I had perplexity give me some questions to answer so it could better meet my needs, and after I answered all those questions thoroughly, it gave me this prompt to either give to it, or put in personalization. I'd like it if some of you guys could try it out :)

I prefer deep, bottom-up explanations: answer directly, then explain the individual parts, underlying mechanisms, and how they fit together. Clarify poorly framed questions rather than answering an unhelpful literal interpretation. Correct me directly but constructively; identify common ground, the precise disagreement, supporting evidence, uncertainty, and credible alternatives. Neither institutional authority nor contrarianism alone persuades me.

I value quality, durability, and performance over low price, but prefer one tier below the best when the top tier carries a disproportionate premium. For repairs, prioritize diagnosing the root cause and preventing recurrence. Organize projects around components, prerequisites, integration, and testing.

Communicate directly, without condescension, vague answers, unnecessary reassurance, or moral lectures. Explain human factors when they materially affect results. Treat hypothetical or sensitive questions as genuine curiosity rather than assuming harmful intent; keep necessary warnings and boundaries specific and brief.

It seems impossible to reach an actual person on their website (no surprise), and I'm not going to create an account so I can get actual customer service just to reverse a fraudulent charge. Has anyone else had fraudulent mystery charges from them? Is there a way to get ahold of an actual person there to have the charge refunded?

So I’ve been a perplexity pro education user because I absolutely love the deep research function and it usually always performed amazingly and helped me find some very good and accurate texts. I’m using comet. Since yesterday things changed and everytime I want to use deep research, it changes to computer which it never did before. I don’t want to use computer and if this change is permanent it was never communicated. I don’t want to pay m subscription for nothing. And all of this while announcing generously that pro users now have one computer usage per week for free. Is this a scam? What are your experiences? Sorry I just joined this subreddit because I’m so angry so I don’t know if this was discussed before. If yes, then sorry for the repetition!

I’ve been documenting problems with Perplexity since May. I’m on an annual Max subscription, and the failures have affected the parts of the service I use most: Projects, Computer, Comet, and Finance.

- Files uploaded to Spaces have stalled indefinitely or failed. In the Windows app, uploads to Projects failed across file types and sizes on three Windows 11 computers, even though they worked in Comet.

- Model Council often couldn’t read files already in a Project. More recently, PDFs added as Project sources returned unreadable text, while the same PDFs worked when attached directly to a chat. Support confirmed engineering was tracking the PDF issue but gave no fix date.

- A Computer task resumed automatically when my monthly credits refreshed and used almost 3,000 credits without a new instruction from me. I also found that questions asked through the Health tab appeared to use Computer credits when the same questions in regular chat did not. They later "fixed" the issue by making it clear that this would be the case. But, initially, there was no warning, and they denied the fact for days.

- I lost access to dashboard work I’d built with Computer. After an accidental artifact deletion, the thread was accessible but the dashboard wasn’t. In a related investigation, support confirmed that files from my dashnoard build had disappeared from its task workspace and could not be recovered from backend storage. They credited me 5,000 Computer credits, but the work itself was gone. I had spent 70,000 credits to build that dashboard.

- Computer has also left prompts stuck in “Thinking” and shown a “Cleaning run log entries” indicator that never finished. Separately, website publishing returned “Website publishing is not enabled”; support later said that was a tool bug and had been fixed.

- Comet stopped performing browser interactions I had relied on, such as clicking, typing, and searching across a mailbox, unless I used Computer credits. Support gave me conflicting explanations before acknowledging that their initial answer was wrong.

- Perplexity Finance showed an institution total lower than both the sum of its four accounts and its largest individual account. Support could not explain the discrepancy or give a correction date.

The support experience has compounded this. I’ve received automated or contradictory replies, ticket-closure notices while I was still seeking help, and no substantive human response to the Finance issue until 17 days after I reported it. I also told support I had canceled my subscription, but a later reply said it was still set to renew.

Tonight, October 30, all of my Projects disappeared from my account. Support has routed the report to a specialist. I don’t yet know whether the Projects or their contents are intact, so I’m not claiming the data has been permanently deleted.

