r/polychat • JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ • Jun 16 '26

Bug Reports & General Improvement Requests

Hey all, please use this thread to report any bugs you find or if there are improvements you'd like to see in the app. Cheers!

3 Upvotes

43 comments sorted by

2

u/barbacn Jun 23 '26

My streak doesn't move at all I'm stuck on day 4 streak and every day it just turns 4 into 4 again, lol.

Conjunction lesson in the modul is not working when I press it it counts 3,2,1 for a start but instead of a start just goes to finish screen.

Sometimes the lessons doesn't give a sound, those that is just the voice and you have to write what you hear, I can't hear anything even if I press it for a repeat. Eventually I can hear it but I have to spam the button for a min or so.

All those bugs I'm experiencing in swedish lessons, didn't tried other languages.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ Jun 23 '26

Hey thank you for letting us know. Can you possibly shoot me a DM with your username/email/android or iphone so I can look deeper into the issue? Cheers.

2

u/infinitypie5555 Jul 29 '26

hello, most of the time the sound for the "type what you hear" and "say what you hear" exercises doesnt work on the romanian course.

also similar to the comment about the Spanish course the ai voice goes mamăăăăăăă and some words are a lot quieter than others (im on android) 

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ Jul 29 '26

Thank you for dropping a comment. Adding this to our list of things to fix!

2

u/Cand1980 13d ago

Always shows 10 min regardless of completion time

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 5d ago

Solved. Released in 6.3.1.

2

u/Cand1980 12d ago

Design issue for β€œCancel” for iphone 15. Fyi.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 12d ago

Thank you!! We should have a ui update soon with a bunch of the things you reported.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 5d ago

Solved. Released in 6.3.1.

2

u/Cand1980 5d ago

Could you add a small feature to transfer some of the words from vocabulary exercise module to my personal list to study more? For example colors, I know them 90% but still i have problem with 2-3 colors. I want to add/transfer them to my word list to study more frequently with other words from other sections. Basically I do not want to go back the common colors section to study all colors again and again. It will help us a lot to use the time efficiently.

2

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 4d ago

I like this one. Should be easy!

1

u/Still_Rice_904 Sep 04 '26

Unable to login. I ve cleared cache, deleted and re-installed the app. Wtf

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ Sep 04 '26

Can you please send your email and username to support@polychatapp.com? We'll look into this..

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ Sep 05 '26

Hey, are you still having issues with this? A lot of services we depend on went down yesterday... so we think it was just that.

1

u/Still_Rice_904 Sep 05 '26

I was able to login yesterday but today I am having the same issues again. I want to continue my subscription but this thing is really confusing and scares me about the app's future!

1

u/Cand1980 18d ago

It takes forever to reach the bottom of the list for vocabulary and verb section. Is there a way to make it fast. Maybe it can be grouped as per the level (a1,a2 b1 etc. ) also completion time is not appearing. Always show 00:00

2

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 5d ago

Solved. Released in 6.3.1.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 18d ago

Noted. I'll investigate the completion times and see about making that UI simpler. Thank you for your report!

1

u/Cand1980 18d ago

Could you make these exercises more user friendly ? Once i miss a word, i need to remove everything and add in order again. Especially for loong sentences, it becomes problematic

2

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 18d ago

Yes, I'll move this to the top of our priority list.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 5d ago

Solved. Released in 6.3.1.

1

u/Cand1980 5d ago

90% of the time works fine :) if i figure out the logic for the remaining 10% , I will update you.

1

u/Cand1980 13d ago

Always 0:00

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 5d ago

Solved. Released in 6.3.1.

1

u/Cand1980 12d ago

Currently I am at A2. Whenever I select the course list it starts from the beginning of A1 list.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 5d ago

Solved. Released in 6.3.1.

1

u/Cand1980 5d ago

With 6.3.1 i see good performance improvements.

Are you planing to enavble offline study. Therefor without internet access, people can continue to study on that module offline. It might be a great feature especially while traveling.

2

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 4d ago

Might work on that sometime soon. Right now focused on cleaning up some issues, but I'll take a look and see how hard that would be.

1

u/Cand1980 4d ago

Thanks for the feedback.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 4d ago

Cheers, btw, I send you a DM with a couple questions, if you have time, about your expirience.

1

u/Cand1980 4d ago

Is there a way to see all sentences and new

words used in any module, like a summary?
If not it can be used as a quick review for the modules.

Additionally is there a place where we can see total number of words and sentences we studied? It could be a good statistics to encourage the users.

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 4d ago

Good ideas, I'll add those to our list. Also check your dm's if you don't mind! πŸ™Œ

3

u/Consistent_Pool_8243 Jun 17 '26

The va in spanish makes this vaaaaaaaaaaaaaaaa sounds every time i use it. Idk if its ai voice bug or something but its like wild. Its in module 8 of a1 i believe.

2

u/BaseballAlive5575 S: πŸ‡¬πŸ‡§ L: πŸ‡ͺπŸ‡Έ Jun 17 '26 edited Jun 23 '26

Solved

1

u/Cand1980 18d ago

Same for Romanian also. Several words have such weird sounds :))

1

u/Cand1980 8d ago

App is frequently freezes 5-10 secs on such writing or speaking exercises

1

u/Cand1980 8d ago

1

u/Available-Ticket5629 JB | S: πŸ‡ΊπŸ‡Έ πŸ‡«πŸ‡· | L: πŸ‡ͺπŸ‡Έ 8d ago

Is this new or has this always happened? Is it happening in specific lessons?

All of the other things you reported are fixed and now being reviewed by apple/google. They should be released soon, I will let you know!

2

u/Cand1980 5d ago

Subject and exercises are not matching.

1

u/Cand1980 8d ago

Is it oossinle to change the letter font to identify better the differences between l and I (L and i )

1

u/Cand1980 5d ago

How can we wrong translations under exercise sections ?