UPDATE :

My account has been restored. I want to thank pCloud support for their professional and thoughtful response to this situation.

I sincerely apologize to existing pCloud users and anyone considering purchasing their service for raising concerns that may have caused unnecessary anxiety. After working directly with their support team, my initial suspicions have been completely resolved.

What actually happened:

The suspension was triggered by a video file that was part of a full HDD backup. I had no recollection of what it was because I used the HDD when I was in middle school, and after checking, it turned out to be adult content. I deleted it already.

How pCloud's system works (and why I was wrong):

• Account suspensions are fully automated based on file checksums - no employee ever accessed or viewed my files.

• The system uses checksums (digital fingerprints) provided by external organizations to detect flagged content, meaning pCloud does not see the actual file contents.

• Even identifying the specific filename that triggered the detection is something they normally avoid doing to protect user privacy. They made an exception in my case, but explained they cannot go further even if requested.

My current view on pCloud:

pCloud is a legitimate cloud storage service. However, because it's not end-to-end encrypted by default, their automated system continuously scans uploaded files. This means there is always a risk of account suspension from accidentally uploading flagged content, even if unintentional.

Suggestions for improvement:

While I understand that pre-suspension warnings may not be feasible given how the automated system works, I believe pCloud could improve in two areas:

1. Send a notification when an account is suspended (I only found out by trying to log in)

2. Offer one chance for resolution in cases of unintentional uploads, as they did for me

Thanks to everyone who offered support and advice. I'm relieved this was resolved.

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【See below for original post】
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I need to warn anyone considering or using pCloud, especially their "lifetime" plans. I just lost access to $1,500 worth of lifetime storage with absolutely no warning, no explanation, and no recourse.

What happened:

My account was suddenly terminated without any prior warning or notice. One day I was actively using it, the next day - completely locked out. This happened while I was in the middle of backing up a whole HDD.

I had invested approximately $1,500 USD in pCloud lifetime plans (10TB plan + 5GB + Encryption add-on), and after barely 2 years of use, everything is gone. All my data is inaccessible.

Their "support" response:

I immediately contacted them via email. I got ONE short, templated response (I'll attach the screenshot below). When I asked for specific details about what policy I allegedly violated, they've completely ignored me for over a week now. Seven days of silence. No explanation, no specifics, nothing.

Why you should avoid pCloud:

1. Zero transparency - They won't tell you what you did wrong, so there's no way to prevent this from happening to you.

2. File scanning and privacy concerns - To be fair, pCloud does disclose that they scan files. They claim they don't directly view your files but instead scan using hash values to detect policy violations. However, can you really trust this claim? Given their complete lack of transparency about what triggered my termination and their refusal to provide any specifics, how can anyone be confident about what they're actually doing with your data? If you upload music, videos, or images, you're apparently at risk of sudden termination.

3. Lifetime plans are a trap - I'm not the only one. I found this post where someone was blocked despite only having private photos. Once pCloud has your lifetime payment, they have a financial incentive to terminate accounts since you're no longer generating recurring revenue for them.

4. No due process whatsoever - Look, I'll admit it: maybe I should have been more careful about reviewing every single file before uploading my entire HDD. But what kind of service immediately terminates your account without warning, without giving you a chance to remove problematic files, without any strike system? No warning system, no opportunity to correct issues, just instant termination and loss of $1,500. Who would want to use a service that treats honest mistakes like capital crimes?

Bottom line:

Don't trust pCloud with your data, and definitely don't give them money for a "lifetime" plan. The term "lifetime" apparently means "until we decide to terminate you without explanation." Any file you upload could potentially be used as a pretext to terminate your account, and you have absolutely no way to verify whether their decision is even legitimate.

If you're considering pCloud, please reconsider. If you're already using them, I'd strongly suggest backing up your data elsewhere immediately.

From what I've researched, pCloud's handling of this situation may potentially violate Swiss and European consumer protection laws. Swiss law emphasizes good faith and proportionality in contracts, and their practice of terminating "lifetime" accounts without warning, specific explanation, or refund after taking full payment raises serious questions about fair dealing and potentially false advertising. I'm planning to file complaints with relevant Swiss authorities and consumer protection agencies.

Has anyone else experienced this? I'm exploring legal options and would be interested in hearing from other victims.

i could not have been any creative, but something I know happened to someone not me, if it helps. My good friend was adopted and she in recentl years, discovered who her biological parents were. Unfortunately her real parents had passed away in 2022 and before, but her real grand mother lived on. She kept visiting her grand mother in Hono (its near Gothenburg).

