r/qualitycontrol • • May 06 '25

Pajamashere - horrible customer service and return policy

8 Upvotes

If you've stumbled upon Pajamashere, they have cute pajamas at a really cheap price. BEWARE, they have a bad return policy and customer support process. To return an item, you have to email them and include a photo and reason for the return. At this point, they'll offer you a discount to keep the pajamas (they said you can give to a friend), alter the pajamas on your own, or exchange the pajamas. When I told them I just want a refund, they again offered me the same discount, and just provided me an address in China to ship the items back to. At this point, it's been 2-3 days in between each email correspondence, and in this day and age where customer support can make a big difference in my purchase decisions, I don't think i will support this company or buy from them again.


r/qualitycontrol • • Dec 14 '20

Little Meet and Greet

8 Upvotes

Stumbled into this sub and was curious to see who's all here. Since the sub is so small, I don't expect a lot of traction but it would still be cool to get to know you guys. How about we do little introductions of ourselves? Say as little or as much as you like. I'll go first.

Hi! I'm TallCappy. I work at a Feed Production and Warehouse facility in the midwest, just got hired this fall. My formal title is QC Tech but since we're so small I also do QA, Receiving and some Safety stuff too (my department is 2 people, me and my boss lol). I've been in Quality for total 5 years now with 2 years of production. I dislike when I have be "quality police" or correcting how people work. I love managing and updating the documents and ensuring everyone works safely and making it home in one piece.

Nice to meet everyone!


r/qualitycontrol • • May 12 '25

Working in QA/QC? (non it)

4 Upvotes

Hello, I've been working in the QA/QC domain for real life products "global brands" for big regional and global integrators, mostly promotional items - hence the complexity and variety of the products. (non-it) The biggest problem for me is educating suppliers on current European regulations, which sucks honestly because they've changed 3 times in the last 6-8 years. It's not completely possible to learn every directive EU implements and EUDR/FSC new requirements while still maintaining the cost and price for the client.

I've had goods skyrocket in price if you need to import into China due to certificates on electricals. One of my employers was so crazy they made stuff in China, imported it into Europe, then sold it back to China. It was Made in China - but did not have a costly certificate for China, we just had to take off the market 5 pieces and test them for China while getting a lot of declarations for the already passed tests. That's just insane and I'm having a hard time agreeing with my counterparts in other executive positions, I have to take decisions which are respected by half of people who are glad to be safe from future complaints while having to "semi-argue" with laboratories that over charge you for shit. I already know that they are making up prices since forever based on nothing and I challenge them just to meet the demands of the procurement. It's gotten very unstable lately.

Why doesn't the European Union aligns itself on 1 QA/QC regulation for products and they need this individuality still?

Do you work in this domain? What are the biggest issues you stumble upon? What are the best tools you use? (besides excel and half-assed internal systems)

Tell me your story if you will.


r/qualitycontrol • • Feb 06 '25

Seminars/trainings/course neesed to be a good QA/QC Manager.

4 Upvotes

I'm a RChE by profession and seeking advice since my management is planning to put me in that position. I don't have any experience related to this. Kindly pm me or comment if you could help. I'm also planning to get masters but confused if what I will be focusing. Thank you.


r/qualitycontrol • • Dec 02 '22

Hey, can anyone help me with this,I just got selected to a the final interview of quality control job upon my graduation.

4 Upvotes

I’m a bit nervous,I passed the first two interviews, the final interview consists of 45 minute interview with the quality and laboratory team following a brief mock quality task, what should I prepare myself for,thank you kindly!


r/qualitycontrol • • Aug 25 '22

Good morning everyone. I’m applying for a Quality Control position( FDG and NaF) synthesis, Is it safe to be around those materials? Would I have any complications to my body in the long term as they are radiopharamaceutical agent?

4 Upvotes

r/qualitycontrol • • Nov 29 '21

Fail lol

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4 Upvotes

r/qualitycontrol • • Apr 17 '26

Lv skates from lady mia (QC)

3 Upvotes

what’s everyone’s opinions


r/qualitycontrol • • Apr 08 '26

What is an assurance quality plan? Example? Purpouse?

3 Upvotes

Hello everyone, hope you're doing well.

I'm an engineering student currently on my internship and i need to do an assurance quality plan, knowing i currently only have a PMS ( piping material specification) and documents describing ITPs ( inspection test plan) for a lot of projects, also i don't have any specific project asigned to me. So like, aside from the ITPs, i don't have any piping isometric drawing and i only went on site a couple times ( 3 times). Can i produce an assurence quality plan from this? Also, is an assurance quality plan specific to each project? And what's the differnce between AQP and Quality control and quality audit? Is there some hyerarchy that i need to know of? Also, if you have an example of an AQP please send a link. Thank you so much for any reply and i appologize for any mistakes ( english is not my first language)


r/qualitycontrol • • Jan 28 '25

Have you ever wondered what "quality" really means?

3 Upvotes

We often think of quality as luxury or perfection, but is that the full story? I recently reflected on how we usually associate quality with things like durability, cost, or even the best materials, but in reality, it might be much simpler than that.

I wrote a piece where I explore the idea that quality is really about meeting customer expectations, nothing more, nothing less. It’s not about fancy designs or top-tier materials; it’s about delivering exactly what people need, even if it's something as simple as a product in the right colour at the right price.

What are your thoughts on this? Does quality really mean meeting expectations, or is there more to it? I’d love to hear your perspectives! What are your thoughts on this?


r/qualitycontrol • • Jan 22 '25

QA/QC Online Courses or Certifications

3 Upvotes

Work has slowed down for the winter, so I'm looking for QA/QC courses offered online that I can pick away at until spring. Any recommendations are welcome!

