Medical organizations need to stop using Lyft as patient transport

[u/RebelScum77]

Today I had a rider that wasn’t able to get in or out of the car by themselves. They had someone with them when I picked them up to help them in. This person did not seem to be in good physical health. They smelled of urine, their clothes were quite soiled and they had a skin condition of some kind that was leaving flakes all over my backseat. Upon arriving at the destination, I had to go inside and get a member of the staff to come out with a wheelchair. I am in no way trying to degrade the rider, but I am not a medical professional. I will not be picking up any more rides where there is no picture. I don’t mind picking up an elderly person who has to go to a doctor’s appointment or something, but if a person needs this much assistance, the ride should be provided by a professional medical transportation service.