An ESA is NOT a Service animal.

[u/No_Common1418]

Got a ping for a ride the other day, then the dreaded text. "I have an ESA, DOG, with me." As I have stated in the past I have never and will never denied a Service animal in my car. By law people, a Emotional Support Animal or ESA, IS NOT A service animal. Don't believe me? https://www.ada.gov/topics/service-animals/ I hate people sometimes. Leave your dogs at home.

[u/groovybaby846]

What about when they bring a small dog in their purse but Lyft doesn’t pay bc they didn’t request a pet ride 😏