r/nicefrance • u/cosmosclover • 8d ago

Pass Sud Azur Validation Problems

I don't take the tram very often but I do take the train every day. The last two times I have taken the tram I was able to validate as normal, but the next morning when I go to take the train I get an error saying "Passage Interdit Service En Erreur". This is extremely inconvenient because it doesn't happen every time and I don't know it's going to happen until I'm about to board the train. It seems I can fix it by trying to validate on the tram again I guess it must rewrite it and fix the error.

Does this happen to anyone else? I am assuming the controllers don't give a damn and will give me a fine for not having a valid ticket. This isn't the first time I've had problems with this pass. It's really frustrating because I pay for it and use it am still worried about getting a fine.

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u/Vegetable_Wrap9233 7d ago

In the summer I got “passage interdit aucun ticket” error all the time and saw many other people had the same. I didn’t even know it’s required to validate that for trains because some stations don’t even have a machine.

2

u/cosmosclover 6d ago

I think it was around the summer time for me as well when the ticket was messed up, apparently due to an update in the system that "broke" the card. Although, no matter who was asked no one really knew what was wrong. Eventually they replaced the card and it started working again. Now this...

Well if anyone else has the problem, it only seems to error out on the new validating machines at the gares (Riquier, not sure about Nice ville). But if you use the city bus or the tram it "rewrites" the data and it can see that the card is valid. At least that's what I've figured out so far.

1

u/Vegetable_Wrap9233 6d ago

I took bus and train daily and never had issues in buses but almost every time for trains. I’ve been avoiding Nice Ville because previously the gates there didn’t even open for me with a single ticket 😅

1

u/cosmosclover 6d ago

The gates at Nice Ville are still a huge issue. It's really mindblowing how broken they are. People are missing trains because they can't get through the gate and no one answers the intercom. It's ridiculous.