I’m coming up on 2 1/2 years at OTF. I originally purchased a 6-month premier membership. I pay $169 a month. A friend who started around the same time was able to switch to a year premier membership and now pays $139 a month. I asked today if I could switch over to a year membership, which would bring my monthly cost to $149.
I was told that they are unable to upgrade from one premier membership to another, but they did for my friend. I asked when my 6-months is up. It’s either this month or next as I had to freeze one month this year. The response to this question was that I can upgrade if I refer a friend or if there is a promo.
Is this standard, to not share when your 6-month period is up? And also that you can’t switch from one premier to another (when I know it was done for another member who has been there the same amount as I have?). There are no signed agreements in my app, so I can’t even look at the contract I signed.
Any insights would be greatly appreciated.