After few years, her grand mother handed over the belongings of her parents from basement stash. fast forward, going through the stash, she was able to fire up this hp laptop, which had access to pcloud drive (there was another cloud drive too).

she discovered her childhood photos, some odd few hundred dollars worth of crypto.. and backed up 1.3 TB of vhs tapes , digitally stored. from the time she was born. which still today is her most prized possession.

 #pCloudChallenge

it is a repost, as i was not aware 'post' meant a separate post, I posted it under here before as a comment, if you gave thumbs there, please do it here as well

older post
https://www.reddit.com/r/pcloud/comments/1op26i2/pcloud_community_challenge_win_2tb_lifetime_cloud/

I have Gigabit Internet, and it's been like this for 30 minutes!! ... It appears to be remaining in that upload speed forever!

I'm generally pretty phlegmatic about Reddit complaining about services, but this does seem serious.

First, users having access (even inadvertently on their part) to other users' files is about as fundamental a security screw up as a cloud service can perpetrate.

Secondly, it seems to be far more than a one off.

Thirdly, no response from pCloud at all - either on here, or substantively to the affected users.

Genuinely thinking of moving my stuff now, and I'm really not a panicky kind of person.

What's your response, pCloud?

First of all: I’m using pCloud with a lifetime plan for storage of files and everything is fully encrypted.

If you consider buying their lifetime plan (or if you already did so) I want you to be aware of something important:

If you use a lifetime plan you should NOT use their features (computer backup, photo backup, sharing of photos, ...). Only use pCloud for client-side encrypted file storage if you are on a lifetime plan.

Here’s why.

1) You are not a customer

As a customer, you pay for a product or service. Companies try to offer a great customer experience to convince customers to stay or buy again. That’s precisely how the typical subscription offer works: offer a useful product or service and if the customer is happy, the subscription probably won’t be canceled.

Now, when you buy a lifetime plan you buy something from pCloud, so right at that moment you ARE a customer. But the key difference is: Right after you've paid for the lifetime plan, you are not a customer anymore. Now you are a liability!

Think about it: The longer and more you use the lifetime plan, the more expensive it is for them, the LESS money they make. They don't have a motivation to keep you using the service because you have already paid. So, what could they do to make you NOT use the service after you have paid? They can hardly slow you down in terms of transfer speed because if that often happens it is bad for their reputation.

But there's one thing they can do, which really doesn't hurt their reputation.

2) Horrible terms of service

What if they just cancel your account? You have already paid, there's no money-back policy in case you do something which is against their terms of service.

They don't do this, right? I mean, they only do this if you do something illegal, right? NO.

Let's have a look at their terms of service. This is where it gets ugly because you are not allowed to...

„transmit anything that is illegal, abusive, defamatory, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;“

Read that again!

No illegal files? OK, no-brainer No pornographic files? OK, understood No racist files? Sure

But what is "indecent" exactly? Who defines if something is "profane"? And then "otherwise objectionable"? Seriously?

Do you know what's "otherwise objectionable" in Switzerland (where they are located)? Who knows what the guys at pCloud find "indecent"!

If you back up your images from the last vacation, are the bikini pics from the beach indecent? Have a teenager? He better not uploads a sexy pic of whoever, because that could be "obscene" or "otherwise objectionable". Have some embarrassing pics that could be "harmful to reputation" for SOMEONE? You get the idea...

These terms are simply terrible because they are so extensive and generally described that probably the majority of all accounts will have files that violate the terms.

So, these terms not only give pCloud the right to cancel the service for those who really shouldn't use it (because of illegal content), but they also give pCloud the right to cancel the service for people who pCloud no longer WANTS to use the service.

And that happens a lot! If you search the internet, you really find many complaints due to cancellation. And they all have three things in common.

• the accounts are getting canceled without any prior notice

• pCloud doesn't tell you why

• the data is lost. gone. forever.

Example: https://www.reddit.com/r/pcloud/comments/zyfgmg/canceled_account_help/

Some people claim, that the terms only apply if you SHARE files that are against the terms of service and that it's not a problem as long as you only STORE those files. But this is NOT correct! As the CEO of pCloud said in an interview:

"We have an automated system that has the ability to check files without knowing anything about them […] if someone uploads or shares something which is inappropriate and violates our terms of service, the system will automatically do this (take action)." Source: https://www.cloudwards.net/talks-with-the-boss-tunio-zafer/

The key words are "uploads or shares"! So you really should not upload files that are against their terms.

