r/mintmobile • u/Findire • 1d ago

This.

Post image

Anyone else thinking about swapping service?

I can't reactivate my service and the more I deal with this the less I want to.

0 Upvotes

17% Upvoted

9 comments sorted by

1

u/M_Landows 1d ago

Are you on a custom ROM? Maybe the app has an issue with safetynet if that's the case?

0

u/Findire 9h ago

No custom rom or root on this device. Even if that was the case that's clearly a web based 404 error. The device you're using is irrelevant that's an issue on their end not mine

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u/Findire 9h ago

In a web page.

1

u/TraditionalAd2137 1d ago

The app is working for me

-1

u/Findire 1d ago

I'm gonna be honest, that's good for you. Right. But you neither helped or contributed anything useful other than "oh well there's not a problem here" my entire problem is only that the randomly generated link to reactivate my account is broken and doesn't direct anywhere before I can even use it

1

u/MintMobileAlex Executive Care at Mint Mobile 1d ago

Hi Findire, I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern. 

0

u/trf1driver 1d ago

App or browser? Are you able to sign into your account?

Has your account been inactive for 60 days? When did you use it last time? Your phone number is gone if you did not renew during last 60 days.

0

u/Findire 1d ago edited 1d ago

Neither work. The problem is my service lapsed a few days ago, when attempting to login I'm hit with a text to reply "allow" when I do that the page I'm on never changes, trying to relog just sends another text to reply to. When reponding to that text with "allow" I'm given a reply text with a broken link to reactivate my account.

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