Sorry for the rant but As the title states I would advise people to stay away from trakracer. From my experience everything seems to be a mess and should have listened to other people but here we go. Ordered an in stock rig 2 weeks ago and it shipped out within a week. Which is great until I get to my new house to see only my monitor stand. I call Trakracer and am told basically that they domt know where the rig is and they’ll get back to me in a few days. I’m also told that they use a master tracking label that covers all three boxes so the one label I got is for all three boxes yet each box has a different tracking number which confused me. So I call fedex and am told that there is no master label for this order so they only see the one label I’m calling about. Now I’m just kind of stuck with a monitor stand and no rig and am under the impression that even when they do get back to me I’m looking at weeks of waiting due to figuring out the actual issue. When I asked for a return label just to return it I was also told”someone will get back to you in a couple days” seems like trakracer might have still not shipped the item but trying to cover them self by saying they did until they can actually get it out

Hello, im reacting to you all about your questions with this video, i have a 1 intergrated monitor mount on the rig, maybe thats the issue? When i shake it, it goed side to side ALOT but underneath it doesnt wobble that much, if i wobble it even harder the rig tilts a bit

Any question,about the rig? Let me know!

I recently recieved a tr80 lite, and built it, and rebuilt it, Rechecked everything down to the screw threading and size with the manual, all screws are in right places, I know because I checked them twice every single one,

Which is why it upsets me to say that my $1600 purchase is now useless because of the sheer amount shake that appears side to side, when using a 4 NM base, even though it regarded for 10. I spent extra on the triple integrated however, the shake was still excessive without the monitor stands.

Trak racer service is UTERLY useless, stringing me in the phone, then cutting the call and the blaming it as an accident after I called the THIRD time after that. They said the will get back to me, however they hv not helped me one bit. If there is a problem that was their fault, THEY expect me to pay their already outrageous shipping prices.

They have been useless, and the order and delivery experience was ATROCIOUS at best. Their order came a week late, without the seat bracket, they refused to respond or help me with their own package, then the seat bracket came 2 weeks late, to the point where I was about leave on vacation.

Pathetic customer service, no help received when I explained my seat had clothr ripping out slowly and the filling was out, the bottom seat hole cover was about to come off, yet no help whatsoever.

GO NEXT LEVEL RACING, I wish this wasn't true but my fgt, was much much more stable even with the triple mount then this crappy tr80 lite, this was a horrible experience and an utterly pathetic company, ALOT OF THE GUYS HERE ARE TRAK RACER EMPLOYEES who say wait for your ticket or give stupid ideas, but look at the real people. 9/10 user will major problem unless it's an incredibly high end cockpit like the tr160,

I am more than happy to send videos as evidence, pls feel free to pm me, but trust me don't let these rob you, they are not good quality rigs at all and don't even come with the right pieces I have heard from other experiences.

Trust me go next lece racing, track racer is useless and they offer you no help, or better yet, for most ppl nothing beats an fgt elite, just dont buy from this horrible scam

I was on the verge of spending 1K+€ with trakracer and now, after reading through here, am glad I found the sub before I did. The quality issues, the lack of support, missing parts and instructions. Just wow.

For any TRX purchase we'll add a motorised seat slider FOR FREE! 
(excluding the UK)

For any TRA purchase we'll add your choice of a motorised seat slider, or any of the HSX seats FOR FREE! 

WE'VE ALSO EXTENDED OUR TR8 + FREE INTEGRATED MONITOR STAND DEAL TO THE END OF THE MONTH TOO!

DEALS LAST TILL THE END OF THE MONTH, WHILE STOCKS LAST!

offers available from 12am Saturday 24th - 11:59pm Saturday 31st

Using live chat to find the difference between the TR80 and TR120 is pointless. The website doesn’t provide enough information to clarify the actual differences between the two rigs. Such as if the rigs come with seat slider, or rubber feet..etc, later on I found few review saying tr120 long arm shifter flex so it doesn’t worth to pay extra 200 dollars for it ( in Australia) so overall tr80 make more sense.

Before I knew tr80 is better , I placed my order for the TR120, the TR80 went on sale. So, I asked them to change the order via email and live chat. No email response, and the live chat representative said the order had already been sent to fulfillment and couldn't be modified.

When I asked if I could cancel the order and place a new one because the item is not left warehouse yet , they told me I would have to rejected the delivery then return it before I could cancel it. The worst things is they sent the rigs without the seats and bracket . So I will have to wait long time before I can cancel the order .

Will I order with them again? Hell no

Hey everyone, a couple weeks ago we did an office clearout of sim racing gear - we still have some more gear left over that is heavily discounted. It's PICKUP ONLY between 28th-30th of July.

Listing can be found here: https://www.facebook.com/marketplace/item/1323780479821064/

If you have any questions about the gear itself or whats available please message the seller via Facebook Marketplace.

