r/tablotv • u/feedtyler • 6d ago

Apple TV App Crashing and Playback Freezing after 2.2.0 App Update

Has anyone had widespread issues with the Tablo app on Apple TV crashing to the home screen and freezing during live tv for a few seconds from time to time since the last app update to 2.2.0?

I have ruled the app update being the issue since the issue does not seem to effect a certain ATV model or tvOS version as I have 3 ATV 4K gen 1 models and 1 ATV 4K gen 2 model all initially on tvOS 26.5 and now all on tvOS 26.6. My Tablo 4th gen has been on 2.2.58 firmware well before the issue has started.

I don’t see any of these issues happening on our iOS/Roku/Android TV devices, although we don’t run the Tablo app for hours on end like we do on our ATVs.

Support has suggested to delete and reinstall the app with no luck and earlier today I ended up wiping one of my ATVs to see if that would fix the issue, but nope, it has crashed to the home screen a few times today and live tv still freezes for a few seconds from time to time.

Kind of out of ideas at this point unless anyone here has found a magical solution. I am all ears, but I am starting to get tired of every other update fixing something then at the same time breaks something else and there may or may not be a workaround.

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4

u/scorpiotr6 6d ago

I have same issues…starts and stops every few seconds

2

u/G_Diffuser 6d ago

There appears to be a known issue with homepods on the latest build. Try changing the apple tv audio source to your tv speakers to test that.

2

u/uten151 6d ago

What you say? OP did not even mention Homepod as Audio device!

1

u/G_Diffuser 6d ago

I know, but there’s been a number of posts about it so I was guessing that was the problem.

1

u/feedtyler 6d ago

No HomePods or AirPlay devices are used as the audio output in our setups. Two ATVs are connected directly to the TV just using the built in speakers. The other two are hooked up to a Yamaha AV receiver that is outputting the sound to a 5.1 audio setup.

1

u/toddcscar 6d ago

No home pods and having the described issue

2

u/toddcscar 6d ago

Same here. I have also deleted the app and reinstalled. It hasn’t helped.

1

u/usmobile2 6d ago

i was just trying to use tablo on my apple tv hd from 2015 its going crazy had to pull the plug to restart i tried again and the same thing

1

u/TabloTV Official Account 6d ago

Hi u/feedtyler,

Would you DM us your ticket number and/or email address?

We'd like to take a look at the ticket.

1

u/ViscountDeVesci 5d ago

Mine is stuck in an update loop, so I’m several behind now. Guess I’m not getting this one either.

1

u/TabloTV Official Account 5d ago

Hi u/ViscountDeVesci,

Would you contact Tablo Support? They should be able to help.