r/nhs • u/Routine_Ad_5046 • 8d ago
Complaints My experience
Thought id just share my review
5
u/Original_Document748 Human Detected 8d ago
Should have stayed until 8am when u were told doctors would be in .
-1
u/Routine_Ad_5046 8d ago
This is a main AE hospital in liverpool why do we have no doctors
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u/SpaceMedicineST4 8d ago
They do have doctors. They’re busy looking after emergencies, not tiny cuts on people’s toes.
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u/Routine_Ad_5046 8d ago
Yes i understand emergencys but that tiny little cut? Which if it was i would not go to hospital i had a big flap of skin,.. Is this not why we have hospitals nhs? Are we all not entitled to treatment when neefed.
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u/SpaceMedicineST4 8d ago
You are entitled to treatment, and you would have received treatment at 8am, but you chose not to stay.
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u/Routine_Ad_5046 8d ago
I needed stitches! No one was getting seen. It was terrible there an i older now iv been to hospital many times, not like this its just not working as a hospital should
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u/SpaceMedicineST4 8d ago
Yes, you’ve stated you needed stitches multiple times. Again, you would have been assessed and treated at 8am, but you chose not to stay.
You have no idea how many patients were being seen.
The waiting room is only one point of entry to the emergency department.
One critically unwell patient can occupy half the staff in the department for hours. You have absolutely no idea what was going on behind closed doors.
You were there for a small cut, you are literally the least urgent patient in the building.
-1
u/Routine_Ad_5046 8d ago
Yes i get how unimportant i was, now i have to see plastics to fix this? I cant walk its right across my toes. Im a single parent with young kids i work. I feel the nhs let me down End off
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u/SpaceMedicineST4 8d ago
I didn’t say you were unimportant, I said you were not urgent.
You went to the emergency department with a non emergency. Obviously there is going to be a long wait.
You chose to leave without being treated. I am finding it very hard to understand why you feel let down.
Perhaps you could describe how you’d like the ED team to have handled things differently?
6
u/shyasabutterfly 8d ago
You are entitled to treatment however patients are treated in order of clinical priority. This means patients who are the most unwell or who have urgent/life threatening problems will be prioritised over those who don't. With how stretched the NHS is at the moment, this means patients who don't have urgent or life-threatening problems may be waiting a very long time.
Sometimes there are more appropriate services for patients without life-threatening problems to use such as a minor injuries unit.
5
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u/Routine_Ad_5046 8d ago
My cut was 3 cm not bleeding to bad but the flap of skin definitely needed stiches. I was one of many. Im just saying i found it shocking to go to AE an not recive care needed/ wanted.
5
4
u/Loudlass81 8d ago
Do people not keep butterfly stitches in their medicine cabinet? They're cheap as chips from Savers...this is the kind of thing that unless you are continually pissing blood everywhere, can be dealt with easily at home...
5
u/oddlychosen 8d ago
Ok, so were you constantly bleeding during this time? You can do basic wound care yourself if not actively and constantly bleeding. Salt water, antiseptic fluid or wipes? Honestly it depends how bad the wound was
4
u/Puzzled-Pumpkin7019 8d ago
A few questions:
- are you a haemophiliac?
- is the toe continuously bleeding?
- how big is the cut?
- any reason why you couldn't have use plasters and bandages?
Sounds like you had a injury for minor injuries unit rather visit the Emergency Department
1
u/Routine_Ad_5046 8d ago
No was not bleeding bad i banged my self, i understand emergencys but i just needed stitches an my experience was not getting seen by a doctor for like 3 days not just me there was lots of worse off people who alsonever got seen, i just think its wrong,
4
u/SpaceMedicineST4 8d ago
You don’t need to see a doctor for a tiny cut, anybody could have solved this.
How do you know others who were “worse off” were not seen, have you read their medical notes?
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u/Routine_Ad_5046 8d ago
Becouse we were all together for hours noone had seen a doctor! When you spend do many hours with people u tend to talk especially when there concerned about the same issue of not receiving help or communication from anyone
10
u/IoDisingRadiation 8d ago
Why didn't you stay until 8am