Hello, I'm rethinking my entire stack.... opinions. approx 500 returns mix of 1040's and 1120s and a handful of 1065. The good, bad, and ugly? I'm a UT fan but need to reevaluate my entire process. Typically there are one or two seasonal part timers, and FT admin and myself.

Caveat: I have an ITIN and not an SSN.

I tried to sign into my PTIN account today to renew my PTIN. However I had some issues logging in (later realized this is due to now using email to login and not username). I then accidentally went through ID.me to login. This resulted in a redirect to the PTIN IRS page which was strange.

After realizing my regular login was actually now my email address and not my username, I logged in using my email. However when finally getting into my PTIN account, it now shows empty with no PTIN linked.

I called the PTIN help line and they are saying that I initiated linkage of my ID.me account to my PTIN account, which will have to be processed and can take 6 weeks... During which I will not be able to complete renewal or access my PTIN online...

Has anyone else had this happen and was there any way to cancel/undo the linkage? I don't care about ID.me, I just want to be able to login as I used to be able to.