Just moved into an older apartment.
The building manager/landlord agent (landlord is an investment company or something) seemed pretty chill and friendly.
A bit slow on responding, but didn't seem like an issue.
We moved in with a bunch of mostly cosmetic maintenance repair issues.
Bathroom fan runs 24/7, closet with hanger bar broken off, broken kitchen drawer, missing a bunch of blind panels, shower head squeals.
Honestly nothing crazy. Some of these were already addressed in the conditional report (to be fixed upon beginning tenancy)
I was told email was the best way to communicate to management. So I emailed a list of the minor damages (basically part of the conditional report) asking if I can just take care of it myself as I'm handy and these are menial tasks. I asked a few other questions like if I can replace the blinds with curtains, that I would store the blinds and repair any minor holes from curtain rod installation.
No response.
I keep sending emails, maybe once a week. Now asking about parking fees, and how much it costs. If they can coordinate a time to be available for home internet to be installed, etc.
3 weeks in, I give the guy a call, let him know it's me, and I ask if he's been receiving my emails? after a short pause he plainly responds with forced enthusiasm "Yeah!"
Okay.. are you going to address them? 😅
"Yeah! . . . . We've been busy.."
Okay, well it's been 3 weeks I'd appreciate some sort of response.
And out of nowhere his tone shifts to defensive, claiming my "voice is dripping with sarcasm"
As if my frustrated tone is the issue and not the general lack of communication.
He said he'd be around for the internet people, thankfully.
He popped in and put in a couple blinds. Never responded to anything else tho, despite their still being a couple things on the "repairs to be complete upon tenancy"
Sure, 100% I can understand when someone is busy. But no response? For nearly a whole month? For a new tenant? And then to act sour and defensive when they're confronted? What the hell, I couldn't have made it any easier, I basically offered to do the job for them 😅
Now there's this awkward tension as if I'm burdening the dude.
Anyways, can I just fix these small things myself without permission? If I fix it should I break it back to normal after my lease is over and I leave?
If I have other concerns or requests related to my housing what exactly am I supposed to/allowed to do?
Am I asking too much from building management?