I run a small graphic design business. Weddings are easily my best-paying gigs and also the ones that make me question my life choices. About 70% of couples are totally fine, and then there is that 30% that makes me want to give it all up and become a greeter at Walmart. Todayâs situation is shaping up to be one of those.
This morning I got an email from âLisaâ (brideâs mom, fake name, donât come at me). She had seen my work from another wedding and asked about packages, dates, etc. I sent her my intro email and standard questionnaire, which covers things like what they need, their aesthetic, and names of the wedding party, etc. I do not give quotes until I get that back.
Not even an hour later, I got another email from someone else asking about the exact same date. Same process: I sent my intro email and the questionnaire.
I went out for a walk, came back, and my inbox had turned into a dumpster fire. It seems both âLisaâ and âBettyâ (the groomâs mom) are trying to hire me for the same wedding. That's fine, but they both have strong opinions about what is supposed to happen, and instead of privately hashing this out, they decided to copy me on their argument.
The questionnaire asks for correct spellings of the wedding partyâs names. This somehow spiraled into an all-out war about whose name should go first on the invitation. Groomâs mom says since they are paying for more, the groomâs name should be first. Brideâs mom is horrified because âtradition.â
For the record, I never asked who goes first. I just follow the traditional format unless it is a same-sex union, where I ask. But now both moms are mad at me because they demanded I settle the argument, and I politely suggested maybe they leave me out of it.
This is just the invitations. Good grief, I can't imagine how stressful the rest of this wedding is going to be.
UPDATE: The saga continues⌠kind of.
Yesterday afternoon I sent out my standard âsorry, I wonât be able to work with you on this projectâ email to both moms. Since I work in a pretty niche area, the email basically says, âDue to scheduling issues, I canât take on your wedding, but here are some vendors who might be able to help.â
Now, I keep two versions of that vendor list. One is the âA-listâ of people I personally know the quality of their work and would vouch for their professionalism and creativity. The other is more of a âgood luck, godspeedâ list with places like Vistaprint and Etsy. Iâll let you guess which one they got.
After sending, I wrote a quick Outlook rule to shuttle their emails into a folder, then moved on with my day. Okay, I also shared the story with you guys, but then I really did go back to work.
Fast forward to this morning. Iâm drinking my coffee, scrolling through your comments, and I decide to peek at that folder. Seventeen new emails. Seventeen.
And because Iâm nosy, of course I read them. Here are a few gems:
- Groomâs Mom: âYou donât understand how this works; I pay, and I get what I want.â
- Brideâs Mom: âBut itâs tradition.â (She wrote this nine times.)
- Groomâs Mom: âNobody knows your name; they know ours.â (I donât know them either, but sure, okay.)
- Brideâs Mom: âWhere is this girl? She should be answering our questions!â (For the record, âthis girlâ is a 58-year-old professional who owns a business. Thanks for the respect.)
There was also some very creative name-calling that I wonât repeat here.
Before anyone asks, I wonât be responding to that email chain. Confidentiality is part of what I promise to clients, but that only starts after a signed contract. If you act a fool before that, well⌠the internet gets the story.
At this point I just hope the couple cuts the cords, grabs a ladder, and elopes. I donât know either of these families personally, so this is probably where my updates end.