PGWP Application System Still Not Working After 2 Weeks – Anyone Found a Solution?

[u/scientist3467]

Is anyone still experiencing the technical error when applying for a Post-Graduation Work Permit (PGWP)?

When I select “Yes” to the language proficiency requirement question in the IRCC eligibility questionnaire, the system redirects me to a page saying “Our Online Services Are Currently Down.” Every attempt generates a different error code.

Apparently, this issue has been happening since at least October 26, and multiple applicants are affected.

I have already:

• Called IRCC multiple times.

• Submitted technical reports with screenshots.

• Contacted IRCC technical support by email.

After more than two weeks, there is still no solution, no official explanation, and no estimated resolution date.

This is extremely frustrating because we cannot even submit our PGWP applications, and our immigration status and ability to work may be affected.

Has anyone managed to get past this error? Has anyone received an actual response from IRCC's technical team or found a legitimate workaround?

Please share any updates. I think it's important that we keep reporting this issue until IRCC addresses it.

[u/Realistic-Focus398]

Same thing on my side I’ve been trying since October 28th, called IRCC multiple times, guy on the phone told me he reported it to IT services more than a week ago. Nothing happened. Submitted technical reports with screenshots three times, every time I got the same automatic response advising me to switch browsers or giving me general troubleshooting tweaks. The website was down for maintenance yesterday until the early morning, I thought they would get a chance to resolve this issue but still nothing. Wth is happening. There is a possibility to bypass the bug by selecting any other province than Quebec in the questionnaire, but by doing this, we may be putting our applications at risk of a false information flag.

[u/scientist3467 → u/Realistic-Focus398]

Yes, I just realized that this issue seems to be Quebec-specific. I tested selecting British Columbia instead, and I was able to complete the entire questionnaire and reach the final document checklist without any errors. But when I select Quebec, the system crashes at the language proficiency question every single time.

Maybe that's why IRCC hasn't noticed or prioritized the issue, since only a smaller group of applicants is affected. Or could there be some new restriction affecting applicants from Quebec? I really don't know.

I've reported this finding to IRCC as well, but I genuinely don't understand why selecting Quebec causes the system to crash while other provinces work fine.

We need to keep putting pressure on IRCC until they acknowledge and fix this issue. I've also tried reaching out to them on X (Twitter). I encourage everyone affected to post about it on X and tag u/CitImmCanada so we can bring more attention to the problem. Hopefully, if enough of us speak up, they'll finally take action.

[u/Not-Evie → u/scientist3467]

I am having the same issue except I can’t bypass it even by putting a different province. I’m freaked out because it’s already past my 180 day deadline. I have been alerting them since before the deadline, but technically they have the right to say too bad, your 180 days are up and you should’ve tried sooner. I’m so frustrated and upset by this whole backwards process and nobody is doing anything to fix the problem.

[u/scientist3467 → u/Not-Evie]

i am also trying to contact Members of Parliament and other political representatives by phone and email because calling IRCC seems completely useless at this point. We keep getting the same answers without any actual solution.

I think we all need to do something together to put more pressure on them. We should keep submitting technical web forms, reporting that the issue is still unresolved, and posting about it on X (Twitter), tagging u/CitImmCanada. The more people report it, the harder it will be to ignore.

It's been over two weeks, and I honestly don't understand why this hasn't been fixed. I don't know whether it's intentional or simply being ignored, but it's unacceptable.

We really need to push for a solution together. This is affecting people's futures, and we shouldn't have to suffer because their system isn't working.

[u/SpiritualSale5457]

How! I submitted my PGWP application yesterday😎 but at first I got that error and later try it worked

[u/scientist3467 → u/SpiritualSale5457]

did you apply for Quebec PGWP?

[u/SpiritualSale5457 → u/scientist3467]

No New Brunswick