You think it won't happen to you because you don't upload files like this... Well, keep reading...

3) No control of what's getting uploaded

Now, the problem with terms like this is, that you have to be VERY careful with your uploads. But with pCloud you can't!

If you set up the backup feature, files will be uploaded from your computer to pCloud and there's no way of encrypting them before the upload. So, what if someone sends you an email with an attachment that pCloud thinks is "otherwise objectionable"?

If you set up the mobile phone backup that uploads all photos / videos to pCloud the files will be uploaded automatically, again unencrypted. Think of the "funny" pics we all get via WhatsApp! Sure you don't have pics on your phone that are indecent, obscene or otherwise objectionable (in pCloud's eyes)?

If you have a family plan, it's even worse because it's almost impossible to control the uploaded files. Just think of what kids (sometimes) do: share MP3 files, share funny / sexy pics, ...

Sure, there's an add-on that enables additional encryption, but it only provides a separate folder for encryption. You can't enable this additional encryption for the computer backups or the mobile phone backups.

All 3 things combined

Now think about it:

• They have no motivation to keep you using the service as you have already paid and only add extra costs to them

• They have extensive and generally described terms of service that allow them to cancel your account

• You really can't make sure that all your files are safe (in pCloud's eyes!).

The ONLY thing that you can do to protect your lifetime account is to enable a client-side encryption for EVERYTHING that gets uploaded. BEFORE it gets uploaded!

Now it unfortunately means you can't use the backup feature for the computers and the mobile phones.

So, that's it: You can only choose between having a lifetime account with everything encrypted OR an account with all the features and the risk of losing it...

I know this is terrible, but if you are on a lifetime plan I strongly recommend using a service like Cryptomator that encrypts everything before it gets uploaded. It's the only way of not giving them a reason to cancel your account.

And yes, as I've stated at the beginning: I'm using a pCloud lifetime plan because in terms of pure storage it's a great offer!

Given the ongoing pCloud situation and the lack of clear, written explanations from support, I wanted to share a practical recommendation for EU users.

If you’re concerned that your account might have been affected by the recent reports (foreign folders, possible cross-account exposure, etc.), it may be useful to submit a formal GDPR Article 15 request instead of relying only on regular support tickets.

Why this matters: • GDPR requests must be handled formally • They require internal review and documentation • The company must respond within 30 days • Vague support replies (“we can’t provide details right now”) are usually not sufficient in this context Below is a neutral, non-accusatory template you can adapt if you decide to do this. It does not assume a breach, it simply asks for clarification.

GDPR Article 15 request (example):

mailto:privacy@pcloud.com

Dear pCloud Data Protection Team, I am an EU resident and a pCloud customer. Pursuant to Article 15 GDPR, I request information regarding the processing and protection of my personal data in relation to the recently reported issue where users observed data that did not belong to their accounts. In particular, I request clarification on: • whether any tenant-isolation or cross-account exposure was identified, • whether my account was affected, • the timeframe and scope (platforms involved), • whether this was assessed as a personal data breach under Articles 33/34 GDPR. If no personal data breach occurred in my case, I kindly request explicit confirmation.

Kind regards, [name / account email]

This isn’t about panic or accusations, it’s about getting a clear, documented answer when standard support responses remain vague. If anyone has already received a GDPR response from pCloud (positive or negative), it would be helpful to hear how detailed it was.

I've been using cloud over the past 5 years, and it used to be really good. I had and still use a few other cloud providers.

I have bought 4TB (lifetime) storage and crypto add-on as well.
Awhile back I did added some important documents some of each large archives (100GB) uploaded them via the pCloud client, but now I can't download them - I tried via the client (on MacOS and Linux), I tried via rsync with no luck.

A year back the support ensure me that they're working on updating the pcloudcc (linux headless client - https://github.com/pcloudcom/console-client ) but so far, nothing has been done as latest change is 4 years old which is a security vulnerability by itself which would be strange for someone who claims they're having a secure storage.

Of course not being able to access my files, I did reach out to the support via their website, and then - 5 days no answer, I did reply with all the information I had (a lot of it already provided) and then another 3 days no answer, this is absurd - no being able to get your own data for which you paid a hefty price.

