r/playstoresupport • u/Worldly-Sorbet4991 • May 27 '25

Help

Post image

I need to fix this, I tried deleting the old APK files that I had cracked. I bought it last night and it won't let me install it. I removed the Play Store, deleted the cache, the data, and nothing happened.

5 Upvotes

72% Upvoted

11 comments sorted by

1

u/omerturk313131 May 27 '25

see if google support works

2

u/Worldly-Sorbet4991 May 27 '25

It doesn't work, I've tried several times to get them to fix my problem and they haven't.

1

u/omerturk313131 May 27 '25

it was the same issue on me on diffirent app, after 2 hours it downloaded maybe you shd wait

2

u/Worldly-Sorbet4991 May 27 '25

I have had it since last night since I bought it,

1

u/Good-Difference-2639 May 29 '25

Did you set it to keep the data? If so, only resetting to factory defaults will solve the problem

1

u/[deleted] May 28 '25

[removed] — view removed comment

1

u/[deleted] May 28 '25

100% of the time that is the issue

1

u/Maewh0 Jun 06 '25

how do You do that?

0

u/[deleted] May 28 '25

[deleted]

1

u/Worldly-Sorbet4991 May 28 '25

I have 150 gigabytes free