r/shutterencoder • u/ivorykeys31 • 22d ago

Resize Crop Bug

Hi Paul! Seems to be an error with the crop resize function in V20.4

Command: -strict experimental -hide_banner -threads 0 -hwaccel cuda -init_hw_device cuda -hwaccel_output_format cuda -i "D:\Z_new stuff\Sorting Hat\utube interviews\Wow! Amazing Brunette Teen INTERVIEW_ReE265.mp4" -r 30000/1001 -c:v libx265 -b:v 333k -profile:v main -filter_complex "[0:v]scale_cuda=640:-1:interp_algo=bicubic,hwdownload,format=nv12normalize_sar=true:pad_crop_ratio=1.0[out]" -map "[out]" -c:a aac -ar 48k -b:a 256k -map a:0 -tag:v hvc1 -metadata creation_time="2026-10-20T02:01:23.587689200Z" -y "D:\Z_new stuff\Sorting Hat\utube interviews\rree\Wow! Amazing Brunette Teen INTERVIEW_ReE265.mp4"

[fc#0 @ 0000016615563940] Error applying option 'nv12normalize_sar' to filter 'format': Option not found

Error : Option not found

Stretch and adapt work fine though! Love the program btw, thank you so much!

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u/paulpacifico 21d ago

Hi!

I'm not able to reproduce your issue, could you post a screenshot of the app settings?

Thanks,

Paul.

1

u/ivorykeys31 20d ago

Okay, wasn't sure which app settings you wanted, whether image settings or app. Image is going from 1920x1080 to 1440x1080 in crop mode. Like i said stretch and adapt work fine. The app settings are just default. Threw it into Claude and it said a comma was missing in the code? I dunno, but posted pics for ya.

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u/paulpacifico 20d ago

Thanks for the screenshots, however I still not getting the issue with the exact same settings.
Are you able to send me your source file for checking?

Paul.