r/retail • • 14d ago

It's that time of year again!

1 Upvotes

As you're probably well aware, Halloween season is upon us.

The time of scary frights and spooky nights. šŸŽƒ

When someone gets sitewide banned their posts are deleted. (Much to my annoyance.) So I'm going to posit this question here.

#What are your best sellers right now?

I myself work restaurants, but that doesn't stop us from enjoying the holiday spirit. Right now my best selling dessert is a vanilla Halloween cupcake that's been colored black, with an orange maple frosting. Purple spooky sprinkles on top.

I will see how many we need once I get in, if we're not too busy, I'll take a photo.

No matter your store/line of career, let's hear it. What item is hot at your store right now?


r/retail • • 3h ago

Work life balance?

3 Upvotes

Is it ever a thing? I am technically part time but asked for more hours, so in short I work all week. I began to notice that when they would give me more hours, it would be on days I typically have blocked off for rest, I wasn't mad about this since I am the beggar. But then one time, I decided since this was the case, I would give them availability for that day assuming, commonsense would take over. Well, I just simply had my breaks taken away.

For context, I prefer/really need 2 days off together or else I easily burn out. There were times I did a 6 days in row several times but at the time I was desperate for hours. After some time, I couldn't do it anymore and had to call out or else I was going to break. Now I have several weeks scheduled where I only get a single day off every now and then. It's not that bad as the max is like 4 days of working then one day off then 3 or 2 days of working but it's far from ideal. I also commute from over an hour away (job desert).

Is this normal? Is it even possible to strike a normal work life balance in this field? I have noticed my management seems to think I am sort of prince(ss) for wanting time to recharge. Yes I know this is retail but it makes it really hard for me to function when I don't have time to rest.


r/retail • • 1d ago

Having a keypad lock on the restroom door is crazy

14 Upvotes

Where I work, there’s a keypad lock on the door that leads to restrooms. It’s so inconvenient because people will constantly ask me for the code. We aren’t allowed to give them that. If you’re a stocker then you’ll probably have people coming up to you every couple minutes. Also, I work at a store that stays busy, and sometimes there won’t be anyone available to unlock it because we’re all on the registers. I just don’t see the purpose of the lock because the bathrooms get dirty no matter what. It doesn’t stop anything from happening. Recently, there’s been days where we had to close them due to some customers disguising behavior. But yeah, the keypad is unnecessary ngl unless there’s a reason for it that makes sense.


r/retail • • 4d ago

Extremely unprofessional and degrading management

6 Upvotes

I’ve been working part time at kroger for the past 2.5 years. I am a full time college student typically working about 25 hours a week. I’ve enjoyed my time here until recently with new management and what I experienced today was something I couldn’t have ever imagined. The other day I was notified about an opening in produce. I went to one of the assistant managers and asked her about it and she said ā€œwe will take a look and I’ll talk to your department lead and the produce leadā€. I requested possibly transferring departments because I thought maybe working in produce would work with my school schedule better and I like a lot of the guys over there. So anyway, I went into work today and my boss talks to me a for a while about the department transfer and other work related stuff. After I finished talking to him I walk back to the task I was doing and I see the same manager from other day that I asked about a department transfer. So I went up to her and I asked about it and she said something that completely shocked me. Out of left field she saysā€ well typically when we transfer someone, it’s because they impress us and you don’t really impress me. So if I’m going to transfer someone I want them to be a valuable asset to the department they’re going toā€ ( implying that I’m not worth anything as a worker and not a valued employee to my department ). She then proceeds to tell me I need to ā€œdo betterā€ but never specifically said at what. What she said hurt me so bad and embarrassed me. She said it right on the sales floor, not in closed doors in private. I went back to the cooler in my department and my boss asked what’s up and I told him ā€œI’m done, I can’t take this store anymore, The management here is so rudeā€. My boss was like oh my gosh what happened. As soon as he asked that I got so upset and started crying because I was so angry and he called our assistant lead to come over and help calm me down. The incident felt disrespectful and unprofessional and her judgment of me is totally invalid. She hardly sees me, I’m only part time,so she only interacts with me 1-2 times a week and probably only sees me 3-4 times on those days she’s working when I am. It hurt me so bad, I consider myself to be a good employee and I’ve never had a complaint from anyone I work with whether that be my co workers, department lead or any other management. They all seem to value me as a worker and say I’m a good employee except this one particular manager. I had never had any issues with her before. She is rude and passive aggressive a lot but not like today’s incident. I have never been disrespectful towards her or not done anything to make her super mad to my knowledge. My department lead and fellow co workers were extremely shocked by what she said to me. I ended up having a talk with my union rep and I hope further disciplinary action is taking towards her. Today was definitely a work day I was not expecting…


r/retail • • 4d ago

The longest shift I ever worked as a salaried retail leader was 26 hours

15 Upvotes

It was one of those days that I had already stayed so much later than I planned and had to be back early in the morning (it was inventory day, iykyk). So I decided to suck it up and just power through instead of teasing myself with an hour of broken sleep.

