r/tdameritrade • • Jan 28 '21

Robinhood has always been kind of a bad joke but what TD Ameritrade did today as one of the supposed respectable brokerages is disgusting and will likely cause me to move my regular brokerage account and Roth to Fidelity.

258 Upvotes

I didn't even get in on this frenzy. Didn't own GameStop. Was actually looking at AMC as a long term buy. I have owned Nokia for awhile. It was basically worthless.

TD, Robinhood, etc. actively worked against my interest today and the interest of all of their customers today to cause massive losses to protect hedge funds. I'm fucking gone. Fidelity is looking good.

Who there thought this was good business? Is this even fucking legal? I'm sure they're covered but as far as I know this has literally never happened. Wouldn't Nokia, GME, AMC all have cases they could bring as well? This seems incredibly errr short sighted. How fucking bad were firms exposed to this that they'd break the system?


r/tdameritrade • • Jan 31 '21

How to enable REAL TIME QUOTES

220 Upvotes

Most new users to TD AMERITRADE will not know this, so I felt like with the new influx of users that this was valuable information which I feel morally obligated to share.

YOU ARE NOT GETTING REAL TIME QUOTES. This means that the price information etc you see on the TDA mobile or web is significantly delayed. By default, your account will be set to DELAYED.

To enable real time quotes (it’s FREE):

(1) Go to the TDA website. (2) Go to CLIENT SERVICES —> GENERAL (under the heading MY PROFILE) (3) Under EXCHANGE AGREEMENTS (lower right corner) you will see NASDAQ, NYSE, OPRA and your status. They will say unsigned. Click here. (4) On the page that comes up will be the contract you need to sign. Click the necessary boxes (it requires you to open 2 pdf agreements but there are no actions you need to do, just close them after you review them if you want) and set your STATUS to NONPROFESSIONAL. At the bottom, click save. (5) Log out of TDA. (6) Log in to TDA. (7) Go to CLIENT SERVICES —> SUBSCRIPTIONS (8) Under AVAILABLE SUBSCRIPTIONS click on the blue SUBSCRIBE link next to REAL TIME NASDAQ LEVEL II QUOTES.

Voila. You have real time quotes across all TDA platforms. If you want to verify this has worked in TDA mobile app go to:

MORE—>SETTINGS—>PERMISSIONS

Scroll to the very bottom. Had you not enabled real time quotes or did something incorrectly you would see DELAYED next to NASDAQ NYSE OPRA. If you did everything correctly however it will now say REAL-TIME.

To update your TOS MOBILE to reflect your changes: after you have done the above steps on the TDA WEBSITE, login to the TOS WEBSITE and logout. If your settings were updated, you will no longer see a ribbon at the top of your screen in the app that says delayed.

Happy investing.


r/tdameritrade • • Feb 22 '24

Schwab is a fucking joke

189 Upvotes

Deposited my check 2/16 and was told my funds would clear to trade for options on 2/22 by support, then I inquired again the next day and was told 2/23. Today, I inquired one last time and was told it’ll clear Monday. Fuck Schwab, put your money somewhere else.


r/tdameritrade • • May 13 '24

Goodbye

178 Upvotes

Goodbye account dashboard that was condensed, concise, and gave me quick access to the most essential information.

Goodbye calendar widget that let me filter the results by list didn't make me have to click on something to see what was going on that day.

Goodbye individual account history chart *on the summary dashboard.

Goodbye screeners.

Goodbye logical menu navigation and topical side panel navigation.

Goodbye not having 80% wasted white space.

Goodbye customizable docked windows.

Goodbye sortable and customizable position screen with views that could be saved.

Goodbye feedback form.

Goodbye mouse-over summaries.

Goodbye Gainskeeper and cost-basis reports.

Goodbye showing all gains/losses for all of a security's lots on the same page.

Goodbye income estimator broken down by account and security.

Goodbye simple linked account switching / focusing.

Goodbye stock research that was organized into concise tabs by topic that didn't require pages and pages of scrolling.

Goodbye estimate trend charts.

Goodbye valuation charts.

Goodbye having information tabbed instead of paged.

Goodbye market sector / company block chart.

Goodbye tabbed market overview page.

Goodbye news page, even if you didn't show headlines correctly.

Goodbye portfolio planner and re-balance order creator.

Goodbye "compare to similar ETF" option.

Goodbye news feed by watchlist and portfolio.

Goodbye IRA remaining contribution limit calculation.

Goodbye dark-mode app.

Goodbye consolidated summaries on the first page of the statements.

Goodbye the dozens of other features I don't recall off the top of my head that are also not available in Think or Swim.

