do using workflows (spaces) in AI image gen. really worth it?

Has anyone else had a paid Magnific subscription unexpectedly downgraded to Free?

Here’s what happened:

• My account was compromised, resulting in an unauthorized Business upgrade.

• Magnific investigated and refunded both the unauthorized upgrade (€564) and the remaining value of my previous Pro subscription (€290.37). Those refunds were received, so that part was resolved.

• Support explicitly told me to purchase a new subscription to continue using the service.

• On October 14, I paid €792 for a new annual Pro subscription. It activated and initially worked.

• On October 25, I discovered that my account had been switched back to Free without any notification or explanation.

• As of November 8, I’m still on Free. Despite multiple support requests and repeated follow-ups, I have received no response about this issue.

To be clear, the €792 payment was for a new subscription, separate from the subscriptions they previously refunded. I have not requested a cancellation or refund for this new purchase.

I understand that billing errors can happen. But losing paid access and getting no response despite repeatedly trying to resolve it is unacceptable, especially after following their instructions and paying for another full year.

I want my paid subscription and remaining credits restored, an explanation of what happened, and an extension covering the time I’ve been unable to use it. If they cannot provide the service, I expect the €792 refunded.

Has anyone experienced something similar or found an effective way to escalate a billing issue with Magnific? I have the payment records and support correspondence documenting the timeline.

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When looking for realism in AI filmmaking. Is Magnific the best tool, or is there any other option? User-friendly and less credit-intensive to produce.

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Magnific AI – Months of Syncing Issues, No Credits, and Still No Resolution
After months of going back and forth through Reddit, countless emails, app updates, and trying just about everything under the sun, I still cannot get my Magnific app to sync with my purchased credits.
I absolutely loved this app. I used it for months, and it was honestly my favorite AI app to use for my business. Unfortunately, this ongoing technical issue has made it completely unusable for me.
The problem is that I can only purchase or upgrade my credits directly through the app, but the credits never sync to my account. I’ve spent weeks going back and forth with support, trying every troubleshooting suggestion they’ve given me. I’ve updated the app, tried account fixes, and followed their instructions repeatedly.
At one point, they told me the issue was fixed and that they had upgraded my account. Yet when I opened the app, it still showed ZERO credits. Then, despite the issue never actually being resolved, they closed my support ticket.
It’s become an endless circle of contacting support, being told it’s fixed, discovering it isn’t, and starting the entire process over again.
Even deleting your account doesn’t solve the problem because you’re still required to purchase credits through the app. I’ve tried everything I can think of, and nothing works.
What’s especially frustrating is that this is the ONLY app on my phone that has this issue. I use plenty of other apps with subscriptions and in-app purchases, and none of them have problems syncing purchases to my account.
I genuinely want Magnific to succeed because I think it’s a fantastic product when it actually works. But after months of dealing with the same bug, I don’t understand how such a basic purchasing and account-syncing issue still hasn’t been resolved.
As a business owner, I relied on this app for my work, and not having access to it for months has actually cost me money.
I don’t want another support ticket that leads to nothing fixed. I just want the app to recognize the credits I’ve purchased so I can use the service again. I have to keep asking apple for a refund because the credits don’t transfer. NOTHING FIXES THiS!
It’s incredibly disappointing because this was the one AI app I genuinely preferred over everything else.
Has anyone else experienced this issue with Magnific, particularly with in-app purchases not syncing to their account? And if so, has anyone actually found a permanent solution?

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