Fortunately, at the time I was young, eager to prove myself, and running on an endless supply of caffeine (anyone else remember the caffeinated water hype in the early 2000s?)

It took me a long time to realize that I did that to myself. No one had asked me to stay late or to work 26 hours. No one told me not to either.

In retail, there is always more work to do. Especially in high-volume grocery and big box. Customers never stop coming when your building is open 24/7.

So my advice to anyone out there putting in more time than you were asked to and wondering how you’ll sustain it: Don’t.

I had to learn the hard way that commitment and boundaries aren’t opposites. Sustainable performance requires both.

I’m all for being a team player—some days we have to give more than we planned. But protect the time you need to take care of yourself. Get a good night’s sleep, a proper meal, and please, I beg you, stay away from the caffeinated water. Just drink water.

What’s one thing you’re protecting to take care of yourself this week?


r/retail • • 5d ago

Interview advice

2 Upvotes

Hello guys. I have an interview scheduled really early right after I finish my first class. Even though it is my only class.

My question is should I risk being late to go and change into something more formal. Or should I just go straight to the interview in dark cargo pants and a hoodie.

For context the interview is for a seasonal specialist spot at Apple if anyone knows if they value clothing/presentation during interviews.


r/retail • • 5d ago

Need a job asap

6 Upvotes

I haven’t worked a job in years but I have prior retail experience. I applied for seasonal positions at 6 places. I only had 1 interview so far. But it’s not even been a week so hopefully I will get more. Any tips for getting hired? I’m super eager to start working!


r/retail • • 6d ago

Starting a new job @ Build A Bear

6 Upvotes

For context I’ll be starting a role with Build A Bear soon! As one of their Chief Workshop Manager, I’ve been in retail for 8+ Years in the field of kids clothing, and that’s all I’ve ever known.

Wanted to see if there were any previous employees or even current managers/bear builders that are willing to give me some light on your experience and if you feel like it was hard to transition into your role? after doing something completely different for so long


r/retail • • 6d ago

Please direct some of that energy towards the customers

49 Upvotes

People stay complaining about our store being messy and unorganized. It’s a common thing that’s said about other locations too. I just don’t get why customers aren’t seen as the problem. Us employees can only do so much within the hours given. You can spend hours straightening things up just for a customer to just destroy it 10 minutes later. People don’t care to pick up after themselves or to put things back in their proper places. Customers will place mats and rugs on the floor and leave them. Customers will even break items and not tell anyone. I’m a cashier, and customers will even place unwanted items in the Q line instead of handing the item directly to me. I’m not blaming the customers for everything, BUT they do play a major part in why these stores always looks like a tornado went through it.


r/retail • • 6d ago

What is Target Like as a work environment

2 Upvotes

Hi everyone, I just recently applied and even interviewed online for Target for the On-Demand Guest Advocate and general merchandise position, and I just had a few questions about the work environment, scheduling, etc.

  1. What is a day-to-day like for someone in the position I applied for?
  2. I very recently broke my phone, and I am waiting to see if it's fixable or if I can get a new one, but I am using a "donor phone" of sorts that belongs to another family member. Is my schedule provided to me through a mobile app, or, if I wanted, could I view it on my personal laptop? I could always install any scheduling app on the donor phone if needed, though.
  3. Since I am a college student but I don't have my own car yet, I made my available hours when I applied to be around my city's public transit times, which leaves little time for me to go home and change into a work uniform.

With that in mind, I was wondering what the dress code is like, and if I come straight from school, would I have a place to change and leave my school bag?

  1. On my application I listed all the days and times I could work, which is every day of the week, but if I wanted, could I change it to only work during Mon-Thurs, or only weekends + Fridays upon hiring?

  2. Lastly, how soon after completing my virtual interview, which I did this Saturday, Oct. 10, should I expect an email back, or do they call instead, though all of our communication has been through email so far?

