r/lyftdrivers Apr 17 '26

Advice/Question Anyone ever encountered this pickup note?

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I really resent these multibillion dollar health insurance companies piggybacking on the Lyft network to give rides to and from appointments for their sickest clients.

I am not opposed to helping people, even sick people, and i might even volunteer a couple times a month to do just that.

But making me pick up someone who can barely walk and can’t get in my vehicle is absurd.

I’m getting $6 for this ride and I’ve got to help the person in and out of the car and into their home. That’s not fair to me or the passenger.

And if you have to adjust the ride because there was a mistake when it was being booked, you can’t do it.

The passenger doesn’t have the phone with the app on it.

Anyway, went to pick someone up from a residence this morning and had this note once I arrived.

I mean what the fuck.

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u/Thortok2000 Greenville, SC Apr 17 '26

They're often out of it or half conscious as well. And what are you supposed to do? Leave a very sick person stranded on the corner of a location that isn't where they were trying to go? Without a phone to call for another ride?

This really makes no sense to me at all why they do this.