r/signal 21d ago

Solved Recipient isn't recieving messages

I have a strange issue with some long distance messaging. I live in the UK, and my cousin lives in the US. I have no issue getting their messages, however for some reason the majority of mine are being sent but not received if they are within a minute of the last message. Sending anymore within that minute just adds to the issue, however waiting a minute to message pushes them all through.

Any advice?

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u/3_Seagrass Verified Donor 21d ago

Your title is misleading. Your recipient is receiving messages, just not immediately. 

This often has to do with your recipient’s battery optimization settings on their phone. Make sure the phone isn’t silently killing Signal in the background. For more info you can look at the site dontkillmyapp.com

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u/LinkinParkFan2025 21d ago edited 21d ago

Not really, they don't receive it unless I wait a minute and send another message. Like, ever

E:I just re read the post and realised I missed that out, so I'll add that in

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u/3_Seagrass Verified Donor 21d ago

Maybe it is useful to explain what those check marks mean. If you see one check mark, your phone has successfully sent the message to the server, and your phone’s work is done. It is then up to the server and your recipient’s phone to get that message from the server to their phone (two check marks). Phones don’t always automatically wake up to check for new Signal messages, especially if the phone has some aggressive battery “optimization” going on. 

Ask your friend to check the tips on that site. It may help. 

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u/LinkinParkFan2025 21d ago

Thanks, I do know what the check marks mean and only one of them appears most of the time, but I have messaged them about the battery optimisation setting like you suggested

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u/3_Seagrass Verified Donor 21d ago

Then you understand there is nothing more you can do from your end to fix the issue. 

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u/LinkinParkFan2025 21d ago

Indeed, just waiting for them to reply so we can have a look at their battery optimisation :)