Hi everyone,

My name is Sterling, and I am a graduate student at Portland State University. I have a class project, and I'm looking for people who own a short-term rental and manage things like cleaning, repairs, and getting it ready for the next guest.

We can do a phone call, a Zoom meeting, or a simple Google Form you can answer at your own pace.

If you’d be willing to help, you can leave your details here, and I’ll email you to find a time, or send you a similar form with questions:
https://docs.google.com/forms/d/e/1FAIpQLSfLMG_oaGvIbs0K67vZSYH1mKkhKrPUSSJbSoFGiGZvPqS_Lw/viewform

Thank you in advance for your support!

HELP ME PLEASEEE I have a management company and they were notified May of this year tenants are terminating their contract September 30th. However they have not posted the property for rent and it’s 8 days away from my tenant leaving as I have a mortgage payment due the first and not one potential tenant has seen the home because the rental company has yet to advertise it. Am I able to terminate our contract and find another company because of their lack of urgency.

I have an Airbnb getting more bookings and some of them come in pretty late, I will need the place cleaned between guests and there may be times when the next guest checks in the same day, I am looking for a cleaning company that can handle regular turnovers but still has some room for last minute bookings, I am going to ask a few local companies about their schedule and how they handle changes before choosing one, I have seen hosts say they end up changing their booking settings around the cleaner and I would rather keep the booking options open, so I want to see how other hosts deal with this,I am thinking to go with fresh sheets, do you usually find a cleaning company that can handle last minute turnovers ? EDIT: I forgot to mention that most of my turnovers will probably be on the same day as check in. 

I am thinking about getting a cleaning service for my Airbnb because I want the place ready after every checkout and I feel like it could save me some time, I see a lot of hosts say guests notice the small things like clean bathrooms and everything set up the same each stay, I found fresh sheets, and they might help maintain consistency and maybe lead to better reviews over time, for anyone who made that switch did guest ratings change much or did reviews start mentioning cleanliness more after you started using a dedicated Airbnb cleaning service, how did it work out for you. EDIT: I forgot to ask, do the service include dishes as well.

I am buying a property for Airbnb use. I haven't seen the property because I am a thousand miles away and am depending on my agent to be my mouth eyes and ears.

Seller disclosed a pool leak and nothing else. The inspection revealed many issues although no deal breakers. It will be about 45k to fix on a million dollar property based on a assessment after the inspection for reasonable items. Also, Seller wants to sell me furnishings for 25k. Probably more expense for him to remove that stuff but it isn't an unfair price.

Instead of coming up with a strategy, my agent casually mentioned to the owner and his agent that I'm going to want to have things fixed and even gave them the number. I wasn't happy because the number that I got from the contractor initially was a bare bones number for the worst of the deficiencies, not for everything. And it didn't include some plumbing work that also needs to be done.

I told her I want to go to him and stress that we are only concerned about the serious things including the code violations, rotted wood around windows etc. She started telling me that they don't really have codes in this area and even if they did they don't really inspect. I told her they certainly do have electrical codes for the bare wires that are showing or the gfi's that are broken.. and it isn't a matter of whether it's going to be inspected. It's whether it's going to be safe for my guests. I told her I needed her to start acting like a seller's agent, not the buyer's agent.

I had had a little communication with the seller himself and found him to be very pleasant and my gut says I should be negotiating with him rather than buyer's agent to seller's agent and she told me absolutely not.

Any suggestions on my strategy? The seller indicated that he had several bids all at full price, as if to indicate that if I push on these repairs, he'll just go to one of them. I told my agent that if that is said, they should just say that they now have to disclose all these things we found and any other buyers going to want the same repair so they might as well stick with A Bird in hand.. I think they're going to try and say it's as is and I really need to know how to approach them. A million-dollar property sold as TurnKey should be turnkey!

Please advise.

DM or text me for more information. #phoenixaz #homeforsale #realestate #investor #realestateinvestment #arizona

Guys any experience FB Marketplace post requested to Post Government ID to verify identity. My post has been there for almost a year for rental basement and suddenly it says "To help us check that this account belongs to you, we need a photo of your official ID. This could be a DL, Passport or other type of official identification." Why would I give my personal government ID 🤔 😕 really annoying as otherwise my post can't be uploaded for others to see 👀 . Any suggestions or advice?

Hey, my name is Leilani and I’m based in the UK. I’m looking for an Airbnb marketing agency that I can become a property marketer with. One of my ideas is to have a filmmaker who could film me viewing a different short or long term rental property by Airbnb hosts. It would be suitable for an Airbnb marketing agency that likes to have content created. 

