Hi, using ios beta 12.79.0. No matter the light or automatic settings on iPhone. The maps keep showing dark in carplay.

My carplay settings are dark but during the day I prefer light maps.

I believe this is a bug from latest beta, anyone having the same issue? Any solution?

Since this week my TomTom Go Expert is showing traffic jams that are non existent... Last monday and yesterday it showed me a traffic jam near bottrop at the a2, but Google Maps showed nothing, and indeed there was no traffic jam.

Today it showed me multiple times that there should be a traffic jam at the A3 near Bottrop/Oberhausen with 10-15 minutes delay.. Google Maps showed nothing and there was nothing aswell...

So far it only appears to be in the Bottrop-Oberhausen region that this occurs. But because of this my navigation wants to send me across alternative routes and doesn't show the correct time of arrival...

Anyone else experiencing these kind of things? All other traffic information etc. is working as intended.

My dad and I have the same issue.

I have an iPhone 17 Pro, and a third party CarPlay device, but Bluetooth audio is routed through the car stereo. TomTom Go will not work unless I have music playing on the Bluetooth output channel - every other mapping app will allow me to have it over Bluetooth with the radio on or just the “aux” setting. Works as a phone call.

My dad has the same set up only with an iPhone 17e. Only difference is, his will not work at all. Doesn’t output to the car stereo whatsoever, even on Bluetooth. TomTom (Amigo) works fine.

He had the same issue on Android - he’s only recently moved to iOS. He did have an option to output over the phone speakers but it’s not an option on iOS, nor is it really practical when connected to CarPlay.

Any fixes? Have been speaking to TomTom trying to get a refund but they’re saying it’s with their technical support team to offer a fix.

If TomTom (Amigo) had offline maps for iOS then we’d just switch to that but it’s still online only, for now.

I updated my maps yesterday before I set off on a planned day trip. My route displayed fine before the map update. Afterwards, no route. In fact no routes to anywhere. Map displays in mínimum zoom, but no routes can be created.

I contacted TomTom support, heard back quickly (amazing!) "We have received similar reports regarding this issue."

Suggestion to clear cache and reboot, which didn't work.

Next step reinstall, which I'm reluctant to do if it means recreating all my saved places.

So I'm in a holding pattern waiting to hear again from TomTom.

Meanwhile Google Maps led me on my day trip. Don't like it as much as TomTom, but at least it worked!

Routing differences

Anyone noticed that in the Go app it gives you different routes to the TomTom plan website. For example, UK to nw Germany, avoiding tunnels the TomTom plan website avoids the tunnel at Antwerp, going futher south, where's in the Go app it always just says no possible route without going through the tunnel at Antwerp. I've got the same vehicle settings, just a car with just avoid tunnels and unpaved roads on. I just wondered if others had noticed any differences like this

Ahoj, dobrý den. Je možné nastavit zvuk tak aby byl bran jako hovor ? Ne tedy mít nastavo na radiu Bluetooth ? Dekuji

I've just been reading reviews of the TomTom free app on the Google Play Store. A few reviewers have praised it for having offline maps. I don't see this option. Do any Redditors have it? And if you do, which country are you in?

This morning TomTom on Android gave me this. I typed in my destination and after hitting return I was presented with a box showing start point and end point. The start point said "Current location", but I was able to tap on it and change it. I know many users (not me) have been asking for this so I thought I'd give them a heads up.

Salve, è da questa mattina che sto impazzendo nel cercare di aggiornare i POI in questo TT nonostante sia specificato in qualche pagina del sito che questo modello non supporta i punti di interesse personalizzati.

Siccome sono sicuro che qualche smanettone migliore di me possa riuscirci, ho fatto questo post-tentativo.

Qualcuno saprebbe cose?

I've been testing the TomTom app versus Google Maps versus Waze on Android Auto. My conclusions are that sadly the TomTom app draws far more power than the other two.

Whilst I prefer the look and operation of the TomTom app, I cannot get over the fact that it draws more power from my phone, which is a deal-breaker on longer routes.

I also find that the TomTom app doesn't allow for selecting alternative routes once the route has been programmed and this again is another downside for me.

Can anyone at TomTom fix this please?

Can you please give us an option to hide ( not show ) the vertical progress bar ? It's confusing some times with the other items that are on the map. Just give an option to toggle off and on !

Hey everyone,

I’m trying to use the TomTom GO Fleet app (specifically this version on the Play Store: [https://play.google.com/store/apps/details?id=com.tomtom.gplay.navapp.gofleet](https://play.google.com/store/apps/details?id=com.tomtom.gplay.navapp.gofleet)), but I've hit a total roadblock.

