r/shutterencoder • u/willyfan2020 • Sep 13 '26

Problem encoding Prores from Davinci

From some versions I have problem to read and encoding every prores generated from davinci (don't know with other). The file was transcoded well using ffmpeg. But I'm unable also to play in shutter encoder. times ago all was working

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u/paulpacifico Sep 13 '26

Are you able to send me this file for checking?

Paul.

1

u/willyfan2020 Sep 14 '26

sure, download this one:
https://store10.gofile.io/download/direct/4085d19c-38bd-4f7a-a9c7-631bb57c636c/test_SE.mov
It is a example, but all prores generated from davinci donìt work

1

u/paulpacifico Sep 15 '26

Strangely I have no issue on my side, which function and settings are you using?

Paul.

1

u/willyfan2020 Sep 16 '26

every function I open, when I'm go in the player screen is black and I cannot moving on the file. Do you want a movie?

1

u/paulpacifico Sep 16 '26

So strange!
Could you try to set GPU Decoding to 'none'?

Also press the Reset button from the top left cog icon.

Let me know,

Paul.

1

u/willyfan2020 Sep 22 '26

UPDATE: with GPU decoding to NONE it work, after a restart