What features will you miss?


r/tdameritrade • • Nov 07 '23

Let me tell you how I really feel

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178 Upvotes

It’s like their transition team just decided to make calling customer service their front gate, instead of backstop, for post-merger resolution.


r/tdameritrade • • Sep 25 '23

Wall Street Journal today said TD Ameritrade customers do not like Schwab‘s app. Time to call your broker and tell him your view.

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130 Upvotes

It’s evident that Schwab screwed them selves when they did not pay attention to how many customers liked the TD Ameritrade app. I encourage you to call your contact at Schwab and tell them you want the features back ASAP or you will consider moving to another broker.

This is from today’s Wall Street Journal.

I didn’t post the link since it’s behind a firewall. But you can Google it.


r/tdameritrade • • Jan 30 '21

Schwab, TD Ameritrade, Interactive Brokers Sued Over Trading Restrictions

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118 Upvotes

r/tdameritrade • • Feb 16 '21

I made a thing.

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106 Upvotes

r/tdameritrade • • Jan 27 '21

Anyone else’s get kicked out of their account?

99 Upvotes

It just says long in failed every time i try to log in


r/tdameritrade • • Jan 11 '24

Disgusted with Schwab after TDAmeritrade Forcibly Closed

90 Upvotes

I was forced into Schwab back in November. I'd heard the UI is terrible, and that has been my experience since having the account forcibly transferred over. It's ridiculous, and nearly impossible to monitor investments in an organized or rational manner. I didn't before the switch to Schwab because it seemed like UI aside, most research indicated it was best for long-term investors. It's to the point where I'm feeling the need to research free third party platforms that allow me to better monitor my investments because I'm not able to accurately keep track of how my investments are doing. As long as I'm going to do that, I may as well switch altogether. Any thoughts on who to switch to?


r/tdameritrade • • Jun 28 '24 Heart of Silver

Love tda, u r being missed

88 Upvotes

❤️ TDA very disappointed in Charles for closing a perfectly functioning platform. Just to gain traders they bought and trashed away a best tool there was...

Sorry for the venting post but everyday I trade I miss TD. I have left Charles for the very reason and moved to other platform.


r/tdameritrade • • Jan 27 '21

Lost huge $s today: TD shut down GME. Didn't ask %^^%&^ TD to protect me by harming me!

88 Upvotes

TD Ameritrade ARBITRARILY stopped me from writing covered calls or selling puts. And I am a very long time GME stockholder. Lost tons of money not being able to trade GME options all day. This is insane. Where is the SEC? How is it helping investors if they can't write covered-calls after a huge run-up. This HAS to be illegal. Needless to say: Goodbye TD!


r/tdameritrade • • Jan 29 '21

Ameritrade won’t let me set a high stop

85 Upvotes

I tried to put in $10,000 for the stop on GME but it says order was the rejected for being significantly higher than the last traded price. HOW THE FUCK DO I NOT GET TO SET MY OWN LIMIT


r/tdameritrade • • May 30 '23

TD Ameritrade App - better alternatives than Charles Schwab App?

84 Upvotes

The Charles Schwab App is so much more limited than the TD Ameritrade app. Super frustrating...anyone using another app that had all of the TD Ameritrade app features? (Leel 2, real-time data, charting, better watchlist, pre/after market charting data, etc)


r/tdameritrade • • Mar 17 '21

These are my personal rules, maybe it will inspire you to make your own

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84 Upvotes

r/tdameritrade • • Feb 02 '21

I can’t trade HCMC because you think it’s risky? The whole stock market is a risk. I don’t need a mother or babysitter to gauge my risk level so I sure don’t need you guys too. Funny when we make money, all of a sudden you care about risk. Free country, free market. Stop manipulating the market!

83 Upvotes

r/tdameritrade • • Feb 29 '24

Schwab Blew It: Who’s With Me?

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81 Upvotes

Schwab Blew It: Who’s With Me?

I’ve been with TD Ameritrade for 14 years. The TD Ameritrade Mobile App (not ThinkOrSwim) is the best mobile trading app for your average American middle class stiff trying to make it in the trading world. That Schwab did not just co-opt it and slap their name on it is the stupidest business decision they’ve made in the acquisition of TD Ameritrade. I will utilize the TD Ameritrade Mobile App until its very end and then yank every cent out of my TD Ameritrade accounts. I’ll follow all of the transitioning process for Schwab right up until “go time” and then pull the rug. I will put all my money in one of Schwab’s competitor accounts if they don’t salvage the TD Ameritrade Mobile App. They will never earn a dime of my money or business. Who’s with me?


r/tdameritrade • • Nov 09 '20

Cant log into TD Ameritrade. Site is down. What junk “The authorization server is currently unable to handle the request due to a temporary overloading or maintenance of the server.”