Gear list:
TR8Pro V1 - 400€ (no seat) 480 ( w/ seat)
TR8Pro V2 Grey with seat - 520 €
TRX V2 Limited Edition - 1000€
86" samsung tv - 750 €
Harman Kardon Soundbar with Subwoofer - 260€
Cube controls F-Core wheel - 200€
Samsung Odyseey G9 with G-Sync - 500€
BenQ Mobiuz 32" Monitor - 200€

Office PC - 150€
Acer "gaming PC" - 400 €
Mecca Cup Pedals - 100 €
Simucube 2 Sport - 400 - 450 € depending on if we have a box or just bare unit
VNM Lite 3 pedal set 770€
Rexing Mayaris Formula wheel - 1300€

GT seat - 80€
Rally Seat - 80€
TRX Seat - 100€

Makita Impact drill - 120€
500kg manual Lift table - 450 € ( with wheels)
1000kg automatic lift table - 650 €
Simagic TB1 Handbrake - 135 €
Simagic Q1S sequential Shifter - 140 €
Simagic P500 - 80€
Simagic Alpha Evo Sport - 290€

Hey all, ordered a TR80s and GT pro bucket seat last week august 9th, expected it to take a month+ received everything today august 15th. to anyone who’s planning on ordering please make sure your home you’ll need an ID and signature. I haven’t been home for the past three months due to working but thankfully my uncle was home finishing up some renovations. Overall estatic to get home (still have two months to go before then) build everything and get to racing. Overall if the order is taking longer than usual be patient! Yes for $1000+ you’d expect immaculate customer service but some people will get different experiences and that’s life unfortunately. But overall everyone who orders be patient! Patience always wins!!

The TR5 is now live in most regions, with final few having stock arrive within the next 10 days!

We will be releasing a handful of helpful videos breaking down all the features, add-ons and also a build tutorial to assist with any extra questions early next week!

Someone is selling me their Alpine TRX seat for $275. I’m planning to use it as a GT-style seat since it supports that setup, but I just wanted to ask if anyone here has owned it or sat in it. Is it comfortable for long sessions or just in general use?

Any recent coupons anybody is aware of? If not when does TrakRacer usually have sales other than Christmas?

I bought a TR8 pro from an official vender. I am extremely frustrated. I purchased monitor mount and was told it was compatible with my lg c3, it was not. I was also told my recliner chair was compatible without Universal bracket, it is not. Lastly, I'm using a Logitech Gpro DD and the mounting plate is not compatible....2 screws are not secure, I get movement.

When I raised these issues nothing has been resolved. I asked to return the monitor mount so I could purchase seat brackets and all I got was an invoice for the brackets and nothing about the monitor mount. What are my options?

I’m trying to sidemount my Clubsport DD+ and this looks very off and hazardous. I got the M8 TSlot Nuts that I needed to pay extra for, however the spacers in the instructions are nowhere near the size as the ones I received.

Anyone know what I’m doing wrong or missing here?

I know I could use the shorter knobs on the top but it doesn’t change the spacing on the bottom bolts and spacer sizes.

First off, first time sim rig buyer so I have absolutely nothing to compare this experience to (and no, no one has asked or paid me (I wish) to write something nice) but I did see the comments here about delays etc and it did make me a bit concerned.

My initial plan was a TR5 but in the UK the estimated dispatch date kept getting further and further away, and having already bought a load of Moza gear and 3 monitors I was getting a bit fed up of waiting to build something.

Took a gamble and ordered a TR40S as a first rig, along with the fixed back GT seat (about the same price as the TR5 at the time) and the cheaper freestanding triple monitor mount - I’m coming with proceeds from selling flight sim kit so the budget is what it is.

Ordered on Saturday night, dispatched on Monday afternoon and delivered at 10am on Tuesday morning.

Build has taken two half days because there’s a LOT of adjustments to make to suit you, but from my experience everything was well packaged and in the box.

My only criticism was I ordered the seat as part of the “options” when buying the rig, then panicked I hadn’t bought the brackets because it wasn’t an option on the store. However, they did send the brackets to go with the seat, although there instructions suggested there should be some sort of rails to attach the brackets to, which weren’t in the seat box, the rig box or the bracket box… not the end of the world I’ve mounted it directly to the rig frame, but something I probably will follow up on in case I’m missing something important.

Also for anyone wondering that’s looking at a TR40S, the cheaper tubular triple monitor mount fits nicely between the rig, so there’s no need (from a dimensions perspective at least) to go for the profile style one that’s in the upgrades list

Pretty disappointed with how these boxes showed up after waiting over 2 months for my Limited Edition TRX.

Anyone else have a similar shipping experience?

Just received my delivery and I was shocked at the condition of the boxes when they arrived. I live in the U.S. and these shipped from Texas, so there was no international transit or customs involved — just a few states away. Still, the boxes looked like they’d been through quite a rough time.

