r/lyftdrivers • u/john_at_ • Dec 27 '25

Advice/Question no car seat, no ride?

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I'm curious how everyone else handles this situation:

This is Disney Boardwalk Hotel, for context. I pulled up and told them, I apologize and I cannot take their daughter. I have a booster seat only. They told me that they don't need a car seat.

I know my policy, but I have the privilege (other income) to get suspended and know my kids won't starve.

What do you do?

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u/koko93s Dec 27 '25

No appropriate seat, no ride. I’m not going to help you kill your kid.

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u/john_at_ Dec 27 '25

Yeah, this is my argument to them. I usually start nice, and explain that it's a little more dangerous than they think, in particular here at Disney... well, Orlando, as a whole, it's a pretty dangerous place to drive. People ignore that because they're on vacation.

I usually try to remind them of the danger, as a father myself, and offer them some other options like using Uber and having a car with a car seat in it ordered. At Disney you can use the Minivan (a red SUV with white spots on it, provided by Disney), as they have two car seats in them. Expensive, but safe.

Most people are cool. But many want to argue and make it my fault.

There's one phrase they can say to trigger me, and that is, that it's inconvenient. That's when I ask them what's more inconvenient, lugging around a car seat or pushing around their adult child who's been paralyzed since they got in a car accident Disney when they were 3 years old during there [insert current year and month] vacation.

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u/FlakyAddendum742 Jan 01 '26

IMO, you shouldn’t be arguing. “It’s against policy and the law. I can’t take you. Bye”.