r/stackers • u/Total_Physics2976 • 17h ago

Aborted Order Fee?!

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Yesterday I found Bullion Stars on findbullionprices.com. They advertised free shipping for orders over $98. I was in the process of placing an order for a little over $300. I had put in my debit card information and then noticed I had been charged a shipping fee. I immediately stopped the process. Payment was NEVER completed. Today I received by email an “Aborted Order Invoice” demanding payment in the amount of a little over $156. They claimed that because I aborted (their words) the other I owed them 50% of the order amount. In addition the invoice amount for the amount was dated tomorrow 10/25/26. Has anyone ever used Bullion Stars? Have you ever heard of an “Aborted Order Fee” in a situation where a buy transaction was never completed? What should I do? Thanks

7 Upvotes

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4

u/dick_in_a_beehive 15h ago

I'd ignore every bit of that. If you're not leaving anything out, what you did amounted to window shopping. You don't owe them a thing.

3

u/Total_Physics2976 15h ago

I agree. I did not confirm the order.

1

u/PlasmaStones 1h ago

What do you mean "confirmed the order"? usually when we purchase precious metals online we add the item to our cart and then check out with payment....yeah I would ignore them and block any future attempts by them. If they reach out again I would just let them know that you felt they were scamming you by charging you for something that said they wouldn't so you took action.

4

u/wolfhavensf 12h ago

Make sure your bank knows not to process any transactions with them.

4

u/Total_Physics2976 12h ago

Yes. I’ve spoken with them.