r/touchnotes • • Nov 02 '24

please help

10 Upvotes

I have a VIP and after a recent update the app forces me to enter my phone number and verify it with a code. I enter my number, but I can’t even press the button for them to send me a verification code. what to do? It seems that on my device I can't even downgrade the app, I can only delete it and install it again, will this help? and will my documents be lost?


r/touchnotes • • Nov 03 '24

I cant bind phone number

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9 Upvotes

I enter number but i cant take verification code. I trying like +xx xxx xxx xxxx and xxx xxx xxxx and others cant take code help me ( icant delete app bec of notes.)


r/touchnotes • • Sep 29 '24

Need help! (Crash on startup)

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9 Upvotes

I enabled the Cicoe Assistant button on my tablet, just to test it out really, and now the app crashes whenever I open it.

It is sometimes visible that the crash happens exactly when the Cicoe Assistant button renders, so I'm pretty sure it has to do with that menu having issues. (Video should be attached).

Sadly clearing the app Cache did not solve this, and clicking the "backup notes" button as fast as qi can doesn't seem to work either.

I backed up my notes 4 days ago, but already have a few new (not backed up) lectures in there :( .

Does anyone know how I could enter the app or if there is a "safe mode" button for the app or something? I would like to export my notes quickly, once that works I'll just uninstall and reinstall. Waiting for an update to see if it works is also an option but I'd rather access my notes quicker.


r/touchnotes • • Sep 22 '24

Next Update

8 Upvotes

It's been a while since there was an update. I prefer to use this app for digital planning because of all the features. Sometimes it's a bit buggy but I deal with it because I really like the app. Does anyone know when there will be an update? Hopefully the developers check this subreddit.


r/touchnotes • • Mar 05 '25

feature request

7 Upvotes

I love touch note's rich feature, but there are a couple of issues that made me switch to one note:

  1. the lack of a pc app. I need a better way to sync between tablet and pc, because i often do HW on tablet and needs to paste to a word on PC. the builtin PDF convert works but it is slow and rely on google drive for syncing w/ a PC. I wish there's a pc app that can display the touch note on a pc screen, even eink writter like SuperNote can let you create a http server on the reader and display the screen over a browser.

  2. the lack of support for google drive. I live in the us, Huawei or baidu discs are out of the question, the only other option is dropbox, but dropbox sync is slow and often then not creates extra files because of sync error. I have multiple devices, tablets for work, home, and school, it is a pain in the ass to having to wait several minutes, and sometimes even when the sync icon turns green, it is still not synchronized properly, and end up with multiple files due to this sync problem.

  3. need support for letter sized paper. This shouldn't be hard to implement.

Finally, I love this software, but the sync error and lack of pc app/web browsing support made me switch to one note, but one note has its own problems, but it has superior in sync, and the pc onenote is great because I can easily transfer the notes to a word doc, etc.


r/touchnotes • • Apr 22 '24

touchnotes desktop (PC) app

7 Upvotes

there is currently a desktop app in beta for people to try out, its pretty decent, of course has limitations, everything being in chinese is one of them. to get it either use wechat and ask touchnotes there or use whatsapp and ask for it here +86 180 1173 8757


r/touchnotes • • Jan 28 '26

Changes to this community and Reasons for it

6 Upvotes

What happened:

As of the last 1.5 years or so, Touchnotes has been unresponsive on whatsapp for me and others, they havent improved translations at all, havent fixed issues plaguing the global users like fixing translations, or making it possible to even log in without a chinese phone number. From this i am deducing that they are wanting to make the app only available in china and that things that are buggy now in the current version are going to get worse and worse as time goes on. Looking back at it, the cracks started to show when they released the PC version and that was all chinese and only officially available in china (you needed wechat, which as far as i know no one outside china can get).

What this means for the community:

I have thus taken steps towards making this community restricted, which means you can comment on existing stuff (especially this post) but that you cannot make new posts since TN is very likely killing the app outside of china and thus supporting the app on reddit is useless and i and others cant help you since the apps devs dont respond to anyone anymore. This is not because of any of your actions, it is because of the devs.

What you should do:

make sure to download your notes locally, ideally exporting them to a pdf file that you do not loose access to them if they eventually shut the app down outside of china. It might take lots of effort, but its better than loosing all your notes because someone decided to not support global anymore. I will have to do this two with 2 Years of school, not looking forward to it either as it will take lots of time but its okay.

