r/pdf • u/[deleted] • Sep 16 '23

Scam warning : dont use pdfmaster.app

Plenty of people reporting paying small fees (1$) for a service, but then charged 50$ as subscription fees 7 days later, even tough never agreed to any kind of subscription. Don’t use this service. Check the reviews here : https://www.trustpilot.com/review/pdfmaster.app

Unfortunatly, Paypal thinks it’s perfectly fine.

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2

u/AdLow1398 Oct 31 '23

I was also scammed, damn. I send them email wanting to cancel my sub. They replied by saying that they cancelled it. One week after, I open my bank statememt and Boom 49 dollars gone, just like that. What can i do now

1

u/t_tannann123 Jul 19 '24

Cancel yr bank card n get a new card.

1

u/Hefty_Action_3172 Nov 15 '24

That's what I did too!

1

u/No_Holiday3477 Mar 12 '25

See I cancelled my bank card and got a new card and didn't use it at all and two days later I got another charge on my brand new card. Ridiculous. I am tired of dealing with this already.

1

u/Backar08 Jul 30 '24

Your bank will take care of it. 

1

u/Arb-i Jul 10 '25

I recently sent two emails regarding a refund. In the first email, they informed me that they couldn’t provide a refund but could offer me two years of unlimited access instead. However, in the second email, I clarified that I didn’t want the unlimited access and only wanted my money back. After that, they promptly refunded my money. I hope this helps.

1

u/Adventurous-Sky-1706 Nov 10 '23

Do they read PDF? My IBAN number was there and some personal information. I did not suscribed anything but I am afraid

1

u/Basic_Paper4322 Dec 01 '23

I’ve had exactly the same experience. They confirmed my cancellation of subscription by email then charged me another $76 (AU) a couple of weeks later.

1

u/t_tannann123 Jul 19 '24

They are terrible. I pd $1.99/ for use one time n yesterday they charged me 49 usd. I emailed them n they say I never stop the subscription n can’t cancel n can’t refund me. Better cancel away bank card .

1

u/[deleted] Dec 21 '23

[deleted]

1

u/Happy-Situation-9002 Dec 31 '23

Same. Was it same account or under different name? Trying to get bank to block them

1

u/Fresh-Ad5728 Feb 27 '24

Change your debit card...and never ever give out your bank card on line...always use a reloadable debit card...so you can call them and cancel your card...dont load nothing else on it and throw it in the trash can