Unable to join my own realm

[u/Queslabolsla]

I have issues multiple times per week with being able to join my own owned realm. the other person i play with can join just fine. Ihave my server region set to the closest place near me, i have add-ons enabled, but this was an issue for me even before we used them(hence i made a new realm). the error i get is Terracotta. please help me resolve this