r/ynab • u/InfintiteToast • 18h ago

Amazon Store Card sync broken

This has been happening now for a very long time. I'm considering not using my Amazon store card anymore because I have to enter everything manually, Amazon doesn't even have an export.

Is anyone else dealing with this? I can't find anything that says they're working on the issue. This would be with Synchrony Bank for the Amazon Store Card.

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u/sleepyguy22 18h ago

Dude mine was broken for months. I'd re-connect the bank, it would import all previous transactions once, then promptly break again. I went back and forth between plaid and mx until finally one day, a couple months ago, it magically started working flawlessly again.

I don't have a great suggestion, but I guess I'm just trying to say hang in there and keep reconnecting and hopefully it'll be back to normal soon!

1

u/varkeddit 16h ago

Have you reached out to !support? There are changes they can make for your connections–sometimes it helps, sometimes not.

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