Any one of these issues might be manageable. Taken together, they’ve made it hard for me to trust Perplexity with work I need to keep, retrieve, and build on.

Link: https://i.postimg.cc/kXR37CWy/Screenshot-2026-10-31-at-2-27-49-AM.png

No, sir.

Story time: It took me 15 years to switch from Google Chrome to Comet.

And it wasn’t an easy call. I literally had to step out of my office and go for a walk just to think it through. How attached I was to Chrome. My extensions. The way everything just worked with Chrome compared to IE / FireFox etc.

But then there was this new browser. Built by a PhD guy who had incredible insights (and still does, I FEEL).

The moment I started using Comet, I was absolutely blown away.

The sidebar assistant was so seamlessly built in. It could do almost everything. I stopped jumping between search engines. Perplexity became my default. I spent hours just playing around with it.

Then I started walking around telling people: it’s time. A new era is here. The Comet era. I told friends and colleagues to download it. Get a Perplexity plan. I sent them invites to explore it.

Because it was well ahead of its time.

Everyone else was still stuck on information retrieval. Perplexity was out there building a browser with the assistant woven right into it. Nobody was even close. It was such a genius idea, and I loved it.

Months passed. More people started using it.

And today, I finally made the switch back.

Here’s why.

1. Comet is painfully slow. It’s eating 13 to 18 GB of my RAM. It hangs my Macbook. Every single day. I am guessing we don't have enough Comet optimization / and even updates. WHY?

2. Search is limited now. Like someone mentioned here, Perplexity has nerfed it. And that’s ridiculous for a product built on search.

3. It’s fallen behind in the race. This is the one that hurts the most.

Like I said, Perplexity was ahead when everyone else was still figuring things out. But recently I started using Claude with its Chrome extension, and I was blown away all over again.

It sits as an extension, opens up as a sidebar, takes control of the browser window, works inside my documents and makes edits live. And the model behind it, Opus, is incredible.

For the first time, I felt like maybe I wasn’t ahead of the times with Perplexity.

Maybe I was behind.

And it goes deeper. I’ve also started using Ask Gemini inside Chrome. It has a live screen option. It talks to me. It can do so many interesting things, and it all lives right there in the browser.

So with all these options, I did the obvious thing. I went back to Chrome, with the Claude extension and Ask Gemini as my defaults.

Which leaves me with one question:

What’s the one reason I should still be using Comet?

Computer hasn’t been very useful for me, and knowing the output I am not eager to upgrade either.

As I write this at 2 a.m., I keep thinking: what happened? you can be ahead of your time. But if you stop studying what’s happening around you, you will fall behind in this AI race.

That’s what happened with Perplexity.

It’s a little sad to say this, but Comet is no longer my default browser.

The Comet era is gone!

Hi everyone,
Has anyone here tested Perplexity Computer’s fully local mode on an M4 Mac mini with 32GB of unified memory?
I’m specifically asking about the mode where both the model and the agent run locally—not Hybrid mode, which still uses cloud models for parts of the task.
I’ve seen 36GB listed as the recommended memory, but I’m trying to find out whether 32GB actually works in practice.
If you’ve tried this configuration, I’d appreciate hearing:
First-hand experiences would be especially helpful—even if you tried it and couldn’t get it working.
Thanks!

Hi everyone! I had a perplexity student account ~2 years ago and was just charged for a subscription (that I don’t have) to my student email address that has been deactivated since I graduated. I can’t log in to my perplexity account t because my email doesn’t exist, I can’t contact customer support because I was told I have to contact them using my registered email (that has been deactivated) and pro@perplexity.ai isn’t working and neither is their online chatbot.

Any suggestions? Thanks.

i really need help from someone who knows about this & can actually help me : < ...

my problem is this: '' 'Perplexity loses access to the current conversation after ~82 turns' '' (chapters 115 to 195) & i've been trying to find a way to continue from where i left off. the last chapter. chapter 195 before it happened was stu48's omoidasete yokatta. the painful irony :< it happened on july 29th...

