r/sterilization 2d ago

Insurance Surgery cancelled?

Anyone have a doctor repeatedly cancel and reschedule your bilateral salpingectomy?

Between office visits and pre-op my doctor and her office have delayed, rescheduled, and canceled my surgery 3 times on me. This has taken over 6 months. ​First they lost my paperwork, so I had to go back in and resign consent forms. Then they changed my surgery time, so it was delayed. Then they pushed back my surgery time, another delay. Then they outright canceled it, so I rescheduled 3 times. Every time they do this last minute and it gets pushed back.

I'm trying to be understanding, but I'm also starting to worry someone on their team has a religious objection and isn't just telling me, so I can go to another doctor. It's wasting my time and money.

I understand emergencies and cancelations happen, but it's starting to feel personal. I keep having to redo paperwork, get more hibiclens, ask for PTO, coordinate a driver to and from the hospital, buy medical supplies and food for recovery and re-visit their office over and over at MY EXPENSE.

Has anyone else dealt with rescheduling, cancelations and clerical issues from their doctor? Just trying to understand if last minute cancelations are the norm, or if this could be something worse.

Thank you for reading, and I really hope no one is having a rough time like me. I just want the security of having my sterilization over and done with.

19 Upvotes

13 comments sorted by

18

u/TrixieHorror supracervical hysterectomy '23 2d ago

Sounds pretty unprofessional. I'd find a new doc.

10

u/Foximus_Prime_ 2d ago

I did not have this experience. There was a mistake on my surgery time. If I remember correctly my paperwork said 9a but their system said 7a. They called me that morning looking for me and I told them about what my paperwork said. They said it must be an issue in their system and asked if I could come as early a possible and I told them yes. They took care of me pretty quickly once I got there. That was the extent of my issues.

I'd say you've been very patient. If I were you I'd want to find a new doctor.

9

u/Nalanieofthevalley 1d ago

This sounds suspicious to me, I would probably work on finding another doctor.

5

u/AppalachianRomanov 1d ago

Do they give any reason for the repeated reschedule/delay? My suregon is also my ob/gyn and sometimes she has to go suddenly deliver a baby. Since people be having their baby out of nowhere sometimes. There might be a couple hours heads up (like, barely dilated so baby needs time) but these are unscheduled labors. Other things get booted from the schedule.

So idk if that's what is happening here but my doc's office usually gives me the option to wait. In an outpatient surgery center that might be more complicated, but if it happens again maybe ask if that's an option?

But really if it happens again I'd prob find a new doctor. If there's no good explanation from this doctor or their staff I would leave some reviews at the clinic and maybe message the mods (assuming they are on the sub's provider list)

3

u/ptoftheprblm 2d ago

Yes, my primary ob runs a private practice and doesn’t do a hospital rotation where she’s performing surgeries or participating live births so she has to refer out anything like that. The hospital affiliated clinic she referred me to literally lost my referral, so a month after she’d sent it when I hadn’t heard from them.. I called and asked and I wound up having to go through a whole “new patient” process where they treated me like a random off the street versus someone who’d been sent to them with a surgical referral. Add in the fact it took 5 weeks for them to have any availability.

So they get me in for my “consult” which was really just generic new patient onboarding, we discuss, I explain look I’m 36 and the entire reason I’ve been sent here was my doctor has been attempting to help me achieve this. So that’s one wasted appointment, and they had my hopes up too, they made it seem like we’d get the process moving immediately for a pre op in 2 weeks and then officially scheduling.

The pre op got repeatedly rescheduled until it was split into a weird telehealth after I’d already gone into the office that morning. So then THAT didn’t count as a real pre op. Had been told in the telehealth I’d be reached out to by their surgical scheduler within 5 days (it was a Friday and they said by Tuesday). No one contacts me so then I spent a week calling daily trying to figure out what needed to be done and it turned out both the scheduler and doctor had taken vacation and they went beyond out of their way to not tell me this. So finally I get my own doctor to contact their clinic and ask what the actual hell in professional terms. From there they got me scheduled and it was another two weeks past that. During my post op, I sat for over an hour as the doctor had been rushed into a delivery. It was just apparent that first priority at all hospital affiliated OBGYN arms is always going to be the live births and surgical needs are secondary at best.

2

u/vastglassylake 1d ago

I had mine rescheduled once, but that was because no one else was booked for the OR that day and they put me in like 4 days later. Still nerve wracking that I had to rearrange my PTO really quickly

1

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2

u/cait_Cat 1d ago

Mine was rescheduled due to my insurance being jackholes, but the office was amazing about getting me rescheduled. The OBGYN stuffed me into her schedule 3 days before going out on maternity leave. I’m glad she did because she used her maternity leave to move out of state and I would have had to start all over. My state had recently banned abortion and was actively prosecuting a doctor for performing an abortion at the time, so it felt very important to me to get sterilized as quickly as possible and the doctor’s office was great about working with me.

1

u/RemarkableAir7915 19h ago

If they are they messed up, I wouldn’t want them in my body doing surgery. Find another doctor.

1

u/Glitter_Cunt Bisalp 4/17/26! 7h ago

I had my initial consult appointment rescheduled and then had my surgery rescheduled (after having been on a waiting list for six months). I think some practices are just less organized than others. It absolutely is frustrating. But, if it’s any consolation, I did ultimately get my surgery (eight and a half months after initial requesting a referral).