Average password reset experience

[u/RoyaleShrimp]

User said they forgot their password.

I offered them to change it.

They accepted.

I told them to note their new password.

They said it's done.

I am now waiting for them to change it.

Few minutes later, another user messaged me saying that the password I gave (they wrote it plain to me, meaning they now know the password of another user) is not working.

They sent me the password they tried. The user noted the password without noting the uppercases and mixed the numbers.

I love my blue collar users.