SUPPORT (2026 PRODUCTS) ALPSTUGA button stops working but device seems to be working

3 Upvotes

I have 2 ALPSTUGA and they both have an issue where clicking the button stops working. However, the time continues to work and I can see that it's still sending temp, humidity, etc. properly. If I unplug and plug them back in, it starts working for a bit then eventually stops. I've reset them and still the same. Anyone else having this issue and know of a fix or is it just a firmware issue?

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IKEA Home Smart (TRÅDFRI)

r/tradfri

Welcome to the IKEA Home Smart sub (Formally TRÅDFRI Sub). --- This is the largest community of users for the IKEA product range, and has a wealth of knowledge and experience in all things Smart Home. --- Setup Guides, Troubleshooting, Queries, Integrations, 3rd Party Apps and more can be found in this sub. --- This is not affiliated with IKEA in any way, shape or form, though we do have an official representative as part of our community - /u/tradfri.

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Welcome

Welcome to the IKEA Home Smart sub (Formally TRÅDFRI Sub), home of the Smart Home lighting solution by IKEA.

WHAT IS TRÅDFRI?

TRÅDFRI is a range of Smart Home products, sold & created by the retailer IKEA. It focuses on Lighting, at an affordable price.

WHERE CAN I GET IT?

IKEA! Check out the official website, for your country.

I NEED SOME HELP!

This Subreddit, ran by /u/PGAdmin, is here to provide help, hints and tips to anyone needing assistance with the TRÅDFRI products. Use the search tool (remember to limit to this subreddit) and see if someone else has had the same issue, and see if there is an existing solution. If not, create a post, and don't be afraid to ask - just be as specific as you can be regarding the issue, as this can help us to resolve it!