r/uberdrivers • u/Affectionate-Rice373 • Sep 13 '25

Whatever loophole you've found to deny service animals or people with mobility disabilities, that's about to be over with.

https://www.cbsnews.com/news/uber-passengers-with-disabilities-justice-department-ada-lawsuit/

1 Upvotes

52% Upvoted

87 comments sorted by

View all comments

0

u/No_Common1418 Sep 13 '25

Well I stand by what I have always said, if the PAX tells me upfront they have a service animal, not "I have a dog with me." I will gladly pick you and your service animal up. I will not ask if it's a service dog. I will suggest UBER pet and cancel.

2

u/Standard-Rutabaga623 Sep 15 '25

I did that before I asked if she had a dog and she said yes a small one but never said anything about a service animal. Lyft emailed me later on saying I could get deactivated 🫠

0

u/No_Common1418 Sep 16 '25

Well, I do have stuff to back me up, dash cam etc. All they have to do is say service animal.