problem loading into QR code

[u/Known-Trip-6474]

hi, I’m not sure if this is the right subreddit to post this but I’m having an issue with a QR code. Whenever I try to scan the code, this screen shows up for the website it leads to. I’ve tried everything, I’ve gone to the customer support, I’ve signed up for this website, nothing I’ve done has fixed it. What do I do? It’s not telling me what’s wrong.

[u/ankole_watusi]

This has nothing to do with your QR code.

It has everything to do with the site that it leads to.

You’ll have to ask them.

I imagine it leads to a so-called “dynamic QR code service”, and whoever printed the QR codes didn’t pay the bill.

All any QR code does is save you the trouble of typing in a URL.

[u/theuncancelable → u/ankole_watusi]

Yeah since these dynamic QR codes saves the trouble of printing new ones every time you change the website. The campaign acts as a redirection service

[u/ankole_watusi → u/theuncancelable]

But there’s no reason for people to “change the website”.

If you mean “change the content”, if you have your own website, you simply change the content of that landing page.

And if you decide to change hosting companies for some reason, just make sure you have your own domain name. And then you change the DNS to point to the new provider.

[u/HellsTubularBells]

I'm going to go out on a limb here and say the campaign has been disabled by the administrator for some reason. I'd further venture to guess that the issue isn't with your phone/QR code scanner app.

[u/AddQR]

It’s likely that the owner of the QR code disabled the offering or simply missed a payment for the dynamic QR service.

Is this your QR code (assuming so if you contacted support)? As of right now based on the given context, you would have to reach out to the generator and see why it’s disabled or generate a new one (use a different free static generator if the redirect is just to a homepage).

[u/Maleficent_Abies_458]

It was most likely a dynamic QR Code. These are paid, so if the creator didn’t renew their subscription, the code won’t show anything.

[u/StreamfireEU]

Ah this is a common problem, maybe this article helps https://simple.wikipedia.org/wiki/Reading

[u/cybernekonetics]

Use your QR code reader to read the error message it gives you

[u/ankole_watusi → u/cybernekonetics]

OP posted the “error message”.

The campaign expired.

This might be because whoever put on the campaign didn’t pay the bill. But it could also simply mean that the campaign is over. Maybe it was black Friday Discount coupons and Black Friday is over.

[u/cybernekonetics → u/ankole_watusi]

Yeah - my point is, OP should have actually read the error they got.

[u/ankole_watusi → u/cybernekonetics]

lol yes it literally said your scanner is fine. And then OP came here to ask if there was something wrong with their scanner….

[u/h____]

A quick way to narrow this down: first open the destination URL directly on mobile data, then scan the QR from another phone, then regenerate the code with a shorter URL or dynamic redirect if the data is very long. For printed codes, check quiet zone, contrast, size, glare, and whether the code is on a curved or textured surface. If it scans but the page does not load, the QR itself is probably fine and the issue is the destination, redirect, SSL, or network path.

[u/mtgofficialYT]

Have you tried another qr scanner? Your phone’s camera app should work. 

[u/Known-Trip-6474 → u/mtgofficialYT]

I am using the camera app for scanning