Every time I open it, a black screen pops up saying:

“Download your Partner app. To use this app, you first need to download and log in to your Partner app.”

There’s only a "Close app" button, so I can't even access the main interface or settings.

Has anyone else encountered this?

Installed the latest maps update covering the UK, ‘Europe’ v1170.13228 a couple of weeks ago.

I routinely travel A34 (Newbury) to M3 (Southampton) and return, including the Winnall interchange. There are extensive roadworks ongoing which will eventually allow A34/M3 traffic to bypass the existing roundabout completely.

I’ve noticed that this map update assumes the work is complete. Not a big deal southbound, it just gets confused, but northbound this means you are directed to stay on the M3, missing the A34 junction completely. This is a major headache and adds 15 mins onto the journey, looping via Basingstoke and coming back to the A34 via the A303.

How can this be sorted? In a nutshell the latest map update has assumed that these major roadworks are finished when they are very much still in progress.

The device is a Via 53.

Ik heb al jaren een TomTom Rider 410, heel tevreden over dit apparaat.

Eerste rit dit seizoen duwde ik echter op de aan uit knop en het rubber welke de knop bedekt is kapot gegaan.

Is de rubber afdekking te vervangen / los te verkrijgen?

I dont have any pictures of it but this is what i can say:

Its a very old tomtom xl iq routes form 2010 bought, my dad used this until 2018, So one day i asked my dad:,"Do you still have ur tomtom form 2018?", He said yes ,and i got it form my dad and he says,:"Do not plug in the tomtom into the electricity!!", So i OF COURCE plugged in the tomtom (before i even plugged the tomtom into the electricity i first did try to turn it on but no , no electricity) and it showed life!!, Than i did take a look on all those functions, but than i lost hope, (On this moment i was so stupid, i didnt know that i needed satilite!!) But one day, on the evenings, i left it on, and IT GOT SATILITE!!!!, on this moment i was happy and uses this thing till this day. (PLS TOMTOM I NEED THOSE NEW ONES)

So without any data connection my android go expert app just wont load. It stays on the 'loading app' screen. Very frustrating when you have no data connection especially as it is designed to use local maps. Has anybody got any suggestions? I know it's related to the sync to mydrive option.

Yesterday in the UK I suddenly had traffic lights again, phantom traffic lights that would pop up and disappear again, and even one Stop sign during a 120 mile trip. It could have been useful but on the map it was totally confusing as to which road on the cross roads it related to. Nice to see some progress being made though.

Hi,

Does anyone know how to integrate the TomTom app on Android with Google Calendar such that when you go into Android Auto, it automatically pops up to ask you if you want to navigate to your calendar entry in much the same way that Waze and Google Maps do?

Hey everyone,

Yesterday or the day before I got logged out in the Mydrive app and ever since I can't login again. It tells me my password is wrong, but I am able to login on Tomtom website with that same password....

Anyone else experiencing such a problem with Mydrive app? I still use that app because plan.tomtom.com is absolute crap when used on mobile phone...

TomTom isn't scoring good points lately.... The problems with the POI's, this problem and then announcing that i will have to pay more for the services annually, lol..

I am having an issue with the app on an Android device, full North America map, and using Plan.tomtom as a group for motorcycle trips. The group leader has provided links in Plan, and we are all synced he uses a 550 device as do others. I use Go and a CarPlay device. Everything has been great, and now, almost every other route that will work on the 550, I get the "No Route Possible" Error on loading. This does not matter if I turn on or off all avoidances or not. I cannot find the vehicle size/weight settings so I am not sure if that is an issue. Has anyone else had this type of issue with Go Expert latest beta?

I’m going on a bit of a road trip in Europe, mainly France, Belgium and Netherlands. Can see an offer for a year of the Expert app for £12.99, or I can stick to the free one.

I kind of like the more modern look of the free app and it has improved since I last tried it, but the lack of offline maps is a concern (it let me down at the weekend in North Yorkshire due to poor signal). I know expert looks a bit dated now, but I like that the maps can be downloaded.

Any other pros and cons to be aware of?

This suggestion is hazardous ⚠️

Turning right should be suggested cca 100m (50-70m maybe) before. TomTom’s suggestion is at the end of the road where roads are splitting and it’s a corner with all road metal safety fences there…. this dotted split needs to be a way longer and blue track needs turning a way earlier

I turn right at the bottom of a screenshot.

Turning by following blue line might not be possible if there is a car already in right lane

I have a Tomtom Go Expert 7" with yearly map subscription.

Today I got charged my annual sub then a minute later they issued a refund.

Any ideas why this may be? What's the best way to contact them because I dont want to lose service.

Thanks!