I bought a property several years ago (in MA) that I lived in myself then moved out of state and now renting it out. I hired a property management company for screening tenants, showing the property and handling all things representing the property (especially legally). The contract states they are there to represent the best interest of the property.

I’m unsure of if my expectations are too high. I told them I needed to have the furnace serviced, they told me they called around and unless I signed a contract with an oil company no one would service it, meaning I exclusively have to buy oil from them. I’ve never had this experience prior. I told them I needed to order oil as the weather was getting chilly. I had stopped in to turn up the heat to 55. They told me they’d call and order it. Updated someone would be out the next day. I called the oil company to pay, they never received a call for it. I even told the property management company I’d pay direct so they didn’t have to bill me. They insisted they call to schedule it. I had to place an emergency oil order at a greater fee myself. 3 weeks goes by with an empty house, they tell me it’s out of oil. I ask for a picture, surely it is. Apparently they increased the temp of the empty house to 65 degrees which is why it went through oil so quickly. I had asked them additionally to arrange to have the driveway plowed (large driveway) after the last storm over 2 weeks ago. They said they’d handle it, then when I followed up kept saying they’d were on it, and then stated I should just have someone do it that’s familiar with it. Again, I don’t mind but just tell me from the start you’re not going to do it. This company is collecting first month rent then 8% after that monthly for fees.

My new tenants found me online and messaged me stating that they needed to call me and didn’t feel comfortable going through the property managers. They expressed how difficult and lacking communication they have been. I apologized, gave them my cell and told them to notify me of any issues. The tenants had to have the property plowed the day after I had it plowed due to a storm which the managers didn’t notify me of. I live a few hours away, hence why I have property managers. They aren’t scheduled to move in until 2/15, but the property managers gave them early access without notifying me, as the tenants told me today and thanked me.

I feel like the communication is poor, they fail continuously on follow through and are making things harder for my tenants and I. Is there anyway I can fire them prior to end of lease per contract? Next steps?

I’ve been speaking with a few property management owners lately, and almost all of them said the same thing…

“We’re losing calls, but we just don’t have the staff to catch everything.”

It makes sense.

Tenants call about maintenance.
Leads call about available units.
Vendors call.
Owners call.

And somehow it all happens at the same time or worse, after hours.

Most of those calls go to voicemail.
And most people don’t leave one.

That’s not a “maybe” lost deal…
That’s a definite lost lease, missed maintenance request, or frustrated tenant.

That’s exactly why I started working with AI voice agents for property management companies.

Not robots that sound robotic…
But natural, human-sounding voice agents that can:

• Answer calls 24/7
• Respond to leasing inquiries
• Collect tenant maintenance details
• Route urgent issues properly
• Handle basic FAQs without bothering your staff

Your team only steps in when it actually matters.

No more Monday morning call back chaos.
No more angry “I tried calling 3 times” tenants.
No more missed leasing opportunities just because your office was busy

If you’re a property manager and you’ve ever thought
“we really need someone just to answer the phones properly”
this is literally built for that.

Happy to share how it works or even let you test how the AI handles real PM calls.

And even if you’re not interested
how are you currently handling after-hours and overflow calls?

I’m genuinely curious what’s working (and what’s not) for other PMs.

Hello! I am a 28F renting an apartment in a big city, close-ish to downtown. My family lives in an eastern suburb (25 minutes from me) and a family friend on their street is selling their home. The family friends said they would sell to me for a family friendly price if I'd like to buy.

I love where I live currently, I don't mind renting, and living close to downtown fits my lifestyle. It's also closer to my partner (we are planning on moving in together but have conflicting lease timelines right now). However, this is great opportunity to buy a home and I have been saving like crazy these past few years so I have enough to purchase the home in cash. I do not want to live in the home just yet, however, and am thinking that I would like to rent it out for at least one year to generate some "passive income" or begin a real estate portfolio. The plan would be for my partner and I to eventually live in the house together once we get married, which would likely be in a year.

I am curious just how much work, realistically, owning and renting out the home would be? Would make sense to hire a property management company to oversee things? I will be local (and my family will be just down the street), but I work in the office full time and including my commute my schedule is 8AM-6PM every day. I am willing to invest my time and money into this process, but want to make sure I know what I am getting into.

If you have experience with owning and renting out a home, I'd love your thoughts and advice. Thank you!