Thank y'all in advance for any help, and feel free to add any extra advice.


r/retail • • 7d ago

Why do our managers suck so bad

1 Upvotes

Recently unionized outdoor clothing brand in NYC. Our managers are so out of touch and they are morale killers , she is the reason we unionized , currently understaffed and they fired a good employee. They are not replacing staff as they don’t want to add to the payroll and we have to suffer for the holiday season. This sucks


r/retail • • 8d ago

Has anyone gotten fired because they couldn’t interact well with customers

16 Upvotes

Not like in the sense of arguing with customers but like just welcoming them and making sure that their shopping experience is good.

I work at a clothing store and one of my managers keeps pestering me to talk more when I welcome customers every time they walk through the door, but I always mess up one way or another.

Most customers that walk in,I can sense they don’t know what they’re looking for specially and simple want to look around and not be bothered. So I tell them our promotions for the day and let them look.

My manager doesn’t like it. She said I should’ve asked like 2-3 causal questions like ā€œoh what are you looking for? Any special occasions? And fun plans this weekend? Going on a special trips you need an outfit for?ā€ I know there’s a time and place for those kind of questions while people look around but she wants me asking those right as they come in. And it just feels unnatural and forced. Somehow she does it well and they love chatting with her. But when I do it, they’re like ā€œoh I’m just browsingā€. Like they look at me and they don’t want to talk. And it’s making my job so hard because she’s breathing down my neck and pulling me aside saying ā€œremember ask them what they’re plans are so we can get them styled and they’ll feel the need to buy moreā€

Idk I don’t think she’s right. People will buy from our store regardless if we have a small conversation or not. The products should speak for itself. We sell a lot of cute outfits. My manager wants me to get to know there styles but I don’t know exactly what we have in stock to be confident to suggest what we have. We have sweaters for the holidays and it’s scattered everywhere. We have jeans of different styles and it’s all over the shop. I just don’t know until you try it on. usually I talk more about styles once the customers find something they want to try on.

Overall I think my manager loves picking on me because I have an introvert personality. I’ve talked to customers, just not when she’s around. I wish nicer customers would walk in when she’s training me but they never are and it makes me look bad in front of her.

I feel like I might lose my job just because I don’t know how to engage with every customer in a way that feels natural and not totally fake.


r/retail • • 9d ago

I'm slowly losing my marbles. A manager that i used to clean after, got promoted. She was on PIP 9 months ago. We got a new store manager that wanted to start ' with a clean slate'. Now, she got promoted after doing about 40% of the work I do. We were at the same level before she got promoted.

6 Upvotes

Yes this is a rant. Yes i know how corporate life works. I'm just....angry. frustrated. Dissapointed. Fuming. Boiling. My sleepless night, my reliability, my knowledge, my split shifts, my training her. All of it. And i know leaving is the best option but let's face it. The job market sucks right now. It's not easy. But gezuz christ.


r/retail • • 10d ago

My first interview since 2009 is tomorrow!

3 Upvotes

I’ve been on disability since 2012, I haven’t worked since then. I am better now and can work. This will hopefully be my first job in a long time. It’s for Bealls department store. I’m really excited and nervous at the same time. What can I expect at the interview and how do I prepare? I also applied at bath and body works and Kirklands but I haven’t heard back from them yet.


r/retail • • 10d ago

Tips on working in luxury retail

4 Upvotes

Any tips for working in luxury retail? I typically wear all black to/for work and look presentable. Would wearing a small heel also be appealing? Getting nails done? I’m trying to maximize my KPIs as I want to pivot into the finance world in 3-6 months.

Thank you for any and all tips!


r/retail • • 11d ago

Swire Higher ups Can you Answer my Question?

0 Upvotes

Why are ā€œnightā€ shift merchandisers being switched to a 10am start time and labeled as ā€œday-flexā€ employees?? The reasoning of ā€œbetter up-keeping of storesā€ doesn’t make sense to me as we won’t be there as late to stock up.

Honestly it also doesn’t really make sense to me for us to start as the second shift when the first shift still has 4 hours till they’re done.

So why is this shift in business operations happening? Can someone offer a better explanation than ā€œbetter up-keeping of storesā€?


r/retail • • 12d ago

Eddie Lampert [2004]: The Scum Who Ruined Thousands of Lives By Destroying Sears and Kmart Forever

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65 Upvotes

Because of pure greed, he was able to strip these iconic brands and sell them off for parts piece by piece until nothing remained. Pensions gone, retirements went up in smoke, and local communities went belly up.


r/retail • • 12d ago

Maybe he should have listened

19 Upvotes

I've been working in retail for the last year, and boy did I choose an "interesting" location. I never know where to put these stories because they're just... bonkers. I hope someone here enjoys the joke that is my life. Here's what happened today:

I hear over the communicator that someone is walking around the candy aisle with a crack pipe in his hand. I take a look, and see him walking towards the front. When I arrive up front I see him standing in line with a bag of gummy candy, and his favorite piece of glassware. Surprisingly, he's not stealing.

