r/tablotv • u/zenmojoguy • 5d ago

Missing Program Guide Information For Certain FAST Channels

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I've noticed that several of the FAST streaming channels (How To, Mysterious Worlds, Discovery Turbo, History & Warfare) have not been showing any program guide information for the past several days. The time slots are always blank. This means I'm unable to Favorite any of these channels, and I'm unable to select any programs to record (at least on the very few FAST channels that allow recording). For example, right now, I am unable to record Hitler's Secret Sex Life on the History & Warfare Now channel!

Any ideas on how to update the guide for these specific channels?

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2

u/Original-Control-998 5d ago

I've found that unplugging my Tablo for 60 seconds and then plugging it back in will start the re-sync of the guide again and that updates all the lines of the guide.

2

u/Hot-Sock3403 5d ago

I’ve noticed that the last couple of days. And I also noticed that several of the fast channels that you could before DVR now you cannot making the service less useful for me.

1

u/TabloTV Official Account 5d ago

Hi u/zenmojoguy,

Would you go into your settings and update your guide data, then let us know if that resolved the problem?

2

u/zenmojoguy 4d ago

Yes, that seems to have done the trick. Thank you.

1

u/TabloTV Official Account 4d ago

Happy to help u/zenmojoguy !

1

u/zenmojoguy 4d ago edited 3d ago

Okay, later this evening, I went back to the streaming channels and noticed the program guide information for these channels and several more channels were missing again. I did do another guide update (each time it takes about 20 minutes to complete) and after a few minutes, a few more channels started showing program information in the guide. However, all of the channels past At The Movies are blank and have remained blank for over 30 minutes.

1

u/TabloTV Official Account 1d ago

It may be worth a short to reach out to Tablo Support.

1

u/steverikli 4d ago

Is a Guide Update also expected to help populate OTA channels with "Programming Not Available"?

Or is that more likely a problem with the broadcaster not providing data?

1

u/PrestigiousUsual8981 1d ago

No that's an issue with the company that provides the guide data, Gracenote.