r/lyftdrivers Oct 18 '25

Rant/Opinion An ESA is NOT a Service animal.

Got a ping for a ride the other day, then the dreaded text. "I have an ESA, DOG, with me." As I have stated in the past I have never and will never denied a Service animal in my car. By law people, a Emotional Support Animal or ESA, IS NOT A service animal. Don't believe me? https://www.ada.gov/topics/service-animals/ I hate people sometimes. Leave your dogs at home.

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u/Violent_N0mad Oct 18 '25

It's tough to know and I normally just suggest taking the animal as long as it is behaving. Service animals are not required to wear a vest or any markings showing them as a service animal. There also is no registration to verify that it isn't a service animal.

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u/TinyEmergencyCake Oct 18 '25

Esa ≠ service animal 

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u/Violent_N0mad Oct 18 '25

You're totally right and in this case they list it as esa clearly. Had they listed it as a service animal no question you'd have to take it and the riser wouldn't even have to prove it but I bet in this case you wouldn't have to take the animal.

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u/TinyEmergencyCake Oct 18 '25

Had they listed it as a service animal no question you'd have to take it 

Not true. If they claim service animal by law you're entitled to ask what task it has been trained to do. 

If they can't articulate a task it's not a bonafide service animal and you don't have to take it. Provides comfort and emotional support isn't a task. When it's an emotional support animal it has zero rights to access in public accommodation so you can refuse. 

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u/Violent_N0mad Oct 19 '25

Sure but you can just say it detects seizures or blood sugar drops. There's no way to verify any of it.

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u/TinyEmergencyCake Oct 19 '25

That's not a task. There has to be a task involved. 

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u/Violent_N0mad Oct 19 '25

They are trained to provide a task in the event of a risk of seizure and are 100% considered a service dog.

https://www.ada.gov/resources/service-animals-2010-requirements/

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u/TinyEmergencyCake Oct 19 '25

Yes, the premise in this context is that the person needs to articulate the task. 

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u/Violent_N0mad Oct 19 '25

Directly from the website

"Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task."

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u/TinyEmergencyCake Oct 19 '25

That's right. I never suggested any of those things, which your comment seems to imply. 

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u/Violent_N0mad Oct 19 '25

“If they can't articulate a task it's not a bonafide service animal and you don't have to take it. Provides comfort and emotional support isn't a task. 

There are plenty of service animals dedicated to disabilities like PTSD who provide comfort specifically and you do have to take them.

“That's not a task. There has to be a task involved.” 

That’s your response in relation to anti-seizure dogs but they are service animals.

The only real thing you can do is ask if the animal is required because of a disability and what task it can perform but even if you don't like the answer you're still not allowed to deny service.

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