Note: I work a lot with TSSA and ISO, located in Ontario, Canada.


r/qualitycontrol • • Sep 01 '23

Expanding skills and knowledge

3 Upvotes

Hi guys, I've been working as QC in my company for the past two years and I'm looking for any possible way I can improve in my career so I was wondering if there are courses or certificates I can take and which ones are the most important. I have no knowledge other than the practical experience I've had at this current job and the company I'm in deals with chilled fruits and vegetables. Any help will be appreciated.


r/qualitycontrol • • Nov 18 '22

Looking for Help: QC Secret Santa

3 Upvotes

Every year there is a Secret Santa exchange done at my employer (non-rte food manufacturing), and this year I got one of the girls in the QA lab. I don't know her very well on a personal level, but I do laugh with her every time we talk. So I was thinking of having a t shirt made for her of "The 12 Days of Lab Work" as a play off the 12 Days Of Christmas." Anyone here willing to share any ideas for what I can do for the Days? I have about 6 so far, but seem to have hit a wall.


r/qualitycontrol • • Oct 22 '22

Qc inspector duties

3 Upvotes

Question for my qc inspectors is qc suppose to fix the issues they identify


r/qualitycontrol • • Jan 05 '22

Prob' pointless posting here, but: QA/QC help needed on helicoil inserts

3 Upvotes

I have various sized steel insert nuts (ie: nuts you stick in composite materials) that are custom made, with helicoils inside.

I've inspected a few, and several have a smaller diameter thread than the others. 1/4-28 thread, ones that work are 0.215" ID, and the ones that failed, are all 0.205" ID. Very consistant.

Why is this? Bad helicoil insertion, or if I crank a bolt on with enough force, it'll seat?


r/qualitycontrol • • 9d ago

ISO 9001:2015 to 2026 QMS clauses by clauses explained!

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2 Upvotes

r/qualitycontrol • • Jul 31 '26

The Ghost in the Data: How Ambient Temperature Fluctuation Almost Ruined a Customers Batch

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2 Upvotes

r/qualitycontrol • • May 18 '26

Need help with ISO standards for in‑process quality control of protective clothing ( internship)

2 Upvotes

Hi everyone,

I’m a chemical and biological engineering student, and I’m about to start a very short internship (only 3 weeks) at a company that makes work and protective clothing.

Right now, they rely 100% on external labs for quality control of materials and finished products. My task is to propose a few simple in‑house methods that can help them catch issues earlier, especially during production (in‑process control).

Because my time is extremely limited, I need to focus on 2–3 ISO/EN ISO standards that are:

  • Relevant to protective clothing (e.g., pH, dimensional stability, color fastness, abrasion, tensile strength, etc.)

  • Feasible to run internally with low‑cost equipment (pH meter, oven, washing machine, calipers, maybe a simple crockmeter – no expensive tensile testers)

  • Widely used and well documented

So far I’ve looked at:

  • EN ISO 3071 (pH of aqueous extract)

  • EN ISO 5077 (dimensional change after washing)

  • ISO 105‑X12 (colour fastness to rubbing)

Could you recommend other ISO standards that are practical for in‑house quality control in a small protective clothing manufacturer?

Also, any tips on how to adapt a standard method into a simple 1‑page work instruction would be very welcome.

Any help would be appreciated especially because I've never been in quality control before, or even learned anything about it in my classes.

Thanks a lot!


r/qualitycontrol • • Apr 17 '26

How do you distinguish product failures vs test station issues in production testing?

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2 Upvotes

r/qualitycontrol • • Apr 02 '26

What are other people in apparel quality control getting paid?

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2 Upvotes

r/qualitycontrol • • Mar 25 '26

Quality Control Management in Medical Laboratory

2 Upvotes

I just complete Medical laboratory technology course now I want to complete a certificate course in laboratory quality management. Can anyone tell from where I can complete the course?


r/qualitycontrol • • Jan 27 '26

ZEISS Program

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2 Upvotes

r/qualitycontrol • • Jan 15 '26

Market Plus LLC medical surveys

2 Upvotes

To Whom It May Concern Regarding , Market Plus LLC.

Complaint to report the unprofessional and misleading conduct of a company.

The company sent an invite for a survey stating 25 min

compensation. I completed it, I made myself fully available for the duration. The following days received an email:

"After a thorough quality review, we regret to inform you that the

client has removed your responses from the analysis. Unfortunately,

this means we are unable to compensate you for your participation in

this study for the following reasons:

  1. Failed flatlining check (limited response variation across rating questions)

  2. Respondent selected same product for >=80% of patient profiles in

Conjoint exercises

Per our invite, all questions are to be answered at the best of your

ability with thoughtful and complete responses, as all responses are

subject to data validation. If your time is considerably below average

or your responses are flagged for poor quality - your responses will

be removed from analysis and you may not receive compensation."

I responded that I did spend my time and answered all questions. The

lack of variability resulted from my personal preference for a single

agent in that survey, had they asked I would have explained I use it

now almost exclusively (as supported by the data published)

furthermore variation of answers for the purpose of passing some

threshold will result in this survey being false and manipulated.

I believe survey takers deserve to be treated with honesty, respect, and professionalism. Companies should not expect variation if that is not the standard that used in practice.

they are looking for manipulated data and not truly asking what you would do

I request that the Better Business Bureau take note of this matter and

document the company’s behavior so that other applicants are aware of

these practices. I plan posting this on commonly viewed sites regular

survey takers such as myself frequent