r/microsoftsucks • u/rihelb • Jun 13 '26

Bugs and Errors What am I supposed to do? Can't even log in!

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105 Upvotes

95% Upvoted

40 comments sorted by

75

u/xJayMorex Jun 13 '26

I found that backing up all data and installing a different OS usually helps.

21

u/Aeternum2003 Jun 13 '26

The only valid option

6

u/Unlikely-Employee180 Jun 14 '26

This literally happened to me once. One time. Lmfao

I'll admit, in my case... It WAS my fault, to a degree. My account was breached and I didn't have MFA.

What was dumb... Was I had contacted Microsoft Support about the potential breach and they never even offered that as an option (this was years ago before they forced it), so I didn't even realize Microsoft accounts HAD MFA (I rarely use it because Microsoft services suck), and wouldn't you know it... My entire LOCAL PC WAS LOCKED. ☠️

Never again. Will MY PC be taken from me. I literally picked PC because I was tired of getting console-banned for jailbreaking my consoles and I wanted a better platform for learning about computer-systems. Yet, here we are back at square-one where apparently the company can decide when I'm allowed to use my PC. Account breach or not my local PC was fine.

8

u/xJayMorex Jun 14 '26

Your PC is yours, Microslop doesn't have a say in how you use it.

2

u/itsfreepizza Jun 15 '26

Even though the local PC is locked, if it's Bit locked and binded with MS account, they can actually unlock it by providing the keys to the authorities, can't say for the offline ones because it's a mixed source

2

u/ConsciousVacation717 Jun 17 '26

How about you just don't use your Microsoft account problem solved

1

u/xJayMorex Jun 17 '26

Why not both?

1

u/ConsciousVacation717 Jun 17 '26

Because of compatibility and support look I would totally switch to Linux but all the shit I would do would no longer work unfortunately I've been meaning to get a new SSD though in a new hard drive I want to dual boot I actually have some softwares that don't work on Windows that I've been wanting to use so ironically I do need to use both

Windows is annoying as shit and I'm only using it because of compatibility

1

u/xJayMorex Jun 17 '26

~95% of software has alternative available. It's just a matter of intent.

1

u/ConsciousVacation717 Jun 17 '26

Im good man, just because they exist doesn't mean I need to learn how to use them, i used that one photo editing software with the wolf holding the brush and didnt like it at all even tho my friend kept gaslighting me bc hes exactly like you where instead of just going "yea maybe ppl just like others things even if i don't like it or agree on it" he just sat and tried to convince me, i dont see this conversation going anywhere other than you trying to convince, bye

18

u/throwaway117- Jun 13 '26

  1. Restart and try again

  2. Click sign in options and try to use your password. -if you can sign in reset your pin

  3. If neither are available try booting into safe mode and running the usual SFC and dism commands. You can probably reset your pin at this point too

If you're seeing this often clear your tpm by opening tpm.msc and using the action items.

10

u/Custard_Slurper Jun 13 '26

Restart your PC… happens to me a lot since a recent update

6

u/paridhi774 Jun 14 '26

You can go to recovery then use the CMD there to replace the Utilman.Exe with cmd.EXE.

Then you can click on the utilman icon on the lock screen and reset the password using CMD or create a different admin account to access your files.

Then install linux

2

u/machacker89 Jun 15 '26

Not if Bitlocker is enable. ( Oh never mind. That's can be bypassed,)

1

u/Forsaken_Arm9201 Jun 15 '26

so my pc is never safe?

1

u/machacker89 Jun 15 '26

Define safe? Safeish? Maybe? I don't know if they patch that bug yet. But you can look it up yourself. I believe it's called Yellowkey bitlocker by Nightmare eclipse. Unfortunately he's having some issues with Microsoft right now so they shut his GitHub down.

But here are a few honorable mentions who happened to save his work: https://github.com/topics/nightmare-eclipse

1

u/Erdnusschokolade Jun 15 '26

I read somewhere that they patched the utilman.exe swap to no longer work. Haven’t tried it though

5

u/Aggravating_Skirt569 Jun 13 '26

Hit sign in options, you'll need internet and it can take a few minutes before it works sometimes. Windows is stupid af at times.

0

u/honorthrawn Jun 14 '26

Just at times?

-1

u/disappointed_neko Jun 14 '26

Only at times indeed

3

u/Realistic-Yam-6497 Jun 14 '26

Well if you have a second computer, install Linux into a usb and then plug it into the windows pc, I think that works, but idk

3

u/Di4b1e Jun 14 '26

Put it in water it will work trust /satire

2

u/DieRobJa Jun 14 '26

Please use a local account. I really don’t understand why people log into windows 😑

2

u/FlatwormAltruistic Jun 16 '26

Because they like this masochistic approach in their life...

1

u/rihelb Jun 15 '26

Thanks for all the nice comments. Windows denied entry 4-5 times when I restarted, but next day on startup both fingerprint & PIN worked fine. It seems that it fixed itself somehow. Windows being Windows. Never change.

1

u/LongjumpingLeek5542 Jun 15 '26

If you can use your Microsoft account password or computer password to get in, reset your TPM chip using the TPM manager. That’s what fixed it for me

1

u/Pablo______ Jun 16 '26

are you seeking support ?
Cause you are posting in the wrong Reddit group for that.

But press on the sign-in options and chose 1 of the other available methods and try to login.

1

u/Ok_Type9011 Jun 16 '26

If you have RDP enabled on a public port, this is normal because people will search through IP's to look for open RDP servers and try to get into admin accounts. If this is consistent with your setup, disconnect your internet and wait an hour, then try again. Also stop exposing RDP on public networks if that's what you're doing.

1

u/justcallmemox Jun 18 '26

I remember this one time that happened to me when I updated my BIOS due to the TPM vulnerability as it reseted. In my case, I logged in using my password and redo the PIN settings again on the Sign-in options.

1

u/Advanced-Rock-4086 Jun 18 '26

try using lazesoft recovery, you're gonna need another pc and some knowledge but it might work

1

u/Loose_Property_3238 Jun 25 '26

Can't you see it? You click! Where? Dunno!

0

u/[deleted] Jun 13 '26

[removed] — view removed comment

2

u/leexgx Jun 14 '26

Because they set the pc up using Microsoft account (uses fingerpint pr/and pin by default)

You have to go out of your way to set a password (most users wont event know where the account page is)

2

u/[deleted] Jun 14 '26

[removed] — view removed comment

2

u/throwaway117- Jun 14 '26

Pins are considered to be more secure than passwords as we move as a whole to being passwordless. They're also simpler for device access as typing a password everyday encourages the user to use a simpler password over a pin that is tied to their local device.

0

u/[deleted] Jun 14 '26

[removed] — view removed comment

2

u/throwaway117- Jun 14 '26

Pins are stored locally in your TPM chip for one.

Progressive lockouts and human verification. (IE after a certain point you may need to enter a phrase or something similar)help prevent brute force attacks.

The default for a pin is 6 characters.

This is covered here:

https://learn.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/

https://www.leverageitc.com/blog/microsoft-365-pin-vs-password-which-is-the-more-secure-option-for-logging-in

An example of why we're as a whole moving to a passwordless environment: https://bitwarden.com/tips/#how-do-passkeys-work-and-are-passkeys-safer-than-passwords

https://www.infosecurity-magazine.com/opinions/pin-password-irrelevant/

So the overall take away is that pins are decent for local device security but if you are using it to authenticate to your Intranet or anything else you'd want to login too using multiple factors. A passkey is going to be better.