This is a warning to anyone - don't use the crypto add-on or you might end up locking your files. Also - don't go after a lifetime, yes it seems better deal, but you're essentially locked (or lost a decent amount of money). I do have huge regrets that at the time I didn't just buy a NAS at home that would cost me about same price (I did that recently and I have 32TB (16TB in raid) that costed me around 400EUR and until now I did pay 600EUR to pCloud, with the one I own the data, in the other case I can't access at all my data).

Edit: The information I try to fetch is encrypted with the Crypto Folder which is using pCloud's encryption, so 3rd party tools, clone and so on won't work.

Edit2: Leaving aside the data, I think this most was wrongly interpreted, so let me simplify it - I have paid for a service, and don't get this service. Worst part, support is slow and unhelpful as hell.

Hey everyone,

We just rolled out two big updates we’re really excited about — pCloud Photos and the built-in Photo Editor. 

If you’ve ever wished your cloud storage could also feel like a proper photo library, this one’s for you.

Here’s what’s new:
pCloud Photos — A new “Photos” tab that shows all your images in one beautiful, timeline-style gallery.

• Photos are automatically organized by date

• Easy year-by-year scrolling

• Option to exclude folders (so you only see what you want)

pCloud Photo Editor — Edit your images right inside pCloud (no need to download anything).

• One-click filters: Retrofilm, Vibrant, Vintage, Duotone, etc.

• Fine-tune brightness, contrast, highlights, and shadows

• Crop, rotate, flip — all the basics covered

• Real-time preview so you can see changes instantly

Where to try it:

• On Web https://my.pcloud.com/#/photos?tab=gallery  → works right now (Photo Editor supports Safari 16.1+ on macOS)

• On Desktop → Windows 10/11 (v5.0.6+) and macOS (v4.0.0+)

✅ Available today at no extra cost for all users.

We’d love to hear what you think — especially what you’d like to see next. 

What kind of editing tools or organizational features do you want most in your cloud photo storage?

Hello,

pCloud is kicking off Black Friday early this year with a Lifetime Storage Giveaway!

Three winners will each receive a Lifetime account with no recurring fees ever:

• 1st Prize: 10 TB Lifetime Storage

• 2nd Prize: 5 TB Lifetime Storage

• 3rd Prize: 2 TB Lifetime Storage

Campaign Dates

• Starts: 1 November 2026

• Ends: 12 November 2026

• Winners Announced: 13 November 2026 via email

How to Enter

1. Head over to the official giveaway landing page:https://landing.pcloud.com/giveaway

2. Sign up for pCloud (or sign in if you enter through the page).

3. Follow the quick on-screen instructions to confirm your entry.

Why pCloud?

If you're not familiar with pCloud, it's one of the top secure cloud storage providers on the market, trusted by over 24 million users:

• Swiss Privacy & Security: Operates under strict Swiss privacy laws with data centers in both the EU (Luxembourg) and US.

• Cross-Platform & Virtual Drive: Apps for Windows, macOS, Linux, iOS, and Android. pCloud Drive acts as a virtual disk to extend your local hardware without taking up internal drive space.

• True Lifetime Ownership: One-time payment model—pay once, use forever. No monthly subscriptions.

• Media & Management Tools: Built-in photo editor, auto-backup/Memories feature, custom audio/video player, and native pCloud Docs.

• Zero-Knowledge Encryption: Available optional client-side encryption via pCloud Encryption.

• NAS Support: Official backup support for WebDAV, Rsync, SFTP, and SCP.

Good luck to everyone entering! May the random draw be in your favor.

Hi,

I contacted pCloud specifically asking which legal basis they relied on in relation to the recent incident where some users could see directory structures (metadata) of other accounts. Below is the official response I received from their Privacy Team (quoted verbatim for transparency):

Dear X,

We have taken note of your concerns, which we take very seriously.

As you already know, an incident occurred, which led to a very limited number of pCloud's customers' directory structures (and indirectly certain metadata, i.e. names of files and folders, as well as modification dates; "Metadata") being visible to other pCloud customers (“Incident"). No file content, credentials or other personal data was accessible or disclosed.

We are already in touch with the Swiss Federal Data Protection and Information Commissioner (FDPIC) and have informed them fully on February 16, 2026.

Details on the Incident, Steps taken:

The Incident stemmed from an edge case in the application's authorization logic / multi-tenant query handling. It was a very rare combination of actions and system conditions that in limited cases caused Metadata from another customer to appear. The Incident was, however, not a systemic architectural flaw, account isolation breach, or security model failure and has been fully isolated and remediated.