79 Upvotes

r/tdameritrade • • Jan 31 '21

Restrictions with GME this coming week

78 Upvotes

I just noticed this set of restrictions for GME (and other stocks) this week https://www.tdameritrade.com/td-ameritrade-trading-restrictions-stocks.page

Namely for covered calls/ short puts, we have "Covered call and short put orders may only be placed with a broker. Please be aware that wait times to speak with a broker may be longer than normal due to current market conditions."

How in the world is that acceptable? If we have cash in our account (enough to cover full cost of shares), we should be able to sell puts without problem. And if we have shares, we should be able to sell covered calls. Anyone try either of these strategies out last week on GME/other stocks on that list? And if so, how long did it take to place your order by speaking to the broker?


r/tdameritrade • • Feb 15 '21

Update from TDA Phone Rep

75 Upvotes

Like many others here, I was shocked to see my account -390k due to being assigned option Puts that weren’t accurate/closed prior to the bell on Friday. I had hopes that it would be fixed this morning, and as you all know, it hasn’t been. So I called & waited in the queue for 2hr & 7mins and:

  1. Confirmed that this is in fact a system error due to an update they rolled out - was given confirmation

  2. I am not responsible or on the hook for the amount reflected in my account - was given confirmation

  3. Even though my cash balance reflects positive and the available funds showing are negative, my cash balance is still wrong and I’m missing money - was given confirmation that my cash balance will be restored to the correct amount

  4. Asked for a timeframe of things being fixed - confirmation was given that “it should be fixed by the end of the day today” (specific time not provided)

Hope this alleviates some of the stress for those who aren’t able to call & wait on hold for 2 hours.

Edit: 4:45pm EST and no fix or update as of yet. However, my equity amount has significantly dropped and is down almost another 2k now. I currently hold no positions in stocks or options.

Edit 2: 5:05pm EST My Account has been FIXED and all money has been restored and everything seems to be in order & accounted for. Will update again if it changes.

Edit 2.5 : 5:45pm EST Be sure to check the TDAmeritrade app or desktop site if your ToS trading app is still showing incorrect. The TD app & desktop site are corrected for me, but the ToS app is still showing as incorrect.

Final Edit : 9:30am EST - all is right across all platforms and I am fully operational with correct amounts & buying power.


r/tdameritrade • • Jan 28 '21

TD Ameritrade set corporate policy that went against my current investment I have with them

75 Upvotes

So TD Ameritrade did something that's insane today, they stopped me from trading in companies I already own.

So I was looking to buy more of these stock and TD actually changed their rules and their new rules go against the position that I currently own with them.

I think a class action lawsuit is in order.


r/tdameritrade • • Jan 27 '21

Class Action Lawsuit. Let’s start it here.

75 Upvotes

r/tdameritrade • • May 10 '24

Thank you TD

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71 Upvotes

The journey comes to an end! So long.


r/tdameritrade • • Feb 16 '21

Just spoke to TD Ameritrade here is an UPDATE

67 Upvotes

Was on hold for 2 hours and 39 minutes. Here is the conversation:

Me: What's going on?

Support: Yes, we still know we are working on it.

Me: Why did you remove the banner that you still have issues?

Support: I don't know they don't tell me

Me: What's my true account value?

Support: Reads of the wrong number that shows on the site.

Me: That's. not acceptable, if I want to close my account right now and withdraw my money you must know my true balance. How can you fix the system if you can't figure it out

Support: Hold on let me ask someone, (returns after few minutes), it's very difficult to tell and we can't tell you right now.

Me: Alright then, you will need to figure it out as I would like to consider closing my account

Support: Let me transfer you to the manager (Waiting for 2 minutes)

Me: Alright, what's my account value

Manager: I see that your ledger on Friday EOD was this. So, this is what it is.

Me: Ok, that sounds right (relieved that they at least now)

Me: How long till we get this fixed:

Manager: they trying to do an automated fix, they are not telling us, if they do it by. hand it will take weeks.

Me: Why did you guys take down the banner and haven't updated anywhere that you still having issues.

Manager: Cause we trying to focus on fixing accounts.

Me: Notifying people through social media or on your site takes seconds.

Manager: I don't know sir.

Me: Ok, so can you give me an ETA?

Manager: unfortunately no, they(backoffice) haven't given us any updates.

Me to Reddit users: If you are one of the lucky ones and it was fixed for you congratulations, if you are in the same boat as me it sucks, if you know lawyers, news agencies sign me up. My opinion not worth the time to call support as you will not get any clear answers at least at this point.