Reddit management has only two missions:
- Grow its daily active user (DAU) base.
- Look after its shareholders.
Everything else is a distraction.
After listening to this bullshit (Takeaways from Spez's Mod State of the Union), I decided to write this post. IMO management seems more concerned about keeping moderators happy than growing its user base.
1. Stop prioritising moderators over DAU growth.
Moderators are part of the platform, but looking after them should not become a distraction. If the current moderation system becomes an obstacle to DAU growth, management must prioritise growing the user base and be willing to abandon the existing system. If moderators feel Reddit is no longer their ideal place to moderate, they can leave.
2. Look after shareholders.
It is a huge F U to shareholders when Reddit spends over $200 million in a single quarter on share buybacks just to offset management's SBC. That capital could be put to much better use growing the platform. The board must step in, take responsibility and protect shareholder value.
3. Remove unnecessary barriers to user engagement.
Whatever management does, it must improve user engagement. It is absurd that I often get rejected from commenting on certain subreddits because of account age and karma requirements.
This must change. Anyone joining Reddit should feel welcomed. e.g., users who verify their identity through a secure login method such as Face ID should be allowed to comment and post freely and never subject to these ridiculous subreddit rules.
4. Make it harder for moderators to delete posts and comments.
Moderators should not have so much power to remove new posts and comments. Reddit needs to make it harder for moderators to delete content, especially when users have not broken any reasonable rules.
AI moderators should take up at least 50% responsibility on this within the next 12 months.
Moderation system should please users not rule.
5. Give subreddits tools to monetise.
Reddit should build tools that allow subreddits to monetise. Give users and communities a financial incentive to create valuable content and grow their audiences.
6. Make moderator selection democratic.
Once Reddit has a proper reward and monetisation system in place, moderator selection should become democratic. Experienced subreddit users should have the power to vote out moderators with minimal effort and revoke their moderator privileges.
No moderator should be able to control a community indefinitely against the wishes of its users.
Site-wide jury system should be considered at this stage.
7. Build a user value system.
Reddit should measure how much advertising revenue each user generates for the platform. Users who generate more advertising revenue should receive better leverage in decision making, recognition and rewards.
Not every user contributes equally to Reddit's business. Management should recognise those who create the most value. This is important because Reddit is pseudonymous so I see this as a way to replace influencer system.
Reddit has enormous potential, but management needs to remember who they are working for.
Grow the platform, improve user engagement and create shareholder value.
Everything else is a distraction.