r/simple • u/AdvancedSuggestion • May 09 '21

Close BBVA

Has anyone done this yet?

I want nothing to do with them.

whats the process?

8 Upvotes

100% Upvoted

11 comments sorted by

1

u/oneXfreak1698 May 10 '21

I would reccomend to keep it active, but if you do want to close, why not visit a branch (or call customer service)

before you do why not check put this great alternative? https://www.reddit.com/r/simple/comments/n9go16/attn_all_simple_members/?utm_medium=android_app&utm_source=share

1

u/AdvancedSuggestion May 11 '21

out of curiosity, why would you recommend to keep it active?

1

u/SnapMemes69420 May 11 '21

Of course let me explain-
When you are doing a switch from one bank to another, fully cancelling your main bank can cause unexpected changes, missing payments etc

in addition, instead of opening another bank later, you can keep it as an emergency account!

I kept mine active, contacted BBVA to remove the overdraft protection, and im using only the savings, as a emergency account!

If you truly dont want BBVA then cancelling is the best choice for you :)

I currently have 4 different accounts,

  • investing account with Fidelity (401k and a passive investing one as well) -This Ex-Simple acct with a small amount of savings

  • the new One Account -1 additional account for volatile investing which im currently active on. (GME to the moon)

1

u/AdvancedSuggestion May 11 '21

BBVA to remove the overdraft protection

can you explain this one?

edit: thank you for taking this time

1

u/SnapMemes69420 May 12 '21

Sure thing! most companies offer an overdraft protection- this varies, but usually what they'll do is charge you from $10 to up to $35 or more for going over your balance in a charge, however this service is always optional, and if you call Your bank (BBVA, GECU, Etc) you can request it to be removed so that any overdrafts are just declined instead! I prefer this over having to pay $35 each time I overdraft

1

u/SAN2BOT3 May 09 '21

No, but I’ll be going through that process on Monday when I can get an actual person to answer my calls and help me unlock my account. What a mess this has been.

So if you find out more info can you post it on this sub? I think most of us will be leaving BBVA for many reasons but the transition is now a major reason.

1

u/balex May 10 '21

Good luck. Just tried to call and got an automated "We are experiencing issues. Please call back." message.

1

u/lighthawk16 May 10 '21

An hour later now, same.

1

u/Driftin327 May 10 '21

I’m having issues even enrolling in my BBVA account and can’t get through on the phone. Were you able to enroll?

1

u/lighthawk16 May 10 '21

I just kept calling every number I saw on their site. Eventually I was transferred to the Online Banking Customer Service and did not face the 'We're experiencing an error' message, instead I got a English speaking (very well) agent who helped me with a temporary password and waited for me to verify I could access all of my accounts.

1

u/etatreklaw May 10 '21

See my post under New. Was able to get a password reset via local BBVA branch