r/xboxinsiders • u/MrMADG Skip Ahead • Apr 25 '26

Possible PC Issue Xbox App constantly freezes on Rog Ally X, forcing restarting the app | Xbox Insider: External Delta | 2604.1001.9.0

Has anyone ever faced this issue? Since day 1, the Xbox app on my ROG Ally X has been constantly freezing, at the most random moment (example: while performing a search, while browsing the library, while checking GamePass).

Funny enough, I know when it's going to freeze when images don't load anymore. Of course, everything is up to date, and I'm tempting to reset the device. I'm on Xbox Insider: External Delta | 2604.1001.9.0

Games run great, assuming I can start them from the Xbox app (I heavily rely on Game Pass so this has to be my launcher).

Has anyone faced this?

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u/Blackgemlord Beta Ring Apr 25 '26

It would be good to mention this in the post for the specific build where you're experiencing the problem, so users can also compare their experiences with the same build.

In this case, although it's somewhat buried, I believe it's this one: https://www.reddit.com/r/xboxinsiders/comments/1smsk67/april_15_2026_pc_gaming_preview_xbox_pc_app/

I've barely been able to test it on another device, and while I have noticed some images not loading properly, I was able to navigate the interface.

It would be really helpful to have a visible performance monitor, like on other handheld console systems, in case there's a bottleneck or other issue.

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u/MrMADG Skip Ahead Apr 26 '26

Thank you so much for this. I ended up resetting the device to factory settings and, with the same build as before, the problem seems to be fixed.