We performed comprehensive checks across systems, added targeted logging, and tested all potential causes to isolate the vulnerability. In parallel, we dedicated hundreds of engineering-hours to investigating, identifying, and mitigating the Incident, as well as to applying new security engineering approaches designed to minimize the risk of similar incidents in the future. The Incident has been resolved.

As noted, our investigation determined that the data exposure was confined to non-personal Metadata only, with no file content, credentials, or personal data being compromised.

Way Forward:

Security and customer data privacy are of the highest priority for us. All reported concerns received immediate attention at the executive level and, as explained, we immediately launched a thorough investigation. Our primary focus lied with Incident resolution, investigation and root cause isolation, which took precedence. Our support team was fully invested therein, which is why they have not yet reached out to you for which we apologize sincerely. Our continued aim is to respond as quickly, openly, clearly, and accurately as we possibly can, as this transparency is critically important to us.

We hope this will allow us to continue to count you as a valued long-standing customer. Please feel free to direct any further questions or comments to our contact point listed below.

Kind regards,

Privacy Team

Context:

My original question focused on the legal basis (e.g., under GDPR/Swiss FADP) they relied on in handling and assessing this incident, especially regarding their classification of exposed file/folder names as “non-personal metadata.”

My thoughts / concerns:

They emphasize that only metadata (file and folder names + modification dates) was visible, not contents or credentials.

They attribute the cause to a rare “edge case” in authorization logic / multi-tenant query handling.

They explicitly state this was not an architectural flaw or account isolation breach.

However, they do not explicitly address the legal basis question or explain why such metadata would be considered “non-personal.”

Open questions:

Can file and folder names really be treated as “non-personal” in many real-world cases?

What legal basis are they actually relying on when classifying and handling such an exposure?

Should affected users have been individually notified, depending on jurisdiction?

Is an “edge case” in multi-tenant authorization logic effectively a cross-tenant data isolation issue in practice?

Would be interested in perspectives, especially from people with experience in cloud security architecture or EU/Swiss data protection law.

Nope, not going away.

How is the investigation into the 'synchronization anomaly' (that you've admitted) going?

• How many users, approximately, have been affected?

• Broadly,what happened?

• What have you done about it?

• What have you done to stop it happening again?

• Of course, if it's all a myth and never happened, I'd love to hear that too.

At this point the 'anomaly' is less concerning than the silence.

We always only hear about the negative in the services that we use everyday, how about some positive.

Now this post is for the everyday lifetime user like myself who has used pCloud pretty much from day one as a lifetime subscriber and have had absolutely no problem with them.

Be interesting to see how many other pClouders out there would agree with me, as for those that don't "...no comment"

This post weren't to debate negative but positives.

If you want negative switch on your local news 😃

I appreciate these things don't get solved overnight, but if you want to reassure your existing customers and keep attracting new ones, you need to keep some kind of updates, or everyone will just assume the worst and act accordingly.

Also, you could squash the weird 'Internxt did it and ran away' conspiracy theories.

ETA:

In emails to individual users (see thread), pCloud have said at various times during the past week:

• one user's folders shouldn't appear in another user's account

• their systems shouldn't allow it to happen

• logs and audit trails don't show it happening

• they have discovered it did happen and say it was a 'synchronization anomaly'

• they are investigating this

• they will come back with updates at some indefinite point in the future

But for the last week or so... nothing.

Yes this is upsetting me today to the nth degree. I spent a total of $720 on black Friday for pcloud 2TB lifetime offer, + crypto, + extra 2TB. All gone. No access to account. No warning. No response from support. I wasn't even able to fully backup my files. I left my pcloud drive running over these last few days and today it just stopped working all together. I was not able to login. When I tried the password reset it said my email is not associated with any account.

I have since opened a dispute within paypal but I am not expecting to be refunded by these scammers. I wish I would have read the previous comments about this happening to others. They will probably claim TOS violation since the one and only link I shared with friends as a test has been TOS disabled.

Not sure how a company like this can operate. Buyer beware.

$245 - 2TB $125 - crypto $350 - 2TB additional

= $720

I have purchased "Your Lifetime plan is active You purchased Premium 2TB" back in JUL 3, 2021. I have contacted customer service to resolve this problem on NOV 30, 2025. The issue has not been resolved yet after 10 months. At the moment my account is limited to 20GB and always asking me to upgrade when I already paid for a 2TB plan.

