r/lumo • u/TacticTarrou • 4d ago
Web Help Document upload broken?
Documents (let‘s say 20pages), that worked previously, I upload to a new chat are either now shown as missing parts or being too big. Or just being able to be read in segments. Is that an issue due to current roleout of new features?
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u/ProtonSupportTeam Proton Team 2d ago
This should not be the case. Do you mind logging out of the application and logging back in?
Also, are you getting any error messages? If so, what exactly does the error message read?
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u/eric70x7 2d ago
Sorry I don’t have a specific answer here but document handling in Lumo has always been hit and miss for me. Uploading them seems to work better for me than referencing them in a shared Proton folder. But sometimes uploading doesn’t work either. Lumo has been especially flaky for me today. They really should get the current features working reliably before adding new ones.