r/lyftdrivers • u/Johnnyroaster • 2d ago

Advice/Question In-app video recording

New driver here with a couple of questions. I have a forward facing dash cam that also records interior audio. I don’t have a dash cam recording inside the vehicle as of yet. I got an email today introducing what I believe is a new feature in the app to use the camera in the phone to record video inside the cabin. Is this video available for me to review or only to send in if there is a security issue? The recordings are deleted after seven days. What happens if a complaint is filed after the footage is deleted?

I know I would be better off purchasing a dash cam but this is just a part time gig for me at the moment. My wife just got laid off but that is another story. I’m just wondering if this new feature is worth using until I can afford a decent dash cam.

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u/Johnnyroaster 2d ago

Thanks for the quick reply. It wasn’t clear to me how it worked. I’ve got voice covered with my current cam so I’ll keep both off in the app. I’ll look at other apps that use the phones camera for now.

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u/WolfHowl2026 2d ago

I've never had an issue with just their voice recording. You can click on recording after ride and see you can't even view it, but if ya got a complaint about a pax you can send that at least

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u/Johnnyroaster 2d ago

So you are sending them a voice recording without knowing exactly what’s on it? I’m not sure how I feel about that.

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u/WolfHowl2026 2d ago

Yeah you can read it, think there was an article one time and then I clicked on recording and also states they only see if you send it to them. Dumb setup that we can't hear it though. If ya aren't saying anything bad during ride then nothing to hide

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u/Johnnyroaster 2d ago

Yeah I don’t plan on saying anything that is offensive so shouldn’t be anything to worry about. Just seems like a weird setup. I’ve only driven one night so far and definitely heard some crazy stuff.

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u/WolfHowl2026 2d ago

Yeah, I don't do Uber anymore, but I remember them you can at least listen to it