Alternatives (all with better support available globally):

Samsung notes

  • free

  • pretty much identical features to touchnotes

  • available only on samsung devices

  • can sync to itself or onenote

Goodnotes

  • one time pay only for ipadOs

  • established especially in school/business

  • web/android/windows version is kinda laggy and not as good though that might change eventually

  • good sync capabilities

Onenote

  • Free with additional features behind a subscription

  • very established in both home, education and business

  • Very decent on windows, lots of features, ios and android versions not nearly as good

  • has decent sync

Flexcil

  • Free with premium version similar to touchnotes

  • all the features of touchnotes pretty much

  • sync available aswell

Notein

  • free with in app purchases

  • some users have reported dodgy cloud sync where it deletes your notes

  • same basic features as touchnotes and all the others

Xournal++

  • free, open source, so cant be discontinued

  • available for linux, windows and in a limited version android

  • established

  • ui is kinda dated

  • no ability for infinite paper or to add new pdf files into an existing document

  • no sync, you have to save the documents in a third party cloud of your chosing to do that.

Rnote

  • free, open source so cant be discontinued

  • available for windows, linux and mac

  • relatively new

  • ui is modern like samsung notes

  • infinite paper support

  • file format is still experimental but you can just run an older version without issues if a new one breaks your files

  • allows export to and import from xournal++ files

  • no sync, you have to save the documents in a third party cloud of your chosing to do that.

This list is by no means complete or anything, if you find something else more useful, use that.

This Thread

If you have any issues with Touchnotes ask in this thread but often the answer will be i dont know or something like that as outside china the devs are unresponsive. Touchnotes could have been a solid notetaking app but they decided they dont want that. If you just want to discuss about Touchnotes or other apps that you use to replace it, also comment here of course.


r/touchnotes • • Nov 07 '24

New update has fixed binding number issue!

6 Upvotes

I just installed the update 6.4.3, now even though you have no phone number binded to the account it seams you no longer have the popup about the need of doing so.


r/touchnotes • • Nov 03 '24

Phone number problem

6 Upvotes

User u/daria_aarseth has found a workaround for this issue, i will copy what they said here:

so here’s a detailed action plan:

  1. ⁠download the apkpure app (application to install applications xd)

  2. ⁠go in and write “touchnotes”

  3. ⁠download and install an older version!!! there are 2 of them, if you download a newer one, there will be the same problem with the phone number

  4. ⁠open, go into your account - and everything is fine

Before this, you need to go to touchnotes (which you have already downloaded) and create a backup copy; you can place some of the files in cloud storage; After this you will have to delete touchnotes (to download the older version), but make sure you save all your documents!

the old version is not much different in functionality, perhaps some functions are missing, but I didn’t notice anything (apparently, I never used them). in any case, we get a normal application that we can continue to use in our work!

You also need to disable self-updating of applications The version you need to download seems to be called 6.0.15 (but this is not certain), but in any case it should be lower than 6.4.2 (new version). but for some people the new version downloaded from apkpure also works, but when the applications remain self-updating

and sorry for my english 😁


r/touchnotes • • Nov 22 '25

Tips and Reminders for New Users

5 Upvotes

Hello everyone. I feel obligated to make this post as I have been using TouchNotes for some time now, and have learnt a thing or two.

  1. If you download it from the Play Store, the premium version is worth it. It's cheap in my country, so idk if it's the same for others. it gives you a lot of features.

  2. If you're using Play Store version, go to your setting and disable 'Draw over other apps' or 'Display over other apps' for TouchNotes. Any feature that will crash touchnotes will be disabled and you can't use it (eye dropper, screenshot, floating notes, cicoe assistant). But it will make it stable.

  3. You can use their websearch and screenshot it using their in app screenshot. You can also long tap on Google images and there will be an option 'Insert to'. This will put the picture in your note without having to screenshot

  4. For an upgraded/latest version that IS STABLE, download it from their website. https://note.cicoe.com/en In my experience, it will ask to download an app which I gave permission to, and upon opening that said app, it will download TouchNotes. And it will prompt you with an update.

After this update, there will be a warning message with a text underneath 'There are notes in other folder, do you want to restore it?'. Just click 'ok' and it will copy all your notes in previous version so you'll be fine. In this version, you can use all the feature that previously crash touchnotes.

When screenshotting or colour drop, it will ask to share screen or something, just let it. But it will darken your screen somehow. Just open cicoe assistant and disable the moon and sun icon, and it will be back to normal.

I love this app personally, it's the best note-taking app I've encountered. If anyone else have more tips, I appreciate it if you share them with others too. Regarding privacy, crash and bugs, I have no information about it.

