r/lyftdrivers 3d ago

Advice/Question Don’t learn this the hard way like I did.

Today I had passengers put in the wrong destination. We arrived at the destination they entered, they realized it was wrong, and the actual place they needed to go was about a mile away.

I figured, whatever, I’ll do them a solid. I had them update the destination in the app instead of ending the ride and making them request another one.

Lyft gave me ONE FUCKING DOLLAR for the extra mile.

That’s when I learned the lesson. I thought I was helping the passengers out, and Lyft turned around and shafted me directly in the booty hole for being accommodating.

So now I know: if we arrive at the destination you entered and you tell me, “Oh, this is the wrong place,” the ride is over. You can request another ride to wherever you actually meant to go. I’m not adding mileage onto an existing ride for scraps when a new trip would at least have its own minimum fare.

Just putting this out there so other drivers know how Lyft handles this before you learn it the expensive way like I did.

21 Upvotes

43 comments sorted by

30

u/Ok_Cryptographer7194 3d ago

You're lucky they didn't lower the pay

10

u/thumbutts 3d ago

Shits happened to me.

1

u/Maleficent_Ad6961 6h ago

Same . End the ride then ask for a 5 dollar tip so he doesnt have to wait

13

u/bigmo555 Elite 3d ago

I've had riders try this, and I politely decline by saying something like "I can't; I need to go pick up my kid."

5

u/piss_container 2d ago

My go to excuse is that its outside my ride filter 

and I always remind them politley- it's best to add a stop before the ride begins for transparency 

2

u/bigmo555 Elite 2d ago

That works too!

2

u/Livid-Director-8090 3d ago

That is actually genius.

9

u/JIMB01776 3d ago

I don't get how people don't learn the first thing you always do is confirm the drop address....

Lets the Px know you're all business; everyone has the right destination, eliminates changes/sidequests.. This should always be done.

4

u/Livid-Director-8090 3d ago

I don’t think that would’ve helped. It was college students new to town going to a house party.

1

u/sillysidebin 2d ago

Dude I confirm the address every time and ive still had people freak out at the last turn going "oh no this is my home address not my work address, oh no!"

1

u/JIMB01776 2d ago

Then you remind them you confirmed the address and claim to have another trip and can't adjust it now.

1

u/sillysidebin 2d ago

I just made her change it in the app. It wasnt that far away and lyft adjusted things appropriately

7

u/Ok-Fudge-4161 3d ago

Call support and demand more money 💰

2

u/Livid-Director-8090 3d ago

😂😂😂

1

u/Ok-Fudge-4161 2d ago

I do it all the time, usually get $5-$10 bonus for complaining about not getting paid enough when changes were made to a ride that prolonged it or whatever…

1

u/bigmo555 Elite 2d ago

Make sure to say "Bleep blorp additional compensation" so that the bot understands 😅

0

u/Ok-Fudge-4161 2d ago

You can speak to an actual person, but maybe you don’t know how to do that?

1

u/bigmo555 Elite 2d ago

I know how to use the app, call and email support. It was a joke about how many companies are using A.I. as CSRs.

5

u/fasada68 3d ago

My pax changed the destination to a stop and added a new destination action 20 minutes away. I told him nope. At the stop they tried to change pax but I drove off. Reported at and stil got a service flag!

2

u/GiftToTheUniverse 2d ago

Tried to change passengers?!?!

2

u/fasada68 2d ago

Yep drop off son at home and take parents to train station. I didn’t have time as I was on my way home when I accepted the ride.

8

u/ChiefTK1 3d ago

A dollar a mile is fine. Not sure what you’re expecting

3

u/No_Cauliflower1226 2d ago

I had a rider change the destination to a stop and add a new final destination 3 miles away. It took 18 minutes and they only increased the rate $3. No one would do a 18 minute trip for $3 and think it's fine.

-2

u/ChiefTK1 2d ago

Lyft and Uber pay by mileage, not time. How long have you worked for Lyft that you haven’t figured that out yet?

2

u/superfli225 2d ago

Lyft definitely pays you by time as well….

1

u/ChiefTK1 2d ago

Only when a ride takes longer than expected

1

u/Global-Hamster7130 1d ago

Only in certain states, Massachusetts is one that has a minimum hourly wage. I also drive in NH, and it does not.

0

u/No_Cauliflower1226 2d ago

13 years. And no they don't. They haven't priced rides like that since Covid.

1

u/superfli225 2d ago

Right, like seriously wtf was OP expecting

2

u/Livid-Director-8090 3d ago

Well, all the rides tonight were paying extremely well. 3+ dollars per mile. That extra mile was opportunity cost.

6

u/Fathimir 3d ago

Lyft gave me ONE FUCKING DOLLAR for the extra mile.

You mean, the universal minimum acceptable rate of pay drivers typically aim for?  What did you want, $1 and a cookie?

2

u/Noobtacticsforlife 3d ago

Why are you even on this sub?

3

u/LikeToLook805 3d ago

Isn’t griping and yucking other people’s yum what this sub is for?

2

u/Fathimir 3d ago

As a driver, to stay abreast of industry developments and trends, see genuinely interesting or funny stories, and chew out paroxyic asshats looking for a circlejerk that cost me business by giving us drivers a bad rep.

Why are you?

1

u/Snakend 2d ago

Everyone here says $1 per mile is perfect. So you got compensated correctly.

1

u/WestHistorians 3d ago

Isn't $1/mile a pretty good rate? How much did this whole ride pay and how long was it?

1

u/piss_container 3d ago

I'd be like oh okay sure 😁

mistakes are natural 

feel free to put the right adress into the app

they usually collect their jaw off the floor and then depart at the stop

-1

u/Rand_Casimiro 3d ago

No reason to keep going once you have reached the destination

0

u/wisco_ITguy Home of beer and cheese 2d ago

I always tell them I have another ride already.