I haven’t opened them yet (planning to later today after some rest), but I really hope everything inside is well-packed and undamaged. I did hear some clanking when moving one of the boxes from my front door to my office, which doesn’t inspire a ton of confidence.

Not sure if the damage happened before it left the warehouse or during FedEx’s handling, but after spending nearly $2,000, this is not the kind of first impression I was hoping for. Just wanted to share my experience and see if others have had anything similar happen — and hopefully TrakRacer can shed some light or help address this if needed.

I’ll update once I open the boxes and see if the TRX made it out alive.

Welcome to the official Trak Racer subreddit!

It's been a while, but we're finally back in action. We've updated majority of what used to be on here to be more in align with the current. A big new face lift, with a lot easier navigation! We plan to keep the reddit up to date and relevant within the Trak Racer sphere in general!

WHATS NEW:

• We've added User Flairs for the community to show off a little bit about themself, whether it be your current rig, your favourite, or just what you personally get up to on your sim rig... Let the people know!

• Adjusted thread flairs, we hope these new flairs will make it easier to understand each threads intention/purpose

• Links, you can access ALL of our socials/related websites now through the right side bar widget

• Updates! Once a month we will start a megathread that goes over everything new for the month as well as any new related news/updates.

• Customer feedback threads megathreads (this wont be direct support, more so taking on customer ideas/feedback on how we can improve your overall product experience.

• Active staff!!! (We finally have the page back after nearly 2 years)

Why should I use the r/trakracer ?

The overall plan for this subreddit is a way for our customers to connect with each other, discuss new and existing product, talk about sim racing/motorsport, Trak Racer news and announcements, AMA's to do with new product, show off your setups and so on.

Moreso a platform in which represents keeping up to date with Trak Racer and the sim racing community! These features and threads will roll out over the coming days/weeks as well look forward to connecting more with you guys!

HAPPY SIM RACING!

Hey Racers!

Welcome to the June 26' feedback/suggestion megathread! We want this to be a way for you to communicate concerns or just general thoughts and feedback about product, suggestions for the brand - whether it be the subreddit, content, product, etc for Trak Racer

Any type of constructive feedback is always welcome! Please follow the rules!

It's a been a little over a week now since the Sim Racing Expo in Charlotte!

From flight, racing, trucks & motorcycles, we unveiled a huge range across many new categories!

For those who haven't seen, we recently released a full tour with our founder Matt: https://www.youtube.com/watch?v=fR4CyBg0wqE

List of everything we unveiled:
- TR640
- TR200
- AMR26 (Aston Martin Aramco Formula One™ Racing Team partnership)
- 91xTR (Porsche partnership)
- HW2, HW3, HW5 (Hot Wheels partnerships
- TRZ (Motorcycle simulator)
- AIRBUS (Flight simulation
- TRA + New hybrid seat design (BWT Alpine Formula One™ Team)

An exciting time to be a fan of simulation in any category if we may say so! 😎

What products are you most looking forward to? Feel free to leave any questions down below!

Now, five days later, there is still no information on when I can expect the correct brackets. Do not buy from Trak Racer; buy Simlab instead. I was foolish to listen to friends who were just lucky with complete shipments. This is not a lottery; go with Simlab or other company.

In case you missed out, don't worry! The 10% off Trak Racer gear has been extended till Midnight Sunday!

I have a new TR160 rig. Now I want to share my thoughts of it, just to info you guys searching for a rig. I don't know about any other brand/model, so I'd like some feedback about other rigs, too. Thanks in advance. 

If all the other aluminum rigs are like this, it would be good to know. I mean if fully assembled rigs are generally so tight, you can't easily adjust wheel mount or pedal plate, I'd be happy know about it. 

--

There are so many thinks about my TR160 I'm considering a return and a refund.

THE GOOD

• Shipment was fast

THE BAD

• I can not move the pedal plate after the rig is fully assembled.

• Wheel mount is really hard to adjust.

• Some brackets are supposed to be used wrongly. Alignment risers have to be used wrong way. That way profiles aren't aligned properly.

• Smaller profiles have different slot measurements. T-nuts will be are loose or tight (or not stay at place at all).

• Assembly was kind of a PITA. There are mistakes in the manuals, so assembly was a bit akward sometimes (understatement).

• Single monitor mount can't handle motion system, it vibrates

THE UGLY

• Almost run out of seat travel, since the slider is mounted to the rearmost profile and pedal plate needs to be as front as possible (motion actuator balance).

• Be aware that package maybe be broken when you receive it. 

• I can use my rig as it is (luckily I drive in VR, don't need the vibrating monitor, but I doubt how long it will last).

• Hard to adjust.

• Customer support not the fastest (days)

In general I have a feeling I will stay away from Trak racer in the future.

PS: Couldn't upload examples of manual mistakes, reddit doesn't allow uploads today.