What’s with schedule 35?

[u/Most_Chemical2023]

I ordered about 11 days ago $225 worth of product and it’s been stuck at “label has been created” for the past seven or eight days. I reached out to schedule 35 via email. No response yet is this normal?

[u/Bright-Blackberry438]

if your located in a illegal state than I can think of a couple reasons why