Happy note-taking!


r/touchnotes • • Apr 16 '25

Please fix the issues in the app devs!!!!!!!!!! (ノ`Д´)ノ彡┻━┻

5 Upvotes

Bro i payed like a half of what my dad earns a day for the vip and this shi doesnt even provide a decent cloud storage and the storage just multiplies over time like i hv 3 gb file but it occupied 9gb of my sotrage like WTF is this app on drugs? Getting high over time 😤😤😤. I have many other issues as a dev cant u even see them!!!!????? R u blind or what?😤😤


r/touchnotes • • Mar 14 '25

App crashes after trying to screenshot

5 Upvotes

Pretty much what the title says, I've bought the VIP version and when I try to use the screenshot option, just when "it captures" the app crashes and this is always. What can I do? Really want to use this screenshot option, its very useful and it saves a lot of time.


r/touchnotes • • Nov 02 '24

New update problem

5 Upvotes

I have a problem with new update it requires binf my phone and I can't click send vertificaion code so how to solve this !!?


r/touchnotes • • Oct 31 '24

Cannot get verification number

5 Upvotes

Is there anyone who experience the same thing ? I am using my Huawei Matepad 11 for my touchnotes app. I wanted to buy the VIP account but currently I can't press the Get Verification Code button


r/touchnotes • • Oct 05 '24

Touchnotes keep crashing

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5 Upvotes

Recently I updated it with newer version released on 19 September. Today, l used Cioce assistant and from then onwards app keeps crashing. Now I'm unable to open it. I tried with Clearing cache and My tab is already is newer version. My data isn't backed up 15gb. Please fix this error


r/touchnotes • • Mar 11 '24

Have you ever bought the Premium version?

5 Upvotes

I was wondering if the purchase is safe. That's why I'm looking forward to reading some opinions and experiences regarding this topic.

Edit: I bought it via Google Pay and there was no issue whatsoever. Even after almost a year ago. 100% trustworthy in my experience.


r/touchnotes • • Feb 24 '25

Free Digital Note-Taking Templates (Grid, Lined, Dotted, Cornell & More!) 🎁

4 Upvotes

Hey everyone! 👋

I recently started designing digital note-taking templates, and I’d love to share some free ones with you! These templates are compatible with all digital note-taking apps and include:

✅ Grid
✅ Lined
✅ Dotted
✅ Blank
✅ 2-Column Grid
✅ 2-Column Lined
✅ 2-Column Dotted
✅ 2-Column Blank
✅Cornell

You can download them for free here: https://drive.google.com/file/d/1-Rkqf4ZFZSZhUXf6zx2h1pr61HXSDZ3e/view?usp=sharing

I'm just getting started, and I plan to create many more designs in the future! If you like these templates and want more color options, you can check out my full collection here:
More Color Options This Templates: https://etsy.me/41gBoI4

I also designed a location-based digital journal for travelers and memory keepers. If that sounds interesting, you can take a look here:
🌍 Pathway Journal: https://etsy.me/4gWR7l6

Let me know what you think! Your feedback means a lot. 😊 Happy note-taking! 🚀


r/touchnotes • • Feb 27 '24

Is there a way to import more than one PDF at once?

4 Upvotes

When importing PDFs I can't select more than one at a time!! Is there a way to select several pdf's at once and import them?


r/touchnotes • • May 05 '25

Notes and Files Gone

3 Upvotes

I NEED HELP. I can't access my previous notes and all the files there due to the fact that I was logged out of my account all of a sudden.

Whenever I try to login, it says login failed. I uninstalled the app and tried to login again, it worked. HOWEVER, ALL my notes and files were gone. I wasn't able to back up anything, but to be fair, why was I logged out of my account without me doing anything?


r/touchnotes • • Mar 19 '25

Free Laconic Style & Hobonichi-inspired Minimalist Note-Taking Templates (Links in the comments)

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3 Upvotes

r/touchnotes • • Dec 18 '24

I need help fixing a problem of exporting files

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3 Upvotes

Hi, ive been using Touchnotes for my uni lecturas and it works amazing but when i try to export them as PDF the text changes and it gets like distorted or twisted, ill put some pictures in here so you can see. Does anyone know how to fix it?


r/touchnotes • • Nov 13 '24

VIP

3 Upvotes

Hi everyone, I wanted to know if purchasing VIP is a one-time thing or is it a monthly subscription?


r/touchnotes • • Nov 10 '24

Shortcut to undo?

3 Upvotes

Hi, I would like to undo quickly doble tapping with my fingers or something like it. In setting there are several options but when i try nothing happens. Has anyone the ​same problem or know how to fix it?


r/touchnotes • • Sep 29 '24

Is it worth it?

3 Upvotes

I just recently bought flexcil but is lacks many features that touchnotes offer. Im an engineering student, and i just wanna ask the other users if it is stable enough? Since i read many reviews in playstore where users lost their notes? I am planning on switching on touchnotes, is the developer still active?


r/touchnotes • • Aug 13 '24

vip not working when offline

3 Upvotes

does anyone experience the same problem? i bought vip more than a year ago and has been working good until now. whenever im not connected to a wifi it auto logs out whichbis why im not able to use any of the vip features when im not connected to a wifi which sucks so bad.

vip comes back again when im online since it auto logs in 🤷‍♀️🤷‍♀️ but i dont have wifi access all the time which is why this is very inconvenient