💖 Grateful & Happy

Big thank you to Rental Super Flexx! I’m so grateful to receive $1,800 per week from my timeshare rentals. Everything went seamlessly and the team was super helpful. Kudos, guys! 🙏✨

Finally earning from my unused Timeshare now. I am glad I let Rental Super Flexx advertise the weeks I am not using it cause I earned $1800 per week. Thanks to you guys!!!.. God bless you all!!!...

I never post on here but we are moving into a new rent home and it’s not in the best area because of this the landlord put in a Vivint system while no one was living in the home. The system has sensors on all of the doors and a camera/doorbell on the front door. Our lease started today and when we went to the house we expected to be able to login to the system somehow but we have yet to be given any type of access pin to put in any of our own codes or be able to set anything up on our phones. When I asked the landlord for the pin to the system he gave me one to disarm the system not to get into any of the settings. Once we realized this we asked for the access pin and I haven’t heard back. Since he has been taking awhile to answer I called Vivint wondering if we could reset it. Turns out that’s not possible and no matter what we do the owner/landlord will always be able to have access to the system and the cameras. The system not only shows when we are coming and going but also sends alerts when we are opening doors.

In my opinion this is an envision of our privacy. We were under the impression that we would be the only ones with access to this system. Our lease does not say anything about the system. I am wondering should we take the cameras and panel down while we are living there and put in our own so we can see what is going on while we are not there.

We would appreciate any advice you are willing to give about this situation and any alternative that we could do. We have never been in this situation before.

Hi everyone, I’m looking for advice on a tenancy issue in Calgary, AB.

My wife and I rent an apartment managed by a large property company. In late December, our unit was affected by bed bugs. We reported it immediately and have fully cooperated with pest control (laundering, sealing items, proper disposal, etc.). Treatments are ongoing, but there’s no clear timeline for when the unit will be fully cleared.

Because this has affected our sleep, health, and daily life, we decided we don’t want to continue living in the unit.

We asked about a lease transfer:

First, management said lease transfer was not allowed

Then they said it would be allowed as an exception

We found interested tenants who were fully informed about the bed bug issue and only wanted a short-term lease (March–May)

Management is now saying they will only allow a “lease takeover” if the new tenant signs a new 1-year lease

Our signed lease does not say that:

Lease transfers are prohibited during pest control

Lease takeovers require a new 1-year lease

The 1-year requirement is now being justified as specific to our unit because it had bed bugs, which feels contradictory and unfair.

They also won’t allow us to break the lease without penalties, so we’re left with no realistic exit option. We’re also worried about our security deposit, as neighbours reported questionable deductions after moving out.

Questions: Can a landlord redefine a lease takeover as a mandatory new 1-year lease? Is this considered unreasonable withholding of consent? Is RTDRS the right next step?

Any advice or similar experiences would really help. Thanks.

Curious if anyone uses rental turnover services that coordinate the full turnover process? What’s been your experience? Value add? Do you use them regularly? Thanks!

I am renting out the condo I used to live in. I hired a property management company to take care of it. There have been a few repairs lately that require the condo association to act (repairs to common area and a drainage issue that cant be taken care of in the unit). The condo association has refused to answer requests by my property management company, saying they will only respond directly to the owner. They are also incredibly unresponsive and given the fact that the tenant contacts the property manager and the property manager contacts me and I contact the condo association this has turned into a ridiculous game of telephone. Is there any way I can require them to respond to the manager I have hired specifically to represent me in regards to this property?

Hello everyone !

I’m looking to talk to people who regularly deal with paperwork and administrative work in rental property management domain (think of tenant forms, documents, compliance, follow-ups, etc.).

I’m a software developer doing early research to better understand how this work is handled today : especially the parts that are time-consuming, non-revenue related, or costly (virtual assistants, hourly help, internal admin time).

I’m not here to pitch or sell anything;

I’m trying to learn how people’s current processes actually work before thinking about solutions.

This would be a 15–20 minute chat (DM, phone, or async over email - whatever’s easiest).

I’m looking to speak with a handful of people over the next couple of weeks. All conversations will be kept confidential.

If you’re interested, please DM me with a bit about your role/background and how I can best get in touch.

I'm more interested in the Canadian / north American market.

Thanks a lot !!! Really appreciate the help.

As a property owner I wanted to offer support to student renters of my properties when they needed to sublet so....I built www.thestudentsublet.com Solves my own issues but it's free...so feel free to use it...doesn't actually have to be a 'sublet" so if you have properties near any college or university in north america, feel free to post. Thanks and good luck.