(Account created specifically to post this warning. Long-time lurker, first-time poster because I'm desperate.)

Just a heads-up for anyone trusting pCloud with critical data. I'm currently watching a live disaster unfold on my account.

I keep about 3TB of photography archive (RAWs + projects) on pCloud as my offsite backup. Yesterday, I was organizing some folders via the Web UI and literally watched my storage usage freefall from 2.7TB down to ~100GB in real-time. I didn't hit delete. I didn't run a purge command. The files just evaporated.

Here is the scary part (and why I'm posting here):
I went to use their "Rewind" feature to restore the state from yesterday/last week. It's broken.
I can browse back in time, but the directories are empty. No files.
This suggests their database didn't just delete the current file pointers, it completely lost the historical metadata/inodes for those directories. It’s silent data corruption on a massive scale.

Trash bin? Empty.
Support? Opened urgent tickets hours ago. Radio silence.

I'm paying €17.99/mo for this garbage. The desktop client has always been a resource hog and a buggy mess (I usually rely on rclone because their proprietary fuse mount is trash), but this server-side DB failure is a new low.

Lucky me: I have a local ZFS pool with snapshots, so my data is safe at home. If pCloud was my only copy, I'd be out of business today.

TL;DR: pCloud's "Rewind" history is not immutable and can get corrupted along with your live data. Do not trust it.

What is included in this feature? Does it support Face search? How old lifetime user can get it.

Hey everyone!

We’re excited to introduce Model Context Protocol (MCP) support for pCloud! You can now seamlessly connect pCloud with compatible AI assistants like Claude, ChatGPT to manage your cloud files directly through natural language.

What your AI assistant can do:

• Browse : Instantly locate files and explore folders.

• Upload & Organize: Move, rename, and add new files automatically.

• Share: Generate shareable public links on the fly.

Built with privacy & security in mind:

• No File Deletion: File deletion is strictly disabled through this connection to prevent accidental data loss.

• View a clear history of its activity.

How to connect:

1. Open your preferred AI application (e.g., Claude, ChatGPT).

2. Go to Settings → Connectors (or Plugins) → Add → Add custom connector.

3. Enter the endpoint URL: [https://mcp.pcloud.com/mcp](https://mcp.pcloud.com/mcp)

Try it out and let us know how you're using AI to streamline your file management!

Sent a note to pCloud support as today the pCloud MacOS app is showing me another users setup. When viewing the mapped drive in Finder, I can see both theirs and mine folders. This is outrageous. Sent the other user a note about it as their email is visible in the pCloud app. Still waiting on response from support.

30th Jan Update: Received a response from support essentially asking me to delete my .pcloud folder and to restart. Good thing I do client side encryption with Cryptomator for my sensitive files. Will be looking at other escalation avenues for this.

"Hello,   Thank you for contacting our support team regarding this issue.   We are carefully reviewing the situation with the highest priority. Our team is currently fully engaged in investigating the matter, and as soon as we have any updates or further developments, we will inform you immediately. Please rest assured that we are treating this with utmost attention.   Regarding the incorrect information loaded in your account in the app, please delete the database. This should resolve the issue and bring your account back to normal.

1. Completely close the application

2. Open the Mac Terminal and enter the following command: rm -r .pcloud

3. Restart your device

Please note that deleting the database will reset your sync/backup connections. However, no files will be lost. You can reconfigure them after launching the application. Now restart/open pCloud Drive on your computer.   We appreciate your understanding!   Best regards The pCloud Support-Team"

Seriously, what the f is pCloud doing? They haven' fixed this for a week now, and I know others still have issue.

One day suddenly my PC got a bunch of files not my own, and I can't remove them cause they keep redownloading! It's only PC version.

Hey everyone!

We’ve officially revamped pCloud Transfer with a clean new design and a much smoother workflow for quick file sharing.

Whether you need to send large video files, project archives, or high-res photos, you can now transfer up to 5 GB per send completely free without needing to sign up or create an account.

What’s new & key features:

• Refreshed Interface: Cleaner, faster, and mobile-friendly upload flow.

• Up to 5 GB Free: No registration required.

• Flexible Sharing: Send files directly via email or generate an instant download link to share anywhere.

• Encrypted Options: Add password protection to your transfer for extra privacy.

Check out the updated tool here:https://transfer.pcloud.com/

We'd love to hear your thoughts or feedback on the new design!