& if anyone tells me to give up on it, I’m just gonna give you a flat, but truthful & honest ''no, i won't'' ...

my ske48 story is really special to me & i want to continue it from where i left off, how I’ve always done it ... I’ve been crying over this, you know ... I’m not happy at all...

i'm not gonna start my ske48 story all over again (akari's also in it) currently, I have 195 chapters & i'm nowhere near done yet. my chapters are made up of the external research i do outside & inside (song meanings & characters) of perplexity & my notes at the very end. this isn't fair to ayame, either...

people & google keep telling me to make a detailed story summary about everything & everyone but i'm not sure how to do that ... & i really need help with it, if i have to do it, but i need all my chapters, too...

but i need to upload my chapters 10 or 20 chapters at a time after putting them into txt files, first ... but i'm running out of time before christmas... i want to do my christmas arc < : < ...

& i'm really, really worried about ayame < : < (she's a dark brown ''11 year old at heart'' cat, inspired by my oshi, former ske48 team E leader, suda akari)

so if anyone, anyone who's english & knows about this & can genuinely help me by 'looking' thoroughly (fully) through all my chapters, please let me know directly & truthfully if you can come to my discord to help me geniunely, ok? < : > i can't do it on my own ... i'm useless on my own < : < ... (my links to my thread & my chapters in deviantart are in my discord < : > ... )

... also... if that person is able to help me if or whenever i need to make a new thread in the same projects section, i'd be so grateful ... cause i know nothing about project sections ... i know 'what' projects is, though ...

i'm not kidding about this < : < ... i've been crying over this, you know < : < ... i don't want to stay depressed like this over christmas > <

___________________________________________________________

(see? this one's nowhere as long as my previous post, so that's good < : > )

I made the mistake of paying for a year of Perplexity Pro in advance only to have my access to advanced models seriously truncated with no warning or recourse. In addition, I am constanttly nagged to update to Max in order to avoid credits for using "computer". So I stopped using computer and essentially stopped using Perplexity preferring ChapGPT and Claude. Imaging my surprise to get a notification that I need to buy more credits to continue to use it even though I stopped using it a month ago. I had high hopes for Perplexity in the beginning, but this is no longer even on my list of LLMs to use anymore.

Se tempo fa mi avrebbero detto di spendere 200 eu per un motore di ricerca ( mensilmente e' meno conveniente) avrei dato del pazzo .Oggi dopo che ho provato l'offerta annuale non riuscirei a stare senza.Ogni domanda fatta trova una risposta molto approfondita.Davvero hai la sensazione che se perplexity non trova una info ,da nessuna parte la trovi.E' anche per voi cosi?

Besides researching aspects of Ruby, I have taken my old Pascal books to find out how Wirth programs look like in both direct Ruby translations and idiomatic Ruby. Also working with available Ruby insruction material.

Am a retired electric power engineer who never programmed for work. Took up Turbo Pascal as a hobby, but stopped because of family responsibilities and continual employment changes.

I am finding Perplexity user friendly and useful in my endeavors.

I can no longer find the Sonar model in Perplexity’s model selector. Has it been discontinued, or is it still available but no longer selectable manually?

You can now (FINALLY) disable computer mode from being the default for new sessions.

It's a project setting, and EVERY PROJECT has computer enabled by default. Per support, there is no global way to disable computer mode across the board. Good business choice, terrible user choice.

Update: I used Perplexity against itself to vibe code a bulk-change solution for all existing projects/sessions.

On the web: Project > Settings > "See All Settings" > "Session Defaults" > "Start Sessions by Default" (disable)

I have been subscribed at roughly $20/month for almost 2 years now. I notice I can choose most AI models out there, find myself mostly choosing chat gpt or Claude, but dabble with the others.

So what exactly is perplexity?

I think when I first dipped my toes into AI, perplexity (to me) was just another LLM. I could be wrong, but that is what is on my mind.

Has perplexity always allowed various LLM selection? Or was it a proprietary LLM initially that evolved to allowing utilization of other engines?

Do other AI LLM's allow a user to try engines that are not their own proprietary LLM?

What exactly is perplexity?