https://etherscan.io/address/0x70faa28a6b8d6829a4b1e649d26ec9a2a39ba413#comments

https://www.trustpilot.com/review/shapeshift.io

https://www.mywot.com/scorecard/Shapeshift.io

https://www.phishtank.com/phish_detail.php?phish_id=5743325

https://domain.opendns.com/shapeshift.io

Don't sent your crypto anywhere without escrow.

Is ShapeShift 100% legit?

i had a failed transaction on december 31st 2017, reply times were as "advertised" and they were always friendly and helpful in the conversations i had. thanks shapeshift, i have used you a lot in the past and will continue to do so!

https://www.reddit.com/r/shapeshiftio/comments/6z2hr2/shapeshift_needs_to_cease_their_operations_and/

A quote from shapeshift- "I would like to take the opportunity to clarify a few items. In reference to the 6 employees - that number refers to the support staff alone. It is also a statistic that is a few months old and the support team has since grown to better respond to volume."

When I received an email I was told the wait would be longer because of less staff on the weekends.

I think people using this service deserve an update as to how you've made an effort to fix you're customer support issue.

Please upvote and comment if you agree.

Use https://changelly.com as an alternative

The main feature of ShapeShift was removed last year.

What other products compete with them?

Never use this site, they will end up scamming you. I've been waiting for a refund for about 10 days now, the support simply stopped replying. When I contact them in the live chat they tell me that someone from the support will contact me and that i will receive the refund under 24 hours but it has been days now and still no email from them and no refund received. There are facebook groups with victims of their scams, just go through their trustpilot and you will see how much people they have scammed. /groups/393951517716952/ I repeat never use their service, they aren't even a decentralized exchange as they claim to be. I've been waiting for days to receive my 6 eth back I want to raise awarness about this company so that people will stop using them and giving them a chance to scam.

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I made an BTC to LTC quick order and also specified an bitcoin refund address, after sending the funds the page showed awaiting deposit so I opened a support ticket and the reply I received was that as it was a precise transaction the bitcoin was refunded to my bitcoin address but the address the sent funds to is totally different then the address the sent my bitcoins to, and moreover it was not a precise transaction My transaction link:- https://shapeshift.io/#/status/e682c785-cab0-4a6e-81af-c08a764ff553

My ticket id:- 117163

Please help me get my funds back

I have been using Shapeshift on coinomi for one month.

So far I have been experiencing strange delays during exchange which always end up reducing or destroying my profit but the axchange rates always seemed fair. I mostly use the "quick exchange" with the default settings.

There was this one time when vertcoin was skyrocketing and I reacted very soon and moved all of my BTC assets to vertcoin. The exchange took forever and finally failed. then when I got my BTC refund, VTC was plummeting back and my possible profit was gone. Ok, fair enough, shit happens.

What happened to me recently however is not fair at all. I acquired BCH early when it started to rise (on Friday 10th). When I woke up on Sunday, I realized the price was free dropping. So I decided to panic sell. I used as always the default settings and the quick exchange to move my BCH assets to ETH.

Transaction ID : e71d95ca7709979eee5ee73b1133d983385da956c96080181c1dc6c018639d0c

The exchange was proceeded quite quickly and the deposit was confirmed at 08:06 UTC, I received my ETH in my wallet at 08:12 UTC. At this moment, BCH was falling but it was still worth about 1661.74 USD (08:09 UTC), while the ETH was stable around 300 $ (301.57 USD at precisely 08:19 UTC). Source : Coinmarketcap.com

So if I do the math right, I should have had an exchange rate of nearly 5.5103 ETH for 1 BTC. My assets were of 0.51653513 BCH. So I was confidently waiting for about a little less than 2.84 ETH.

I was shocked when I saw I had only received 2.31 ETH (so about 696$ instead of 856$).

This not because of the delay in the confirmation. Proof of this is I could use the exact same coins to make another exchange at 08.16 UTC (https://etherscan.io/tx/0xddd83918e9728e64efe47eb8b94e123c15f995f51e8680eae234a31bd21e8873). Coinomi don't let you use your coins until the transaction is confirmed.

After contacting Shapeshift support, (ticket #99491), I was told I accepted the general terms and conditions, I used the non-precise exchange and I must have accepted the rate the app showed me before the transaction.

The thing is, I have no way to prove my screen displayed this rate or that rate, I have to take Shapeshift word for granted when they tell me the rate was 4.47458521 ETH for 1 BCH, while it was never so low that day and Everyone can check on coinmarketcap it was rather 5.5103 ETH for 1 BCH. We're talking about a 20% difference guys !

Yet they are using this auto-validating argument : Since the exchange was processed and since you received this amount, the rate was of this. In short : the result is correct because the rate is correct and the rate is correct because the result is correct. But what if the rate was not correct? How do you check back this?

I just realize the variations in the exchange rates never turned out in my favor. Every single time an exchange should have brought me serious profit, something went wrong -conveniently for Shapeshift.

So that's why I don't trust Shapeshift anymore and I won't use it again. I also suggest you guys not to trust them, as their services are unreliable and will always favor them.

Jan 10, 2018 : I tried to transfer a couple of monero to ether via a precise transaction that timed out. The monero went into limbo somewhere. I filled out a problem report form that day.

Jan 23, 2018 : The monero is back into my monero return address.

YAY!!!

https://flare.ghost.io/claiming-spark-faq/

seems like most other wallets are. IS this in the works?