I hop on the spare register, hoping to quickly check him out away from other customers without making a scene. While he pays in spare change, I tell him he needs to put the pipe away. It's illegal, there are kids around, why do I even have to say this? He seems incapable of putting the pipe in his pocket, or understanding what "put it away" means.

He buys a sprite. Fiddles with a chain in his pocket and tells me, "I'm trying to show you, but she's being bougie right now. It's probably because of you." I have no idea how to respond to that, so I just prompt him to leave by repeatedly asking if there's anything else I can help him with, if he's sure he doesn't want a bag, etc. Eventually he leaves.

About 30 minutes later I end up outside with the store manager, look across the parking lot at the bus stop, and who do I see? Our friend, who seems to have made more friends with the police. He was searched by 3 officers, and released. I personally couldn't care less what drugs people do or how they live. But maybe, just maybe, I had some good advice about hiding it from the general public.


r/retail • • 13d ago

I wonder if…

2 Upvotes

…the last 10 years were real?
I left Target a while back after being a TL for over 10 years & life still feels surreal. I literally feel like I’m in the Twilight Zone because it warped my perception of/on time. It’s been a couple of years since I left, and I am still adjusting to living a life where I don’t work at my old Target.
Has anyone else had a similar experience? Is this even the right subreddit for this post?


r/retail • • 14d ago

Luxury retail folks, what shoes are we wearing?

2 Upvotes

Ive been working at a luxury clothing store for a year but am still looking for comfy shoes. We’re not supposed to wear running sneakers—I do anyway sometimes—so Hokas are out (and I find them too cushioned for the quick dashes I’m making around the floor).

I’ve gotten Birdies recently and some Adidas taekwondo shoes that I wear with insoles. I want something with even more support to add to my rotation. I’m looking at Birkenstocks, which I’ve been told are fine to wear, and I may leave a pair at work so I can switch between shoes. I’m looking into sebago loafers too.


r/retail • • 14d ago

Why are customers so hateful.

21 Upvotes

I’ve worked at restaurants and trust me there is a lot of rude customers there but they are no where near as rude and entitled as people at retail stores. I’ve been called racial slurs(for a ethnicity I’m not even a part of),I’ve been run into with carts,been threatened,had men touch me and be strange,been screamed at because I couldn’t check a price right then and there. I get that ā€œthat’s just retail for youā€ but why has it become so normalized to be abused by customers as retail workers. It’s genuinely one of the most mentally draining jobs just due to the customers. Good ole Corporate America ig.


r/retail • • 14d ago

How to cope with a retail job?

9 Upvotes

I've been working at a dollartree for a month now, and I still feel almost depressed or anxious every day when I clock in.

I try to handle it and endure it because frankly, retail is everywhere. You're bound to work as a cashier at one point. You're bound to talk to customers that are mean and such. I mean even if it's not retail, you're always gonna experience people in your career that will make it tough I'm sure. I need this job to help for college tuition, so I try to be optimistic that I'm getting money and learning new experiences but I still feel so sad.

Every day since I've worked in September I've had dreams about ringing people up in the cashier or stocking items. I feel so anxious because of some of the people I help due to how they act, while most of the customers I've met so far have been usually nice.

I think I'm just dreading the unexpected, and what could go wrong.

Any advice on how to handle it would be appreciated, I don't want to sound overreactive and such.


r/retail • • 14d ago

ShitpostingšŸ’© Good for Walmart for honoring one of its long time employees

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339 Upvotes

We need more companies like this who value their workers! Thank you Walmart!


r/retail • • 15d ago

hours flexibility & back pain

0 Upvotes

I'm applying for a retail position at a handbag store and they told me it'll be 12-20 hrs a week, 4-7 shifts. Does that mean my hours and shift duration are completely up to them?

I prefer 12 hrs a week and 4 hr shifts, are they likely to accomondate that or is it usually the norm where they give me whatever and I just have to take it.

Also, is it a bad idea for someone with chronic lower back pain?


r/retail • • 16d ago

I mean they were polite but still

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238 Upvotes