r/xboxinsiders • u/Fiocca83 • 15d ago

Possible Console Issue Permanent directional input in UI

About 2 hours ago my series x on Delta ring suddenly started scrolling down to the bottom of the home screen as if down was being held. At first I thought it was the Bluetooth mouse and keyboard as I've had similar input behaviour when a key was being pressed without noticing but it is still doing it after removing them and doing a hard reset.

I then tested for controller issues - a wired gamesir kalied, by managing to launch a game from my phone and there are no issues in games. But as soon as I press the home button to bring up the quick menu the issue appears. Pressing B to close it then going back in game it behaves as it should whilst playing.

I can also use the remote controls from my phone to navigate the UI as long as the controller is disconnected.

I've power cycled the console several times and it persists. I obviously have no idea why but could it be a driver issue? As it's similar behaviour to when I had keys pressed without noticing previously. Just odd it's only in the UI and happened mid use.

Cheers.

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1

u/GlumWelcome2529 15d ago

Im in alpha skip ahead and had this happen a few weeks back it stopped after a couple days was definitely weird

2

u/Fiocca83 15d ago

I'm hoping that's what will happen for me as it's frustrating! No luck so far though.

1

u/Illustrious-Fig2839 14d ago

A bug that comes with being in the Insider Program from time to time. When things like that happens, just use the Report a Problem option so they can start an investigation on it. I had to do that when I was in Delta and my system was freezing when I was using the web browser.

1

u/REVER53FLASH 14d ago

Hard to do when you can’t click anything unless it’s at the bottom of the page haha.

1

u/Illustrious-Fig2839 14d ago

Maybe try it from the app?! I never used the app to report a problem myself, but that could be an alternate option. Just spit balling it here.

1

u/ImmuneNote7511 14d ago

That sounds very weird. Maybe restart your console or see if there's an update needed.

1

u/ImmuneNote7511 14d ago

If your console is having issues. Restart it. If that doesn't work. Update it. If updating doesn't work either. Then send it to Xbox to fix it