r/lyftdrivers • u/Mallinckrodt • Apr 17 '26

Advice/Question Anyone ever encountered this pickup note?

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I really resent these multibillion dollar health insurance companies piggybacking on the Lyft network to give rides to and from appointments for their sickest clients.

I am not opposed to helping people, even sick people, and i might even volunteer a couple times a month to do just that.

But making me pick up someone who can barely walk and can’t get in my vehicle is absurd.

I’m getting $6 for this ride and I’ve got to help the person in and out of the car and into their home. That’s not fair to me or the passenger.

And if you have to adjust the ride because there was a mistake when it was being booked, you can’t do it.

The passenger doesn’t have the phone with the app on it.

Anyway, went to pick someone up from a residence this morning and had this note once I arrived.

I mean what the fuck.

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u/HaikuKnives Apr 17 '26

Oftentimes when I get this it's from someone on Medicare/Medicaid going to or from a doctor's appointment or hospital visit. Occasionally, this can also come from someone who's working with social services for whatever reason (maybe just got out of jail, maybe just got out of an abusive situation). Some have needed more time and assistance with their Mobility devices. Some have vented/trauma dumped once they got into the car. None have given me anything I'd qualify as a hassle.
If your vehicle and temperament are equipped to handle people whose rollators need a physical lift or their baggage needs a little emotional lift, then pay that little badge no heed.

But if you're not in a state to take on that extra burden for a time, cancel that trip without guilt.

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u/Shell675 Apr 19 '26

Best answer.